so if Japan’s the best why did you go to Korea yes legally speaking I had zero
protection and for me and my family how do you enable the experts take charge of
I guess their department and I think also it depend on very excited for this conversation
Introducing Alexis: A Journey Through Gaming and Beyond
cuz there’s so many ways we could take it and I want to start with reading your LinkedIn because it’s the craziest
LinkedIn I’ve seen in games so we have managing director vice president at
Gameloft Japan managing director of Blizzard Korea consultant to Bethesda
managing director of huge games a mobile gaming company then pivot to head of
international operations at storytale an audiobook company and now you’re the founder of Ace Consulting Group where
you coach gaming businesses and businesses in general an incredible rap sheet so my
question is when you’re out a party what do you introduce yourself as
um just as myself you know just as just as Alexi I think that at the end of the
day what you can see with uh with my profile and on on my LinkedIn is someone
who had very large experience but that was building years after years and it
was not coming like just in one or two years it it’s basically it’s 25 years
that you just sum up in in few in few bullet points so this is something that
we can go through but it takes some time basically for sure like there’s so many
things you can do so I think Alexis I’m Alexis is the only way we can actually make it consistent you need to be also
humble you know because it’s basically you are what you are and what is the most important is your personality and
what you have accomplished is important but maybe the most important is what you will accomplish in the
Market Research to VP: Alexis’s Early Career Journey
future very good point so there’s a lot of places we could take this so with this conversation because there’s so
many things we can get into I thought it’d be useful for everyone listening at home we would kind of dive in to the
different chapters of your career so when you first started the first couple years kind of the two to 10 years of
your career like the more mid-level and then when you went to super senior and now you’ve become ultimately like a
consultant so I would like to get advice for every type of person in the games industry today so let’s start at the
beginning so the role had before Game Loft got you the role at Game Loft so
could you tell us how the market researcher role kind of shaped your career Yeah so basically as you can hear
I’m French so we had we had a system before in France is that when you finish
your studies you have to do a military service and there was one part of it where you can do your military service
working for a French company abroad and this is how I ended up in in the France
Telecom Group and my myself I was I was I had a very big passion for Japan I
wanted to live there I wanted to walk there since I was a child so basically I
was selecting some company over there so I went to France Telecom Group and then
from there because I was so passionated about all the game industry and it was
uh at that time it was the arrival of the Dreamcast of the PlayStation
2 I became kind of very popular internally because each time someone had
a question about a console gaming or whatever all the heads were turning to
me so if you remember uh Dreamcast was the first connected console that was the
first one and then after there was the PlayStation with the with the PlayStation modem and at that time in
France Telecom everyone was searching the kind of smartbox device something to
enter you know the the room and these devices became extremely interesting for
the R&D and for the business center of France Telecom Group so they needed to have someone to talk to these people and
at a very young age I had the chance basically um to to negotiate and to meet
with um very high level people either in
Sega or in PlayStation especially and uh I was very
lucky when I was 23 years old I was basically almost every day in the
basically in the in the Office of the President of Sega so I was very blessed
in that and uh I met also very high level people of Sony and Sony
PlayStation and from that basically I was ented by one of the subsidiary of
France Telecom and they were they were doing basically a development and
Publishing and they wanted to have someone acting as a country manager over there to do some Licensing in and out
and basically uh this is what I did so I jumped in I said wow I can I can buy and
I can sell games this is everything I like I need to visit the studios I need to visit the different Publishers so I
jump into the into the Bagon on this one and um we didn’t have triaa titles so
basically we had like AA titles but um I became kind of legendary because it was
very French oriented content but sold everything in Japan everything so all
the titles more than 50 titles and I was buying also few PS2 title especially the
Techo titles I was buying like project zero like rigar all these kind of games
on PS2 I was buying for the European market especially and uh basically this
is I was connecting with everyone at that time I was negotiating with Capcom
I bought Street Fighter the first version for the mobile uh at that time it was still WAP and this is basically
because I was in a carer because I was so much into game because I had so many
connection that uh one day I was contacted by the managing director of
Ubisoft it was the the parent company of Gameloft at that time and basically they
asked me are you interested in working in Gameloft I say w it beginning of the
big vure yeah massive Adventure so a couple things I want to touch on there you mentioned being in the office almost
Lessons from SEGA Legends
every day with the president of Sega right yes for a project like for more than six months yes it was a very big
project yes tell me about that what is it like to be in the room with someone
like that especially at a young age yes so uh of course at the beginning you know it’s you are in between like you
are super excited every day and uh it was for me it was like a dream come true
I mean I was so well known in Sega at that time I was even not entering like
the visitors I was just entering like the employees like from the back you know of of the building uh but you are
every day excited in fact I I didn’t want to go to my desk anymore I just
wanted to to find a way a good reason to go to Sega to visit them they had a fantastic building at that time and um
what was I learned a lot I was very lucky to meet many many um good people
around me and uh they were acting as a kind of a mentor but I will say that
what really impressed me with at that time the president of Sega is how much
humble he was that was extremely impressive to me he was the guy that
basically he was the he was the the creator of the Sega Master System he
created the Mega Drive uh the Mega Drive CD he created the Saturn so basically he
was responsible of all the different piece of Hardware that I loved when I was a kid everything so for me it it was
like meeting a legend but basically he was so humble and he was saying
something also strike me he told me I never planned to become basically the CEO of Sega it’s basically I inherited
because at that time SE was acquired by a bigger company called CSK and the the
chairman of CSK was a very very very old guy I could meet him also very
impressive guy he created an Empire of30 billion doar and this guy said for Sega
what we need as a CEO is the guy who loves the most Sega and it was this guy
and his name was um I mean he’s probably is still alive his name is hiis
and he was a fantastic person so of course after you know there was all the problem because of the Dreamcast failure
but I can tell you as a human being as a manager as someone who love and respect
video game I couldn’t start higher than that in my in my career I was so
lucky what did you learn from him when it came to like managing
people I think that uh basically you should always
you should always work with passion it’s like if there is something that you can learn from it is if you have a real
passion basically it will bring you very very far from where you are today it can
lead you very quickly to anywhere worldwide uh you know there is like a
the six different degrees that you can meet someone who know someone Etc so that’s exactly the way and yes you need
to have a little bit of but also to jump on the on the right project the second
thing is to be very humble and third thing is that even if you are I would
say in a very high status position you should not disiz the other people that
you are meeting you should always take very seriously everyone whatever is
their age and whatever is their role because they can have something very interesting to say and of course the the
fact that the guy was humble probably it’s coming from the fact the wot that is Japanese and japanes in general are
very humble people so he not the only one but for me that was striking because
I could see the difference from the culture I was coming from and basically the people I was meeting in Japan at
that time and you would be surprised in fact you in my career I have found more
people at uh I would say lower stage in their career being arrogant than very
important people it’s most of the time the very important people are very humble because they know how they went
from the beginning of their career to their end of their career and basically
they do not take it for granted and they are very respectful of other because they know it’s not easy so you always
you know when you are at a later stage in your career what you find in I would
say younger people is yourself when you were young and this is what you like and
that’s why myself I always like to see people who are passionated people who really enjoy what they are doing and
people who are ambitious and people who want to succeed I really enjoy myself working with this kind of personality
trait because that was always the way I was yeah yeah when I’m reflecting on my
time in agency recruitment I always noticed the people that ended up getting the jobs or were
always booked as a contractor that is one thing they always had was passion and to be fair I say very close second
is that humility you could be the best developer in the world but if you’re not passionate or you’re not humble or you
don’t come across as someone who’s willing to learn even if you’ve kind of done it all I think that is such a big
mistake so to speak like if you aren’t humbling yourself with your results like I have this one example where the
candidate didn’t have the best experience it wasn’t practical in a gaming studio but they had so many side
projects and the passion was you could feel it on the video call they ended up getting the job and they did incredible
he wouldn’t have got that job without the passion and they could have hired someone with more experience this was at
a mobile gaming studio but they didn’t and it’s because the passion came through so I just really want to Second the passion part it’s so important and
it it also um makes you understand that you need to know your place is whatever
is your position in life wherever you are whatever the stage you never know
what will happen you never know what you will experience so this is you meet humble people because it was
it has been a humbling experience for themselves and basically you will go and you will go through exactly the same
experience in your life you know at that time this guy was the CEO of Sega but
few years after he was not anymore you know after the the the Dreamcast stopped and they they stopped doing Hardware so
basically this is just some kind of phase but basically he will never lose my respect this is what he has won and
this is something very important and the second thing is that whatever is your position even if you are managing
director founder super success uccessful is like everything is a kind of
subjective you can be someone very important in the gaming industry but gaming industry is not everything
worldwide I mean how do you compare the best CEO in the gaming industry compared to El for example are you going to space
or what are you doing exactly what are you contributing so you know you need to put yourself into perspective that’s
extremely important I felt like you used the word luck a lot but
there was probably a reason you were in the role where you were working with
these kind of high Influence People I’m guessing likeability is a big part of
this so I I was just wondering like I have a question here so when you’re
hiring is likeability I feel like is a big factor but how do we break that down like why do you think there are people
who are just more likable than not H good point um um I think
that it’s not just you are likable because you are likable is because
basically uh you are showing the sign that makes you likeable like for example
if you can create a trust a kind of bond and that’s kind of important if you are
also showing some sign that you are definitely interested in what you are doing when I was talking about the
passion I wanted to say also at that time that when people are passionated
about what they are doing they will see that their eyes they are just shining you know it’s completely it’s completely
different you know there is a kind of spark in their eyes that they love what
they are doing and they are so passionated you cannot stop them to talk about it and what they are saying and
that that creates a kind of connection and also what is very important is to
see what people are inter interested in so I think that when you are meeting someone who really much into something
you should try also to try to dig as what the person knows about it what why
they are telling you something and what they are trying to show for me at the
end of the day you know you have always the hard skill and the soft skill right
and basically the art skill let’s say you receive 500 rume basically you can
make like okay with the filters you can get or you you just BR by yourself you will get all the guys okay I need this
kind of level of Education this kind of training or whatever is like experience
in I don’t know marketing coding and etc etc but at the end of the day what will make the difference is the personality
does this person will fit the company the company culture the company
objectives will this person do you think this person will work well with the rest of the group and of course it really
depends so I will say that since the covid things have changed
a little bit because basically uh the mechanics and the Dynamics of the team
group has changed a little bit because there are much more people working either hybrid either remote but
basically this is what is important myself I always like to meet people face to face because you can really much much
better connect with with the person even if you are just like if you are just having a drink with
someone you can know so much more about the person than just the resume it’s just like and and to make people talk
about what they like what is their hobbies and why they applied and Etc
this is what is important because you can connect the dot you can see if people are very smart you can see also
if people are passionated you can see if if people are kind of logical and also
if their personality will fit what you need flipping it to the candidate now
Remote Work Realities and Industry Immaturity
would you argue that if you put yourself in a situation where you can meet the
studio in person would you argue that is a really key part of like I guess the
job seeking process because right now people may be focusing on the remote side I’m wondering because you mentioned
being in person is so important to you is is it also important for the person looking for the job no I don’t think so
I think that uh since the covid things have changed basically the the the way
of working has changed I think it’s still important basically to meet people face to face but you do not need to do
it at the interview stage or at the beginning you can meet people after you
know when there is a big event of the company and uh I think also it has to
work with trust I think that everyone worldwide took a lesson with the covid
you know there was like there was like can we work remotely can the world work
remotely and basically we prove it’s possible because it’s based on trust and
I think that of course there are so many I will say many minor things during
the covid but also some very good points is that basically especially for the manager they understood that they can
trust their team to work remotely they also also for many managers learned that basically they do not need to do
micromanagement it’s basically you can let the people work Some people prefer to work super early morning I have met
many people like that some people prefer to work late at night as long as the job is done it’s good so I think it was not
so much learning for the I would say for the employees but that was definitely
much more learning for the managers
if that’s the case I wonder why do you see the big push now of people bringing people back to the office you think
especially from the big p companies well because there is uh right
now I mean if we are talking about the gaming industry it’s a there is a kind of um there is a little bit of kind of
Crisis economic crisis that all the studios are facing and of course when
there is more pressure especially this is a financial pressure right now there is always like more pressure to deliver
result equals that you want to create the pressure on the people so basically
telling them we are all in the same room and we are all fighting for it and we need to deliver and we need to have the
deadline and we need to meet them and uh that’s it and there is some Milestone
and it’s very very important and I think it’s in a way it can be a good thing to
meet and then to be in the the office but at the same time I think that again the companies are not very
logical I think during the covid they were saying okay everyone is working remotely it was more or less working
well I would say of course it was complicated at the beginning especially for the big studios when you when you
need to manage all the different tools and everything but it was done but then
after saying everyone needs to come back otherwise you would be fired that I think that’s completely wrong
it’s going into exactly the opposite so I think that one extreme or the other extreme are never good yeah seems to me
like a bit shortsighted potentially or potentially like a reason to like reduce
headcount wonder if that’s a reason sometimes but like you said it’s different for different Studios like I
think if you’re a very very large studio it is hard to manage remotely but from what I understand it’s not
impossible you know it’s uh probably this is something that we will uh we will discuss more later into the podcast
but uh for me that I would say this is one of the issues in the gaming industry
is that this industry was always lacking some kind of sense of maturity and this is something that you
could say let’s say like 20 or 30 years ago because it was still young but now
we have an industry that is like more or less let’s say 50 years old and it’s
it’s not like it’s gaining some maturity it’s like it’s rebooting itself you know
like every few years it’s coming back so you have the the Publishers and the
studios they are recruiting by hundreds or thousands of people and then they fire everyone you need to work remotely
but then after you have to come back and that’s one of the reason in fact of why
I was creating a Consulting to to try to help Publishers and developers basically
to raise their awareness about the decision making is basically to get some
guidance into what is the good decision for the company and not to be so much a
shortsighted shortterm short-term view in your decision I think this it has been always
this problem in the industry and it was okay before it was smaller
but now we have a $200 billion industry we have more people than ever we have
seen since the beginning of the year tremendous number of people that have been laid off and this is something that
could have been prevented so I think this is a big problem of the industry
and one day or I don’t know when exactly we will need to to move from that stage
to to have the right management the right skill the right decision making we
cannot continue that way that’s not that’s not fair for the people that’s
not basically fair for all the families around the people and it’s definitely
not good business practice it’s not good management either I will
From Managing a Few to 150 at Gameloft
say could agree more and it sounds like there’s a solution like the Consulting
Group from my understanding you’re helping those people like hopefully get that matur Prett up and I want to dig
deep on the reasons but before I do that I want to ask for Game Loft so that was
your first kind of massive company where you were like managing over 100 people
so I wanted to ask you what did you learn from managing over a hundred people that you wish you knew when you
first started I would say that there every day is different every day there are some
problems that needs to be fixed and that
probably um you should take it like let’s say less by hearts and uh
basically you can sometime you can feel with the stress a little bit burnout so
you need to I think that you need to relax and basically to understand that
there is the long term and myself especially because I was I was young at
that time every day was like the new fight you know there is always something
new and you are trying your best but um I think that in respect
retrospectively with uh my close to 14 years in game left there are many things
that I would have done differently and uh at the same time you know it’s I
would say this is Growing Pains you know when uh when people ask me how do you become managing
director in fact it’s not like just I applied to the position it was not like
that I was I was recruited to manage the business for Game Loft at that time we
didn’t know if we will do basically licensing licensing out of game LOF IPS
or games or basically if we will become a publisher in Japan and I was alone I
started aone so it’s not like suddenly you arrive there is 100 people that came
later on I was growing one and then after 6 months we became two 6 months
again we were five and then suddenly we became 25 then 50 then 100 then 150
until we be we became the the largest foreign game developer and publisher in
Japan but it took like three to four years to arrive at that State and it was
also due to the the way that the mobile industry was organized or how it was
different in Japan compared to to Western countries and uh there are many different reason but myself when people
ask me for example how do you define yourself I always say I am a business
development manager by heart I was doing licensing many many times I was doing
business in in many different ways and at the same time I became managing director and this is a position that I
love as a general manager because I like to have holistic view of what’s
happening in a company and I like to to try to help the different department and
division to improve themsel I can see the big picture and this is something
that I really I think that I’m very good at uh sorry this is not so humble but I
have done it for 20 years this is something I feel very very confident so
it’s the position of managing director is something that is growing on you but there is also growing pains and The
Growing Pains there you will make multiple mistakes that you will learn
from your mistake little by little you’re not trained on how to
manage 50 100 150 people I feel like you learn that on the job so you mentioned
mistakes there I was wondering if someone’s going through that themselves like what’s the difference of managing
20 people versus 150 people and how
like when did you feel like you got the skills like what was the kind of was there like a turning point is there like
a a moment where you realized whoa these I need to change the way I’m managing I think that when uh basically when you
are in a very flat organization again that was a different time but when you are in a very flat organization you are
the best and you have 20 people basically you have to manage everyone one by one almost and this is much more
demanding and basically you feel more the pressure I think that when you have a company that is uh starting to to be
organized growing and especially I would say in my case when we reached 50 people
in Japan it became easier in the sense that we were organizing ourself so I had
someone to help me for the admin someone for legal someone for uh the production
and after you recruit some producer so you get more organized so you are working with your lead this is what is
important and I will say that what is very important when you are
managing a company is that you your leads are extremely important people
people you surround yourself with I would say you need to consider them as
of course they are your colleagues but collaborators Partners it’s always good to consider them as partner they are the
one that will make the company run you are here to guide the company to give a
kind of vision and to structure the company and to take the right decision but eventually you will have some people
who will do I will say the the the job by themselves so you you get you recruit
people who are experts in their field it’s changing the dynamic a little bit and I prefer when the company are very
well organized it’s much easier to work I think and also myself I’m a generalist
so when you are working with experts as a generalist you learn so much from
them how do you enable the experts to get on with it and like really like take
charge of I guess their Department like how do you give them that flexibility so they don’t feel like they have to come
to you all the time because you mentioned well organized is that what you mean yes so different practices and
I think also it depend on the companies uh company culture um when you have the
the food freedom for example myself what I was doing is that at the beginning of the week we were doing the weekly
meeting and you know on the on the Monday and basically is we are reviewing
what everyone will need to do and basically we are constantly meeting on
the Monday so then after I give the freedom to people they know what they have to do in the short term midterm
long term myself I have always worked in layers so I think this is important
whatever is your project it can be your company or your personal project in life
I think it’s important to have the view of what I’m doing this week what I’m doing in this quarter what I’m doing in
this year and the Very long-term Vision in the game industry is three years time but basically you need to you need to
build basically your work by layer years and then after you give the freedom
myself I don’t want to be on the back of people and checking everything they are doing but basically I will ask usually
on the on the Friday some reporting and they can deliver their reporting and so
there is no except the EOD you know and mention there is no particular stress
for them you know especially when when it is on a Friday if they want to complete it by 300 p.m. or 5:00 p.m. or
7 p.m. that’s all good for me because then after the next Monday we can discuss what what has been done the past
week what was done correctly not correctly what needs to be improved what were the blockers and what
needs to be done for this week but at the same time very important for me is
that especially in Japan I was not in um in a in a closed office myself you know
I was very in a Japanese way with everyone else you know it was like an
open office and I was with everyone else so basically when there is a question people can just come and ask me directly
and for me this is something that was very important because you do not want to cut yourself from your team it’s
extremely important also to know for the people that if there is an issue they do not have to wait for one week to come
back at you and they can just come to you and discuss openly you know and very
important that it’s not rigid so I do not want to say okay you want to talk to me you book a time we go to a meeting
room and this is very formal for me that’s exactly the opposite it should be informal so there will be more openness
and we can really understand as a manager what is the issue and how to fix it at least how to help the
people the point you made about being kind of available the
time do you how do you recreate that in a remote context I find that difficult
how would you recreate that try to keep it as low friction as
possible I will say that fortunately there were some very good tools that
were invented and one of them I don’t know if we can give name uh yeah no
problem to uh to name some some some tools but I think that for example slack
is a very very useful tool extremely useful when you are working in teams and when you are working remotely because
basically you know you have a hudle you can basically you can connect to people right away make a short video audios and
uh you can just ping people very very quickly it’s very well made you have the difference rate the different group you
have the the formal the informal so I think you can keep this kind of dynamic
of a company with specific tools yeah one thing I’d say on the
slack because I get some complaints sometimes from like Studio leaders who say oh we don’t like slack because they
tend to Silo conversation sometimes people start having conversations like in private that they would usually do in
an open setting and I wonder like having those open communication channels to be
public rather than just one to one especially when like people are asking each other help so in a remote setting
do you advise this communication to be like public so everyone can kind of see what everyone is talking
about well I you know that’s that’s your choice you you decide if the channel is
locked or it’s not locked and uh if it is formal or informal so I think that
they are providing everything I think that some people uh you know in a group
in a team there are always some chat Chatters there is always some people who have like very good uh very good ear
they like to listen what’s happening on the on the background but I will say that not all the discussion not all the
conversation needs to be shared or needs to be known to everyone so that’s the
decision of the people if they want to share or not to share I think the fact that there is a little bit you know in
all the different companies I have worked and there was a like there is always a room about like cat lovers dog
lovers and Etc and kind of a party that we can do on the Friday between
colleagues I think that for me this is the way in a very remote situation to
keep a little bit the the coffee machine talk you know like people are meeting you know in the in the for example at
lunch in the contina or or anything like that and it’s it’s a good way to keep it but I mean there is no there is no
perfect situation and what you are seeing right now is coming back to why
some of the manager prefer to ask people to come back to the office and most of
the the manager or the let’s say the CEOs asking people to come back they
know that from the covid era there is no turning back so usually they are trying
to make it like halfway like you can come you have to come back but at least two days a week
out of the five days and if people were relocating that’s a big issue definitely
but if you were in the same city I think that’s okay and I think also it can be fair to to keep this Dynamic to to have
people meet face to face and to exchange basically I think for me the the the
biggest problem of I would say of a slack or remote work is that there is a tendency for everyone to fill out
basically their their schedule with meeting meeting meeting meeting like that and basically everyone is jumping
from one meeting to another so basically sometime the conversation is kind of the
talk is too long and sometime it’s too short to what we would like to discuss sorry I have to jump into another call
and that’s another problem like that and it will not Happ if it was a face to face it’s it’s there will be more
flexibility around it especially if it is very important project I want to take a pivot now so at
Negotiating Lessons from Gameloft’s Licensing Deals
Game Loft you negotiated a lot of licenses you negotiated with Nintendo
Sony what did you learn about negotiating while doing that at Game Loft yes so I was doing um the the first
game that I was licensing out for Game Loft was uh it was before we became
became a publisher was to a company that was called kco and basically I licensed
out Prince of Persia the original one and the sense of time and after that we
had a we had a very very famous IP in Gameloft called asphalt and basically I
was uh I was selling the the right to Konami for the DS uh DS3
DS p P SP PS v version and basically it takes a lot of discussion
this is what I would say and I think that the most important is that when you
are negotiating you are always trying to create a win-win situation is like as
long as you understand that both side needs to win something it
should go well there will be a lot of back and forth because there is always you need to report your to your boss
basically can I sign this deal is this amount is okay you need to check the legal side of it but except from that I
think you need to keep the dynamic of the negotiation with your counterpart
and to always be open you never say I disagree with you I think this is what
is important you can say that I do not see things the same way as you I’m not
sure that basically my company will approve or my boss will will approve but
basically you do not shut the door never is basically there is always room for
negotiation and you always leave the door open there is no reason to uh to
close the door never can I ask how long do those negotiations
take usually it goes depending on the size of the project if it is for example
a mobile game can be done in basically in one month usually
and uh if it is a little bit more complicated like what I was doing for
example with with Konami it was
basically I think around three months to get it right but basically it
was the first contract that was done on DS or 3DS because after that the other contract
are almost like Amendment so when you are adding the PS P or the PS VA version
you already know your counterpart you know what are the expectation how we deal together we have already done the
legal side of it so it goes much faster afterwards and there is a trust a
connection that has been created I think for me the most complicated one that I
had was the one I did just before the end of Game Loft we had a game that was
I think it’s still uh on the on the App Store on the Google Play Store it’s called Disney Magic Kingdom and Disney
Magic Kingdom was very difficult because I wanted to do it with a partner in Japan because such a big brand and uh I
went basically directly to the number one in Japan and it’s Gung o so they are
very famous because they were doing a puzzle and dragon and they were the number one mobile developer and
publisher in Japan at that time and basically this one was complicated why
because there was Gango in Japan there was game love Japan but there was also
Disney in us their HQ because it was a deal between Disney us and gamelof HQ in
Paris but on top of it there was also Disney in Japan because Disney Japan is
saying whatever happened with the Disney characters the Disney licenses and IPS
in Japan it’s our territory we control one 100% we have more to say than the HQ
on this Disney Japan is extremely powerful company extremely extremely powerful
company so basically they control everything so it was a deal that need to be a win
for five parts five different companies and that was so complicated and I
remember that I think it was the time of close to Christmas or the New Year and
we are saying oh my God it’s 11 p.m. and we are discussing about if we are respecting Mickey ears and the
characters like that and sometime you just say like we will never go to the
end of this contract it’s so complicated so how do you stick through it like having to have five different
parties like the reason I asked that question is when it’s a short period a month I feel like because you know the
lights at the end of the tunnel you can keep fighting but when it’s a complicated one like that could that could last 3 months plus it feels like
don’t you just feel like you’re having the same conversation over and over again like how do you make sure you’re
actually fighting for you know the pen to paper so you are in fact yes sometime
you have the feeling that you are just banging your head against a wall and uh you have to repeat and you you also you
need to to try to put people who are extremely different in the same room I
remember we had once very tense meeting between we went to visit Disney Japan
and with a gang o and uh myself you know I was the I was the Foreigner I was the
guyene and uh basically everyone liked me I was trying to make the deal but
there was real tension between the two Japanese counterparts because Gango says
I’m acquiring this license I want to control it and Disney Japan was like you can control it as much as we
want you to control it so it’s becoming a little bit a war of ego and who owns
basically the the IP and the franchise especially for this game but except from
that you have some people that are there to help you and myself I had I had my
boss who was in charge of SVP of publishing we had our CFO was looking at
the deal also we had our legal concern
extremely helpful so there are different people who are here for you you are the one you want basically to nail it
because this is my responsibility but I think this is coming back to the passion
if you are a kind of a business development guy by heart and if you are
a kind of sales guy if you like to to succeed and to sign the deal in that
case this is what will make go through it and you will say yeah but you are
losing the person perspective but don’t forget that basically I was signing uh
the prince of pressure deal that much that was easier and then after I was
signing the the asphal franchise in Japan a little bit more complicated I
had also negotiation with Nintendo to get the def kit for example of I think
it was the the Wii at that time I’m not sure anymore but basically that the negotiation of the def kit were very
complic at and basically this is all together so you are
also becoming more resilient in a way to negotiate and to make a contract this is
not something that you are starting right away you are gaining some trust and basically you are building your
confidence and I I think that you can understand if you like it or not for me
since I was a kid I always love Monopoly so it was like I always love this game
so for for me doing business is a little bit like a monopoly is like it’s a kind
of fun to negotiate I always liked it so I really like to to discuss with people
and especially if you know when you enter the room what you want when you leave the world that’s extremely
accepting yeah uh one last thing on the negotiation piece because I also enjoy it but when it comes to price how do you
keep the conversation around price fun because I feel like when price enters the room it’s like there a new level of
tension potentially because we might have agreed everything else then when it comes to price how do you keep that playful should you keep it
playful I think that one way is to try to if possible to remove the emotion by
bringing some some relevant points why the cost
is what it is is I think that what is important for the counterparts for the
company you are dealing with is to understand that you are not trying to to Rob them you
are not you what you are trying is to get a fair price for everyone they need
to understand that you need to make your deal they need to make their deal but at
the end is this is for example the price of the IP in case of recruitment for
example when when a company wants to recruit someone let’s say through a head
hunter the price is the price in the sense that well you cannot have someone
that is let’s say 20 years of experience like if he was like three years experience and vice versa it will not
work so if you know your number if you know the market if you know the the
value of your product the value of the franchise how much how much it sold Etc
then basically uh it should be kind of okay and again always leave the door
open you should not say like this is deep price this is this or there is no
negotiation it should not be that way this is what you are bringing and
from there you are going into the into the negotiations yeah that’s been a recent
lesson for me where the price for that version of the product could be fixed
but that doesn’t mean the price is fixed for the partnership because you could always change the terms to match the
budget always move things around I think that’s been an important lesson and I like the point of having all the
evidence because it’s a different story if you just pull a number out it’s like well that’s the number you have all the
evidence you can point to it’s a different conversation a bit more maturity right and yeah and there is
also the the result the past result you know if you are if basically if you are
proving yourself that you are providing a good product or that basically the sales were in line or basically the
person that you were offering as a head hunter was doing a good job then basic Bally you are building the trust and I
think this is all based on the past experience negotiating together if it is
the same person or based on the past result of the product you know that’s something that um because I I like all
the kind of entertainment and I really like the movie industry also the music industry when you look for example at
the movie Industries and you look at the beginning of the career of actors like
DiCaprio or Tom Cruz and basically you can see that they were paid like maybe
$10,000 like $100,000 Max something like that but most of the time it was not the case so
basically their value was building up through time based on their past result
and that’s what is bringing the value I think that everyone is starting at a point what can be a mistake is to be or
to become too greedy like uh you know if you are if you are B becoming a little
bit arrogant and you believe that you can really extract Too Much from the
counterpart basically you will fail in that case so as a kind of a of a beon you need to
keep in mind that you want to to create and to keep a long-term relationship
with your counterpart with your client with your customers that’s extremely important
because it put everything into perspective having a quick win it’s if it ATS the expense of your your
counterpart of your partner it’s the recipe for disaster in the future so it
should not be done that way I feel like the long-term vision is
the only Vision that matters right it’s the long-term relationship is the only thing that matters the short term yeah
it’s never worth it never worth it that but that’s that’s my way of doing but myself I always you know I was in a way
I would say businesslike professionally I was raised in Japan you know I I’m I’m
French but I never worked in France so basically um I had always as a kind of
beon like the fact that Japanese are very humble the fact that they are very hardworking people the fact that they
are always looking at the long term and it’s true that there are many for example many Western companies
especially coming from us they come and they just want to do a quick box and
Japanese Japanese company listen to them and they know that in one or two years
time they will just leave and that was a very very big Ur for a while because
basically Japanese companies were reluctant for example to give their own franchise to foreign companies let’s say
for example one piece Dragon Ball I mean you are very very
through the gaming game gaming industry story very few cases that it was not
Japanese company taking care of this franchise why because the relationship
and the trust that has been created Through The Years with the Japanese companies is so strong they will never
never break it for you and for quick bucks never and myself I I have met them all
these people so basically the said that when you come and you say oh I would
like to get Dragon Ball you go to toy and they say I’m sorry but basically we
have a very we have a 50 years old relationship with Bandai not starting
from Dragon Ball of course but far before and why because Bai is the
sponsor of the anime and Bai is the sponsor of the anime but they’re also doing toys are
you doing toys are you are you sponsoring the anime so you it’s like a Consortium and basically you cannot
break it so that’s why quick Buck cannot enter Japan and very few foreign
companies or Western companies understand that I will say that there are two in the I would say in the two
companies two US companies that have extremely well succeeded in Japan I will say are Disney and
Coca-Cola why because they understood their Market they respected the market and they had such a long-term plan
long-term vision of what to achieve in Japan and that’s why they I think what
they are doing as a foreign companies I don’t know of course all the industries insurance and everything but I will say
for these two it’s the the best in term of management and the way to do business
on the long term so if Japan’s the best why did you
Transitioning from Gameloft to Blizzard
go to Korea yes very thank thank you very good
question um well basically um what was happening is um in
2016 there was a hostile takeover on game LOF made by one of the French
investors called Von Bol and this person owns a
lot of companies in France including uh also v um un Universal Music he owns
vivd and Viv andd was doing hostile takeover on both Game Loft and Ubisoft
and basically it was very difficult to protect boss and Game Loft was acquired
myself it has been more than 10 years I was in game love so I was not learning
so much anymore I was in a kind of a routine and I consider that my time was done I was also the president of the
company so that mean that legally speaking I had zero protection and for me and my family so all this together it
was preferable for me to leave at that time I have done my time it was the time
to turn the page and this is what I decided legally speaking you had no
protection is that because like if something happened it would have been your fault is that what you meant no no
yeah because uh when you are most of the time so there are different wordings depending the depending basically
the the language but in Japan when you are managing director you have you are
seen as the president of the company the president of the entity and for many
countries it’s not specific to Japan but I know the case of Japan is basically
you you do not have real contract you have a mandate and your mandate is as
valid as the company wants it to be valid so this is something that is
important and and basically when you are in this kind of position you need to
understand it’s like having your own company you will not get unemployment
benefits so you know the these kind of things like that so uh when there was
the reshuffle of the company the management team and everything I just consider myself I have done my time
there was nothing more if there was a new project coming in but it was very blurry at that time so it was definitely
the the right time to to be fair enough so you moved to Korea and an annual
operating budget of over $100 million so from my understanding that was a big
increase from Game Loft in fact more than that you know it was like the pnl
was basically closer to $200 million and uh so it was it was very big and uh on
top of it I will say it’s not so much I I don’t know why but myself I never had any problem
with managing big budget you know for me I will say that I’m less stressed by big
budget than small budget uh it looks a little bit counterintuitive and the main reason is
that you are managing 10 million or 100 million you just add basically a zero
that’s it so basically uh it’s not changing that much usually you are more
organized you are more well surrounded by other people and when I was in
blizzard I had a reporting line of 11 directors that’s a lot but basically
that mean that I was very well protected I I had a very very strong team so
that’s something that is very important you are more structur the second thing
is that you are playing with in a way with more money the budget is more but
also you are managing bigger budget because you have bigger IPS
so I love for example the big IPS of a game love like Disney Magic Kingdom or
asphal but you cannot compare with Starcraft World of Warcraft OverWatch
and you know or Diablo it’s not comparable so that mean these IPS are
generating much more money and basically that mean that you need in term of
marketing in term of PR you need to invest much more money also yes I have quite a few questions
Managing Blizzard’s Spectacle
about your blizzard experience because you’ve done the live events which I want to dive into but also what you just said
like 11 directors coming into you like that’s a lot of directors and then those
directors have teams below them who probably have teams below them so this feels like The Game Loft management
experience but the next level so how how was the first few days at blizzard how
did it change like I what was it like having 11 directors in uh it was not instant you
know you did not start day one like this so basically at the beginning I had my
boss who was coming was visiting to Korea he was still handling basically
the the situation and uh and progressively it came to me so I had a
bigger project and uh little by little they were giving more power to exercise
until they decided okay now you are full MD and basically we open everything to
you I would say especially the approval of the budgets and the spending and uh
that was more like that it’s not instant but I would say it’s uh it’s a much much
much more demanding yes it’s the the
amount I would say the amount of work especially because uh blizzard is uh is
based a lot on Esports activities uh there is no comparison as
soon as you are of course there was there is always the difference between mobile to PC because Korea is
mainly a PC business but there is also the I would say the the activities the
events I had I had multiple ones so one of them was over watch first year
anniversary big event with 10,000 people and the biggest one that I had the
responsibility was the release of Starcraft remastered so it was Starcraft
redone in 4k and Starcraft is something that is very unique in Korea so they
they consider it as a God game is the perfect game there is no better game
than this one even if visually I prefer myself Starcraft 2
obviously but for Korean people what is important is the strategy and is how how
the game plays this is the most important so when we had a Starcraft
remaster we made a very very big event in puan beach and basically there were
more than 30,000 people so it was like a concert it was broadcasted on TV there
are still some few pictures on my LinkedIn that that you can check but that was like wow I have no words I have
no words I I’m not sure one day in my life I would leave that again it was
like I will say probably that was kind of a peak of my career at that time yes
definitely you never know what will happen but that was so intense so incredible um extraordinary
extraordinary it Chang everything I can imagine I got loads of
question questions so on the event day is there like an after party where everyone goes and parties together like
you do that massive event but surely you’re like well we done it and then does everyone go party after like what happens of course but this is this is of
course there is always a party but I would say this is a Asian party so this
is not like uh what’s an Asian party what’s the difference yeah it’s what’s the difference is I would say that uh
well if one day you come to Berlin you come to Berlin is basically if you do a party you never know how it will end
yeah well what day people will smash themsel Etc you never know so that’s the
beauty I would say of for example of Western World of Berlin for example um
in case of Japan or Korea you party but you have kind of limits it’s like we do
a party for two hours or three hours there is a limit we drink we have fun we
sing we do karok we basically we uh we we drink a lot of beer Etc and Etc and
Shu in in in Korea but uh but basically you have a limit at that time we end up
and usually you have second informal party third informal party this this
this is different it’s usually smaller group it’s not official anymore so it’s
a little bit different in that sense but yes there there are some uh there are some parties and myself it was not like
the ultimate fun because for example when we did that I was representing the
company so for example at the end of the for example of the of the Esports event
I had to give you know the big check and to the winners with the pictures and
there was the all the TVs so you have to be careful about what you are doing about yourself
very important before doing the event in Busan we had to go there to go there to
meet the mayor he wanted to meet us because this is very important for them also as it’s
driving uh I will say some uh some uh shining element to the city so very
important and uh yes for uh for OverWatch this is the same so you are
kind of more careful about what you are doing I will say as a managing director
you you need to you need to have fun but reasonable fun that’s it and I had also you know in
in some events in in Korea we had the founder of blizzard coming mik Moran so
he’s he’s the boss he’s the guy so basically I was usually sitting close to
him and basically you will not get drunk close to the CEO and the founder of Blizzard no never no you don’t try to
slip him a beer try to network a bit more build that relationship you don’t you don’t I I had some I had some very
good memory when we were visiting together I mean with a group PC Cafe and
we were playing OverWatch together in the same group so with the guy who funded blizzard say w that’s fantastic
but U again about Mike morine the founder of
theard extremely humble guy he has created at that time I think it was like
2.5 billion dollar company even before Activision it was a giant extremely
humble person extremely super nice person unfortunately he has left Blizzard after with everything that was
uh that was happening with Activision and Etc and then after Microsoft but
such a humble guy so you will be surprised each time that you believe like someone important is difficult to
get in fact someone important is usually they are super nice I wonder if that’s the great filter
if you want to become that level you need to be humble so you only
see like it might be like an over representation of humble leaders for that reason uh let’s put it that way
either you are humble or life will humble you I like it I like it I have a
How to network at parties
couple questions there so this is a selfish question so you were a business development manager and you mentioned
the parties then The Unofficial After parties and the parties after that I found a lot of networking happens at
these parties even at the gaming conventions so this is one for people
look into Network let say you’re trying to get a job you’re a business development manager trying to build relationships how do you go about that
well cuz you can do that in a lot of ways and I’m sure one is better than the other so how do you network well in
those parties you have to come back to the passion you
need to talk about what you are doing it’s it’s again it’s like you are going to a party first you will have the
personality and you have some people who are more extrovert and more some people
who are more introvert but then after your personality will kick in and especially if you are talking about your
project I think that when you are talking about parties for example recently there was the GDC and then
after there would be the games come Etc when you meet the people we say hey let’s hang up together or please come
with us or something like that if you know someone we know someone and it it should be something that is coming
natural and I think that you should not try to make it a win constantly I think
that if people can feel that there is an
agenda that’s basically that will not be good you can talk about your project
because it’s just flowing into the conversation it’s mixing it’s merging into the conversation but basically it
should not be forced because at the end you know what we say is you work hard
and you play hard is basically you need when you enjoy you enjoy this is a party
this is there to to basically to party but when you are in the game industry
and you know it and and basically the people from the gaming industry are are
always always talking about games always there is it’s 24 hours a day right so
basically there is no ending if you are working let’s say I don’t know if you are working for Coca-Cola I’m not sure
that Coca-Cola people are talking about oh you know the new butle and you know like I’m not sure when they are partying
probably the last thing they want to talk about right at the party exactly but in the case of game because we love
it that much and this is what is always bringing people back to the game industry is the Love of the Game it’s uh
it’s literal and it’s uh basically we we just love the video games and basically
that’s it this is like uh the this is what we enjoy this is the industry we
enjoy so it’s it’s a very tough but at the end of the day we cannot fight ourself we always come back to it for
sure and building that relationship and the playfulness and the fun first before
the agenda of the win that seems like the key takeaway there is like you don’t
want to be optimizing every conversation and trying to do that like you want to build that relationship first yeah I
mean yeah at the end you know everyone is different so you see how the personality are going on so it’s
difficult to judge but let’s say for example that you have a game it’s basically if you are going to
a to a a party and you are you are trying to raise money and you say oh I
have this game I’m trying to raise I have this game I’m trying to raise it will not work well it’s basically if you
are saying I’m developing this game if the other person in front of you is saying oh really what kind of game are
you building it’s like oh you are creating your own company so this is something that should be very natural
and you do not need to have the interest of everyone it will depend but most of the time people want to know more about
you because it’s coming back to the beginning of the discussion about how do you become likable is it’s like I think
one way is to show the the the bright side of you is what
makes you interesting what is your passion what is your personality is like if people see that there is a spark in
your eye when you are talking about this game or this game then basically I think it will go very well perfect so before
Celebrating Community: Lessons from Epic Live Events
we move on to your pivot to Bethesda where you became a consultant you
mentioned the Live Events there you did that first anniversary of OverWatch that was a massive event uh I’m wondering any
lessons there on just putting on a spectacle arranging that many people
like especially I’m just thinking in the example of people putting on events for their games or even like online events
because you said this was streaming like is there any big takeaway or big lesson learned there hm yeah so uh I’m not sure
if it is based on the event or the the ATM or the offline activities
but in the case for example of Blizzard but I think it would be exactly the same
for all the AAA or it can be let’s say uh Call of Duty or it could be a league
of legend Etc I think that these companies are extremely careful about
their branding the brand is everything and to to protect the brand is basically
to respect uh the players so basically the
community is the thing that is the most important the community around the game
is everything for blizzard it’s absolutely everything so when and I’m
talking here only for blizzard so I don’t know how the other companies are managing when Blizzard at that time was
managing its own IP basically the idea was like we we are ready to do everything for the players
it doesn’t have to be um how would say profitable there is no point of being
profitable that was a celebration day when we were doing
basically the Starcraft remaster event it’s a celebration that we are doing in
Korea for OverWatch for Starcraft that’s the way that we are doing it we are
doing also big events for World of Warcraft you need to consider that much more
like a gigantic Community Management or basically the most fantastic PR in the
world so that’s the way that you can look at it and I think that when you reach a certain status certain
level this is basically what you should end for especially to protect your IP
and you know that everyone is saying in the industry when you want to work with Disney there
are pain in the ass and Etc but there is a reason for that is because their IPs
if we take the the the iconic IPS like the Disney characters like Mickey Mouse
is basically 100 years old so of course they want to protect it and of course
you should be extremely careful the way that you display the character the way way that you show the brand that you
communicate on it of course so that’s kind of reasonable from them to to
basically to act that way and I think that for blizzard there is a incredible
love of the employees for blizzard that’s really something that I immensely
respect and there is an immense respect of Blizzard towards their players and
their community and uh this is something that when you are part of Blizzard you
are so proud it sounded like the I guess the
definition of success wasn’t profit when it was those events it was more you was you’re doing the event to celebrate
obviously you going to get PR but it doesn’t sound like it like internally
they wasn’t going okay we’re going to spend x amount to make this amount of Impressions so it sounds like this was
more like let’s make this the best event possible mhm yeah of course after you want to have as many people as possible
to talk about the event and Etc but there there is also the way that you know there is especially in Korea there
is always the competition between blizzard and Riot G and between League
of Legend and and basically at that time it was OverWatch but each market is
different in the case of in the case of Korea it’s it’s a market that is driven
by the PC Cafe so basically when you are playing on the PC Cafe you need to pay
and basically the ratio the money that you are making depends basically on the
Playtime of the people so at the time I was MD we had basically
37% market share in Korea so that was huge so I
would say that two companies were owning like two3 of the market wow that’s a
completely different business model that’s so cool completely different yeah because then you’re not optimizing for
copies you’re optimizing for playtime so doing that event making such a cultural
moment changes everything we were sing also of course we were doing when we did a Starcraft remaster as compared to uh
we were sending some uh hard copies some physical copies of the game and
basically compared to the objective that that I had uh we sold triple
so fantastic but basically uh I would say that for blizzard this is not what
is the most important what is the most important is the play time and how much
of the market share you own of the Playtime of the users this is uh this is
the way that you are looking at it yeah which I think comes back to the the long-term strategy of things because for
quick buck that might not be the best strategy for but for longterm you you need people playing your game so you
know blizzard is was was already so much successful so it’s it’s very difficult
because what you can apply to a to a big company cannot basically cannot be
applied to any other company you cannot consider like what for example what
Blizzard or Riot games are doing with their event other companies cannot do that and each company is extremely
different in term of culture I’m not sure that there is right or wrong if you
remember when there was the eory I think that basically Rockstar was never there
so it’s like and most of the time blizzard was not there either so Riot game was not part of History so it’s
everyone is communicating differently uh to its fan base and to its community so
you need to find your way and basically what is the best way to communicate and especially
now with the OTE and the end of history and everything these kind of big events
things have changed also so you need to to be flexible in the way you
communicate fair so you left blizzard to and then
From Managing Director to Strategic Advisor at Bethesda
became a consultant could you tell us about that like why the pivots a consultant what happened there no it was
more like at that time I was um I was headed by by BDA but I was acting as
basically the uh the advisor of the SVP over there and that’s why I was
mentioning it as as a consultant basically because that was a good entry to explain what I was
doing basda is a completely different animal company compared to Blizzard it’s
it’s a it was at least at that time before Microsoft was acquiring them it was a private company private owned
company and uh with a very unque characteristic but I will say this
is the center the the core of their business is PC even if they are
releasing Elder Scroll they are releasing Fallout on Console the heart of the people is always PC they are like
it’s it’s game made for the MERS basically this is what they are building their kind of huge Universe they they
will take their time and uh when I joined BDA it was just after they had a
massive success with fallout shelter so fallout shelter was the mobile version
of as a Fallout but when you know the story it’s super interesting is fallout
shelter was just a marketing tool to promote uh Fallout 4 no way yeah
basically it was asked it was it was even not done internally it was done with Outsourcing company and u and
basically this game became number one in us on the app store right away the first
day fallout shelter was a was a massive was a massive success and it was not
planned that way I I remember that after a while they were saying that it was generating more than $100 million for a
marketing tool that was not supposed to make money you know that it happens that
way so what happened exactly is that BDA uh they said wow it seemed that
there is a market that no one ever told us before it’s called the mobile market
maybe we should do something with that and uh they decided to to do mobile
business and they needed to find people and everyone is PC oriented or console
oriented within the company there was no mobile uh Department division or anything like that so they needed to
bring people and this is where they thought about me okay we need someone who knows about the mobile game industry
especially in Japan in Asia and that’s why there was the position to basically
to to develop and to advise how to develop the strategy and the business
around the mobile starting from Asia uh there was some few projects that were
made in us but basically they were made by bgs so BDA game Studio but it was for
them always something I would say on the side of the big one the big title you
know there was there was already so many games that were developed you know there
was all the Elder Scroll and it it was already a they have bigger things to take care
of basically so that was a change for you in the
sense of were you so was was it a consultant in just the name or were you
in more of a consultant position it was more like um advisor position how did
you find the change like being an adviser because that for my understanding was the first time so so for for me it was uh for me um inside
the company it was extremely difficult and this is also I think Growing Pains it’s like you have a little bit the
feeling that you are starting from the beginning and I love to build business
myself I love to create companies I love to to leverage business it’s completely
different it’s a it’s a different Spirit um but the problem is that I didn’t have
any counterpart within the company at that time and uh everyone was taking
care of PC and everyone was taking care of console business so they have Doom
they have maybe 10 or 15 Studios worldwide and uh myself I was in fact
it’s I’m seeing this is that so everyone can understand but on my contract legally speaking it was zenimax in Japan
zenimax was the holding company of BDA and BDA is the name that everyone is
using because if I say zenx you say what is thex the company who is doing all the game that you like but you don’t know it
and uh this is more holding so that’s why I say bista and uh but I was based
in Tokyo with the tongo Game Works Shinji mikami studio so we are all
together but unfortunately it was not that long because um because they were
running some issues with Fallout 76 at that time so they were just releasing
the game and it was full of bugs the Community Management it was not doing
well it was going on the D side they couldn’t fix it and the the launch
campaign was a little bit horri so basically they they took the decision to stop everything that was mobile is
they just wanted to kind of simplify their operation they say like we understand that mobile is important but
we have bigger things to manage right now so we prefer to stop this business
and in fact this is what they have done and it’s always a little bit sorry for
them because they have such fantastic IPS and you you are just wondering why
why they are not doing more so there was one project at that time that that was
like based on the Elder Scroll license that was called blade it was uh it was a
kind of elder scroll on mobile the difference is that
it was made by bgs and bgs is a very unique Studio within Z neat is the
basically too wordss can do whatever he wants uh so it’s it’s a completely
different story but uh they stop it but I think that one day I think that bases
that should come back to the mobile game and they should go full speed and maybe
it will happen you know now it’s Microsoft and they have this holistic vision and you know it’s at the end
there was activ Vision acquiring blizzard Activision acquiring King
Microsoft acquiring Activision Blizzard King and now it’s everything is under
Microsoft so Microsoft know what they want to do they they want to sell
subscription to the Game Pass they want to keep the people engaged so probably
mobile will be a very very big piece probably so we will see what will happen
in the future yeah loads of different change especially after that $100 million do on The Fallout Shelter as an
accident like the most sitting might be sitting on a gold mine there I want to just touch on this uh one more time the
What Does a Good Advisor Do?
advising part like because you’ve moved into that consultant role I know it was a short period of time but what did you
learn becoming an adviser if someone else was advising other Studios like what does a good adviser do I think that
what is important is to keep um a very good connection with the person you are
working with you need to have a constant contact and you need to feed information
constantly and basically you need also to get information so myself I was in
Japan but with more time I think that what is important let’s say that you are not in the same country is that you are
visiting people frequently so you can engage the conversation you can discuss
also with the different studios in what they want to do like you know you
everyone remembers Doom so why there is no doom on mobile right it’s a little bit too bad so you know the these kind
of things there are so many ideas and the ideas can come only through discussion through conversation so you
need to engage with that and basically you need to make yourself relevant and
visible internally especially bigger is the group it’s becoming more difficult
when you have thousand of people so I think this is something very very important good communication make you
visible uh and show so that you have a lot of IDs love it being visible increasing
that the conversations like more contact not less yeah yeah and also that you
need also to you need to to make uh when you are
an advisor you need to to make the companies understand that advisor is not
like someone you can just ask oh I have a question what is the solution it’s
much more an advisor is someone that is giving you guidance based on its own experience and its skills and background
but this is also someone that is here to challenge you it’s like the mentor for
the business if you want and this is the the value that you are bringing but if
you believe that oh I had like three problems today I call my advisor if fix
like two of them that’s good I can stop no every day there are new issues new
problem new discussion new new topics and new challenges and basically it
should be an ongoing and long-term relationship and discussion I recommend companies to use advisor to have
different point of view to be challenged in what they think because especially in
the big companies there is a lot of politics and not everyone can say whatever they want so when you bring
someone externally in that case I think that’s very good point because this
person person can bring you its expertise but there is no Bas there is no politics it’s someone from outside so
you can listen or not listen but at least you will have a very objective opinion about the situation of your
company or what you should do then after you decide how you want to manage it but
I think that one of the problem of today’s company is the politics that’s one two is a kind of the management that
is a little bit tricky because people people are trying some of them because
of the politics to influence their career to be more short-term oriented
and the company is long-term oriented so companies need to see the advisor as a
as a long-term partner to benefit them and to protect the interest of the company I think that’s the best way to
show it yeah Evolution this was a very common thing because we only did contract
recruitment and especially when it was like an executive producer role it felt more of
like the adviser cuz they would come in like well this is broken we’re missing a few people here and that conversation
wouldn’t have happened if they didn’t bring in the outside help and this is someone you’re paying for outside
experience and that dynamic because they’re not an employee and they’re not worried about quote unquote being fired
because this is why you brought me here if you haven’t had that for like 3 five years it’s a massive change and I think
what you said especially when you’re very big and the politics kind of pile up so to speak it’s nice to have someone
jump in like whoa what about this this and this you’re like oh haven’t thought about that before like yeah but like you said people aren’t bringing it up
because it whatever reason they might not have that um they don’t might not
feel the support to bring up issues all the time or what have you like having that outside help it makes a massive
difference yeah it’s uh having a fresh eyes basically but um you know also that
uh um you know when I was uh telling you before that there is a kind of lack of
maturity of the gaming industry this is something that you can see here is the
companies just believe in themselves in what they are doing and each company believe that what they are doing is
right so I would like to know how is that possible that the big ones the
gigantic ones like the the biggest brand like Disney like Coca-Cola whoever you
want Exon how is that possible that all these comp companies are using like um
Consulting companies like mckin anong etc etc how they are asking for some
help with dozen of thousand of people internally of managers but they are
still asking some a different opinion or their their boards are always made of
people coming from different industry but in the gaming industry it works like a kind of very small vacuum of people
are just staying together in a room and discussing and they basically they agree
to agree with each other there is no one agreeing to disagree and I think it’s
it’s a kind of a tendency right now and that’s why it’s creating multiple issues
right now in the gaming industry one of them being the lack of risk that the big
Publishers are taking and the second one is the wrong management of the people bringing so many layoff recently
like there’s a recent example in my world of like LinkedIn and content marketing like Microsoft themselves pay
for LinkedIn coaches and support on how to use LinkedIn better for their sales team even though Microsoft owns LinkedIn
so if they’re paying for outside help for help of one of their products then kind of if you’re a smaller
company having outside help is never a bad idea like having that extra third
eye or just an extra pair of eyes I think it can’t be overstated how much of an impact it makes because if Microsoft
is doing it when they own the product then you can only imagine the things that you’re potentially missing by like
you said just staying in your garden and not kind of seeing what’s out there what’s happening at other Studios oh one
Function vs Franchise Focus Structure at Blizzard
thing I forgot to ask you you changed it at Blizzard from a function focused to a
franchise Focus structure could you quickly elaborate on that please yeah so
uh basically you know um when you arrive in a company you know you always believe that things will be like just like a
routine management but there is always something boiling I would say on the background and um here it was basically
the change of organization of blizard so the company was function based and that
mean that basically there was the marketing the pr the communication the
operation Operation being the PC Cafe the Esports the online etc etc um and
then basically there was the the decision uh there was at that time there was the OverWatch League there was the
decision that it would be much more better if the company internally was
organized around franchise and that each franchise is becoming in a way its own
uh mini company it’s like each franchise
needs to be responsible of its own pnl uh need also to do what is correct for
them and not basically to be mixed with other because there is no point of
communication so of course it’s just a different way to look at things but um
the process was pretty long with my boss we took more than six months to to do it because blizzard
always want to do things the most correct way as possible especially due
to uh in respect to their employees it’s very very important so they they want to
be very very careful so it took six months and it was a very big organization because some people like
for example PR and communication was a big group I think there was like 30 people and if you break that basically
into small pieces well basically there is the feeling that the the person who
was in charge of the division didn’t have like 30 person under their
responsibility anymore it was like PR one PR one Community manager going to
OverWatch when PR when Community manager going to World of Warcraft etc etc etc
so it’s it’s changing a lot I would say especially for the reporting and for the
managers this is where it can create a lot of conflicts depending of course who
wants to have OverWatch who wants to have who wants so you know it’s more like it’s becoming a okay you need to be
professional in the way that you are handling that but you know also that there have some people who have a kind of affect for certain IPS certain
franchise yeah sounds like a lot of change but on paper so that was a good
idea on paper but after everything has happened was it a good decision like should other Studios look to do that as
well um I I will say I don’t think so I don’t
think so interesting it can be done um you C you can if you want you
can break out the main IP that you have if you have a very like an IP that is
over shining the rest and you can pull it apart I think this is completely fair
I will say like the case of League of Legend for Riot games and I will say the
basically that let’s say Call of Duty for Activision but for Activision the
spiral or you know crash bondu is not the same size of Call of Duty right so
basically when you are starting to say okay we create a franchise based Department organization
but then you have a franchise that is doing let’s say $2 billion and another one that is doing $100 million do you
want to keep exactly the same organization it makes sense in that case maybe it’s better to have
different I would say different groups like the main one is a part and the rest
you put it on the side uh I think it would be easier to manage the case of
Blizzard that was complicated because they had six franchises and all of them
were super relevant they were built in a 30 years time history but you know that
at that time there was over Overwatch league but then after it was abund
because it was not successful and you know that today OverWatch is not as successful as it was before they were
announcing OverWatch 2 and it has been very very complicated since the
beginning so not everything is on par so function focused if you get a
very big success where it’s kind of overshadowing things then try to separate it but you want to treat that
with respect when it comes to separating from function to franchise because it’s not um I guess efficient is that what
I’m getting at yeah and uh and it’s it’s not efficient and it’s not really relevant but let’s say for example in
the in the case of for example Activision so right now it’s Microsoft
owning everything okay they they own everything but if you want
basically uh to treat all the IEPs exactly the same way when you will have
a lot of problem internally to manage that because there would be some people telling you how is it possible that
basically we are treated the same way considering we are doing 10 times or 100
times more money recently in the game pass the first game coming from blizzard
was basically Diablo right it was a Diablo 4 okay how the decision was taken
who was in charge of taking this decision why that blow why not OverWatch how how was it made that’s internally
it’s more complicated is either like is it the beginning or is like why Diablo
was chosen is it relevant for Diablo you know it’s it’s a little bit complicated to to know about that um but you want to
be of course you want to offer the best to the players but you should be always
extremely respectful to the developers to the development team that is super
important and I will say for the best of the best you have to be even more
careful than careful it’s like you know in in in in blizzard that was always
like the respect for the developers was always so high I really hope that Microsoft will be able to to keep that
and uh to to Really nurture and to protect that because they are gigantic project so you
you just cannot kill the games like that and you know it’s not a good way to
manage things I couldn’t agree more I love OverWatch and yeah OverWatch 2 was quite
Challenges of Overwatch 2 and Free-to-Play Dilemma
sad when they canceled it kind of felt unceremoniously as well like they could
have done it with a bit more the main reason is because um the the way that
OverWatch was created was never like to I put that into a big brackets okay to
uh to mil the players it was always like based on on a lot of basically lot of
respect for the players and they didn’t want to to make it a kind
of mobile type of game where you need to constantly buy uh the new characters
like everything was for free but basically you can buy
some uh some I don’t know SK of the characters these kind of things and the
skins of the characters are extremely important in Korea because they like to show themselves again it depends on the
culture but I think that the way that uh when the game was Sting so well at the
beginning of OverWatch everyone was super happy and that was fantastic but then after it reached a peck so you know
in the business it’s always like what about next year what about next year and what about next year and the business
model was never a free toplay game it was not like that if you compare with
League of Legend you can play for free you just buy the Cosmetics because you love the game and in that way it was
very well made so because you needed to pay for OverWatch that was a very very
big blocker I never consider it was a blocker myself but once I was visiting
my family and there was there was the son of someone in the family the guy was
14 years old and I said that I was working working in bz and blah blah blah OverWatch and he I I told him are you
playing it I said no I said how is that possible he said basically I’m playing
League of Legend and I said why said because it’s free so there is also a
generation thing that uh New Generation they prefer to
play for free and to enjoy game for free they want something very easy to enter
you need to remove all the different constraint and Bar to enter the game that’s something that
is very important right now that’s why the mobile industry is going so fast and
that’s why there is so many the freet topl is the leading uh business model
right now yeah think especially for the long term cuz OverWatch is free now you can play it but that person didn’t start
playing OverWatch because it wasn’t free when he tried to play it so he probably started on League of Legends then I have
that like I played HearthStone for free but now that I’m an adult they’re milking me dry but I played it for like
for free for like eight years but now I’m like just take my money cuz I’ve built the eight years of history and
collection and I can imagine it’s the same thing with League of Legends right like you build that but he get he didn’t
get to have that experience with OverWatch because it wasn’t free at the start so yeah it’s an interesting point exactly and I think that’s that was the
point of OverWatch too it was to to remove all the constraint for the players at the beginning all righty so
Accelerating Production at Huuuge Games.
on the final stage of this podcast I’d love to dive straight in cuz you have your experience at huge games and
storytale so that is again massive changes like I had a question here I
wonder if we can do these rapid fire Alexis so from huge games you put on
your LinkedIn that you changed the production cycle from two years to four months
how huge game is is basically a very different companies to uh to proceed
it’s uh it’s very iterative process and doing a lot of basically prototyping and
uh that was extremely important and then after there is the way to work with the risking so I had two projects when I was
in in lugge and one was working on a game called troll that was a universal
license based game on on mobile and the
other one we were just rking this game but creating 3D but basically working
super fast and I think in that one in a nutshell is because we had more limited
team and basically everyone knew exactly what they had to accomplish and they had a lot of flexibility and one thing that
I was not telling you is in fact when I moved to um when I moved to Germany basically I was uh I was recruited by a
mobile startup that was called treasure hunt and uh I simplify a little bit my
ltin as I was telling you my last life is very complicated um very long very
complicated and basically as soon as I arrive uh the company was acquired by
huge gaps and uh that’s why I say I simplified it so this company was
working on the troll uh trolls game for years and basically um when I arrive I
ared as a CEO then after the acquisition of uge I became the general manager of the Berlin studio so basically the first
thing that was very important for me and especially when you are in charge of the studio is to put some deadline some hard
deadline it’s like you need to release this game there was the movie That was
supposed to be released in April at the end of the day it was releas but on VOD
because of the covid you know all the theater were closed and everything so that was the first movie uh worldwide to
be released during the covid like that in in VOD um but it was was very very uh
complicated there was other issues but basically having some hard deadline
having some very clear Milestone even if you are agile environment you need to work fast I think also that when you are
working in a in a smaller uh company in smaller
startup what I have seen before uh I’m not saying this is not correct but I’m
saying this is dangerous for the startups and for the the smaller developers and Publishers there is in a
way the love of the Perfection they small companies always want to do
something that will be outstanding on on the market but they do not understand
again this is where they would need to get some strategic advisor some some
guidance they do not understand that they are not blizzard and they are not Riot games they are not making billions
of dollar so basically there is a see that when they are funded and when they
are raising money whatever it is 10 million 5 million 10 million 20 millions
they will recruit massively and basically they will increase their run rate like crazy and they will always try
to make it look better and better and better and better and I have seen so
many uh people in the startups that are never releasing their project never it’s
like a it’s it’s always ongoing it’s never to be released like they are afraid to disappoint or whatever I think
that on contrary is basically you should release your product it should be in an
iterative way and you should be after improving based on the kpis based on
your data analytics based on the Community Management you should improve your game and your experience
progressively like that and you can build of course there will be some some company we say the kpis are not good
enough we just remove the game it can happen but if it is your own company you manage your own destiny and you should
not be afraid of releasing your game on contrary on contrary you should release
it even if it’s not per so this is a good segue to your
Consulting so could you tell me what led to the setting up of Ace Consulting
Group and what is it that you do there yes and um so so basically after um
after huge I was uh I was recruited by a
Storyteller and story was absolutely not based on the game industry it’s an
audiobook company based in Stockholm it’s a Swedish company and myself I said okay I always consider that my skills is
yes I love games I have worked in game industry forever but basically my skills is management team leadership and this
is and I’m very I have a very International profile so basically that was fitting and I said if I can work in
the game industry I can work in it and this is what I was doing there it was working very well eventually there was a
change of management and with this change of management there was a change of Team
the the new CEO arrived with its own team and basically we decided to part away from that myself I say okay now
that I’m basically kind of free I can do whatever I want in my life what should I
what do I want to do what should I do and basically it was like okay I miss
Maximising Impact with ACE Consulting Group
the the game industry I want to go back in it but I want to go back in it in a
different way I will never basically reject working for a company because I
think it’s I love to work with teams I love to work with people but I think that what happened to me is that it
opened the full perspective that yeah you can create your own business and
basically you can you can come back to the industry in a different way and how
could I benefit the most companies as possible
with my knowledge my expertise my background and basically I think that at that time treating Ace Consulting Group
was basically a good way of uh of doing that and uh it was like okay now I can
offer my services is to everyone it’s never the question of big versus small
publisher versus developers it’s basically helping the companies we need to get some guidance and to help the
individuals we need some coaching and again the coaching is coming from the
experience um there are many many uh coach right now you can see on LinkedIn
since you are the the pro of it but many many young people and who are lacking experience so for me it was really like
how can I help the companies and help the people the most to basically become
good managers and manage their company properly so that’s why I have different
vertical one is basically advisory and uh so this is strategic advisor for the
developer for the Publishers but I want also to be a strategic advisor for the
board of directors for the top management team for the executive we need some guidance a different point of
view wants to be challenged and we are blocked in a situation uh the coaching is a little bit the the same way but
much more personal I was you know many companies are offering some benefit for example to to their employees and I
think that what they should what they should invest is not only on the coffee machine or on the
ping pong table or something like that what is the most relevant for the people is themselves you you should capitalize
on the people and you know I remember what I learned when I was in blizzard is
that blizzard was investing so much into training into coaching myself I was
managing director I had my personal coach and basically also we were
receiving coaches constantly either from
Outsource either from the HQ and basically we were constantly trained and
I think this is extremely important especially because you can fix so many issues that way you can make overall the
industry more mature you can help people to fix their let’s say their
professional issues that they are facing with the other department the other division you can give a different
opinion and then also there is for people for example so many people today
have been have been laid off and it would be good for them to to use some
some coach basically for I would say the the career management you know that’s
extremely important I think that generally speaking people are not
investing enough on themel everyone is spending money on everything so let’s go
on vacation let’s go on the whatever let’s buy a lot of and everywhere
but basically people don’t invest in themselves so they should be very careful about
that and very aware is like you want to take care of your health you you need to
3 Ways Alexis Helps People
eat healthy basically you should sleep well you should find a way to sleep well
you should do some sports activity for the long term but then after is also
what are you doing for your carer you are working eight hour at minimum eight hours a day so what are you doing for
yourself yourself there is the personal and there is the professional if you are not taking yourself seriously why do you
think other people will take you seriously and for me the point is always to help everyone and that’s why um I
wanted to do two things uh mainly with um with the a Consulting Group one I
wanted to be sure that there is people do not feel that there is a trap or whatever so I put all the prices
on the website there is nothing that is hidden so they cannot say well there is
a it will make me click on it and then after I will have to pay no you don’t
it’s basically everything is Crystal Clear you know where you stand what you will be interested in or not the second
thing is that I’m always offering like one hour free consultancy either it can
be for the companies to understand their project what they are trying to do in term of
advisory in term of decision making or for the personal for the individuals
basically if you have an issue you can come at me and basically you will have a voice that you can talk to then there is
there is no string attached there is nothing like that so it’s really about how can you contribute and uh probably
this is exactly the same for your business har is how can you contribute
to the industry how can you help the other people and I just think that right now we are
in interesting stage where people I see more and more for example on LinkedIn
people who are a little bit lost right now in this career transition is like what should I do I lost my job I cannot
find a new job what are my different option and and people don’t know what to
do basically so you will see of course and this is always very nice people
saying this company is recruiting this compan is recruiting but it’s not really
it’s not really solving the issue it’s just pointing someone to apply somewhere
else and maybe the problem will repeat itself in six months time people should
open their perspective and should be should become more confident and this is
basically the job of a coach to do that as for the companies I think that so many companies
and especially the Developers they they do not know how to structure thems they do not know how to organize
especially when when this is a startup they do not know um how they should manage the people how they should
recruit they do not know how they should manage their Finance or basically how
they should make a deal with a publisher so they need to have many guidance what kind of game and how do you how do you
work with the best and to reply to all these questions instead of trying by
yourself people should should take
basically the use of always ringing the bell to ask someone an expert to help
them because if they do that they will see that suddenly things will improve and either people are afraid either it’s
it’s a kind of lack of awareness about their own situation they believe they
will extract themselves uh from their own situation just as it was before but it will never
be like that and that’s why you have so many so many studios that are laying of
people right now because there is a kind of credit Crunch and everyone is suffering from it so that’s the problem
or it was too much too too big high run rate and they don’t know how to deal
with that so that that’s kind of the problem that they are facing many
companies interested in my uh advisory service they are coming when there is a
big crisis well it would have been great for the company to use strategic advisor
when everything was going well so basically they could really take the right decision at the right time and now
it’s much more like like trying to save the company or what should we do or we have this kind of Cris this kind of
crisis or this kind of problem to solve how do we deal with that of course
advisor is here to help you but the adviser doesn’t have the old situation
it we we cannot deal with everything we we do the most that we can faster we
enter and more we are working in a long-term relationship easier it will be
to manage and to take the right decision day after day and I think this is what is
The Value of Coaching with Harry & Alexis
important and I want to double click on the coaching before you need it I took on coaching cuz I went from a
360 recruiter only doing Unity development and I was kind of doing that
for a good two years and then I pivoted to doing just business development using LinkedIn and I took coaching then on
kind of how to get better at LinkedIn and as I did the coaching it just started to open my eyes on like my
personal career as well like I started getting skills and it was a matter of I
didn’t know what I didn’t know so once I started building those skills you start to see different opportunities and then
I started um speaking to more and more people they’re saying no you should potentially charge for this I was like I
never would have thought about doing that and it was the this wouldn’t have happened if I didn’t start the coaching
and I think this example works really well with the gaming Studios or the the
person like who’s been laid off potentially like having that person to talk to you might it just unlocks A
Whole New World I feel because you have that person with the perspective and also if you can meet with potentially
people in your similar situation and just have those conversations more frequently especially in a remote world I always advocate for networking on
LinkedIn that’s what it’s for and the more conversations you have it’s just really hammering home like you don’t
know what you don’t know so you need to have those conversations to fill in those gaps cuz like you said when that
person was doing the that studio had that crisis if they had that chat six
months ago they probably could have saved months of time and probably even more benefit than when the
benefit they got when they got the crisis so definitely doing it sooner rather than later um I’m curious Alexis
when you have the people coming to you for help what do they usually come for what’s the most
common thing I will reply to you but just before because there are so many things
to to what you just said and first thing is that isn’t it funny that usually we
are not aware about ourselves we do not know what we don’t what we don’t know
and basically we have this tendency to believe that we know very well ourselves
but we cannot see ourself so the external eyes someone that you are
asking for some help can see things in you that you can never see and basically
you will discover so many things about you and uh this is something that is
very true then it’s not only for let’s say because you are 20 or 25 this is
true in all the different stage in life and of course this is something that should be repeated the second thing
again is that people are afraid in investing in themselves and this attitude needs to be change because I
remember um I think it was like cl to 10 years ago basically I decided to uh to
take a training a class of meditation and it was It was kind of expensive but
I will say that it’s for life and it completely changed my life completely
changed my life my perspective in life and I could say probably that it has saved me from you know when you have
always the stress that is filing and these kind of things so I it was one of the first time I was
investing in myself I could really see the benefit of course there are different ways because I was always kind
of doing some sports and there this kind of things but basically if you are doing with sports why you are not doing for
here for the mental why you are you I think that I would recommend to everyone
if you are afraid to uh to use cach start with meditation start with
something that is a little bit on the side you you can add myself you know I I
know that personality wise people are complicated and many of the things can
be a mix in my services I have professional coaching which is much more for business
issues that people are facing within their company within their Studio but
then after I have career coaching which is especially important when you are doing a transition and then after there
is personal coaching and sometime the things can mix to together there is someone in a bad position who like to
change his life and it’s becoming personal so yes there is a distinction
but basically people are more complicated it’s not just like one thing
so I really recommend everyone to try to invest more and more into themsel and
they will really see the benefit
1,000% sure it is better to invest
in a coach or to invest in a meditation program in a training program to invest
in yourself than to invest in I don’t know stuff it’s basically like buying
some stuff it will not you will not keep it with you it will not make you grow
and that that would be a that would be a mistake so yeah sorry what was what was your
question no it’s all good I think that covers it that’s good what I would love to end on Alexis
I think would be really cool is you did a post today on LinkedIn and I really
Rapid fire: Key Aspects for a killer team
like the fact that it’s basically a list of a lot of things people should do to
build a stellar team so I would love to Rapid Fire read the headlines and you
just explain these key aspects that okay would that be okay yeah sure sure so key
aspects to consider for a stellar team skill fit what do you mean by that quickly well basically there is the the
culture of the company and there is uh basically what you are doing it’s always the hard skill and soft skill and the
the skill uh the skill are always very important but you need to be sure that
they can be reused in the in the team so basically you need to be sure that what
you are recruiting the person is what you will ask there are so many cases where basically people are recruit and
when they arrive someone is asking them to do something completely different from what they were recruited so there
is like you need to have the culture fit of course but you need to of course in term of skills you need to have a very
good fit depending on what you want for your company this is what I would mean
yeah and if IID add a personal thing I’ve found it many times when the agency
is trying to recruit for a role and there’s Sometimes some hesitation from the hiring manager or the studio to hop
on a call to give a full specification when that doesn’t happen this risk goes
up through the rof This was um because if if you wanted a Unity developer sure
but what problem is the person going to be solving oh okay well there’s a fraction of unity developers who can
actually do that you don’t want a Unity developer you need someone who’s worked on this at this type of Studio which is
a lot more specific and I think that’s a very big thing that people should
remember when it comes to hiring it’s just really doubling down on the problem rather than the skills that they need
yeah and and that’s why I think it’s always very important for um for the
recruiter basically to work with the team with the highering team to understand exactly what is their need so
basically they will be able to create the the strong job description and
basically there would be less problem afterward it’s like that’s something very important but also you need to be
clear with the candidates is basically where the company is at you know if you
know that a project will be can and basically it would be a new project you would be more careful in the way to to
explain the situation so people do not feel when they arrive in a company that they are like oh I was working I was
doing this job and now I have to do something completely different that’s not why I was recruited so I think that
if the companies are not sure they should pause for a while it will be better very good point attitude and work
ethic quickly on that why is attitude and work ethic so
important well because the um I will say that we are leing I mean at least that’s my opinion we are living by our values
and our moral and basically I think that many people are of course will will go
around and will say yes but maybe my values and my moral are not the same as you Etc but we need to find a common
ground and you know like when I was in blizzard there was eight values eight
core values and basically I think it’s very good for the company to have values so
basically people want the company will understand exactly what is the vision what is the values of the company and
then to understand also the manager that there are some things that are acceptable and something that are not
acceptable the attitude is kind of everything you can not you cannot act
the way that you want you need to act professionally and basically there is a kind
of it it should be the same for everyone because we are working as a team and we
should all respect each other so the attitude is something that is extremely
important you know usually what we are saying is that for the art skill if someone doesn’t have the art skill you
can train the person to get the art skill but the attitude is based on the education and the way they were raised
so if they do not have a good attitude you cannot keep them that’s I think that
would be the problem so priority number one attitude and then only then you kind
of start evaluating everything else you need to you need to understand
if the if people are for example genuinely interested in the project if
they are genuinely interested in the in succeeding or to make the company a
success or to make the project s successful that’s I think that’s the basic let’s say that you have some
candidates who do not know about your company they are not doing their own homework they do not know about your
product so that mean they have no interest already that’s kind of problem of attitude because it’s showing that
they are taking everything for granted and you should never take everything for granted basically you should understand
again that what is your position that’s your World basically if you are not
interested don’t show yourself and if you are showing yourself show that you are really committed to this company to
the project and you want to make it successful and then after yes likeability is like yeah you do not have
to to smile but life is so much better if you smile right so exactly so that
that’s kind of things that are important I think all righty number three growth
potential what does that mean growth potential is basically you do not want
to have someone either for the person or for the company that will just stay
where they are you want to have someone again for the long term and someone that
you can grow internally into the role into the position I think that as a
myself as as a manager as a general manager managing director one of the thing that I like the most is when I’m
giving new responsibil to people when you are basically promoting someone this
is so so great because it’s there is the satisfaction of course of the person
receiving but also you you are very proud that the person was moving step by
step and moving forward and that’s very good and the fact also that you want
people to especially the good people you want them to stick with you you want you want to be a a very good hum and I think
that’s extremely important couldn’t agree more diversity
of thought this is a kind of a trendy topic
right now but very very important yes is basically one of the thing is that if
you are just agreeing with yourself that’s not that very complicated and it’s much more
like a kind of dictatorship and basically if you want to create something new well you you should have
people coming from different background right now there is a many
discussion about different gender Etc and that’s extremely important to have
diversity you know that’s not for nothing that we are seeing diversity and inclusion it’s basically to enrich the
game to enrich the game play to have new ideas because people are coming from
different backgrounds as think this is what make life very very rich myself I I
never had this I never had this uh this problem because I was always very International I basically I was born in
France I made when I was a kid I stayed four years in Africa and uh then after I
came back to France and then after I went to Japan to Korea to Japan to Germany Etc so I have uh I have moved a
lot I was also in charge of international so I always work with people with different culture different
languages different background and basically that was one of the thing that
I am the proudest and also this is something that I enjoy the most is for
me just being with the same people is not that interesting but if you can
interact with people from different Origins from different cultur from
different languages nationalities gender Etc this is so great this is so great
because it’s enriching you and basically it would make better product at
theend everybody wins I feel everybody wins that’s that should be the that should be the motto but it’s also you
How Companies Are Failing Because of Bad Management
know even if you want to rationalize it for people who do not want to understand
that’s very simple today the world we are living in is completely International you know like 25 years ago
internet was just starting like if you remember iPhone was arriv in 2009 it’s
not that long ago so basically the world has so much changed since the internet
beginning of the 2000 end of the 90s since the the the mobile arrived
especially the iPhone that change everything because it’s basically a computer in the palm of your hand
everything has changed so now it’s everything is international so that’s it’s it’s not the same world we were
living in and basically we need to to to be aware of it and basically to work that way
that just that’s just the way it is and it’s better perfect alignment with vision can
you explain alignment with vision I was touching it a little bit before you know
when I was telling you about the fact that blizard had some some core values
but basically there is always for the company or there should be always a visual it’s like what do you want to
achieve as a company what is the vision and it can be it can be of course the
vision of the company like making the greatest game in the world this is kind of the easy one that everyone will do
but at the end of the day is that this is also the role of the different executive of the top management to
convey the vision and basically you need to get everyone on board you know that’s
one of the one of the most complicated job from the the team leaders from for
the from the managers is to on board everyone into the vision and to say okay
we were telling you that we were doing this product and now with this business model and now we are shifting the
business model so there is a lot of education and basically you need to bring people to the New
Vision coming back to uh the discussion we were having moving Blizzard from the
function type organization to the franchise organization this is basically
a different Vision in term of management of the company so you need basically to onboard people and that’s why it was
taking six months because we needed to build and to consider all the different elements so we were sure that we were
treating everyone with respect that was something very very important so the point is not
to force the vision of the company the point is to ex explain to educate people
so basically they will accept they will approve and they will be align with you
and when people are aligned with your vision they will work by themselves there is no fight and that’s the point
to be align I’ve see this a lot when I was
doing recruitment for gaming Studios this misalignment of vision was the main reason seniors quit the internal Vision
like they weren’t learning anymore they didn’t see the growth they either didn’t believe in the company that was the
thing that led them to quit it wasn’t necessarily the money and when I speak
to the people it feels like it was an avoidable thing so having that onetoone
attention with the manager and aligning the vision with the employees consciously having that as a constant
kind of battle because it’s not going to happen by accident you need to keep working on it so I think that’s a big
place where gaming Studios can really kind of hone in on like a lining division yeah and you said it is
basically it it it’s kind of a problem of for me of management I think that
today many companies are basically are failing because of bad management it’s
basically not everyone will agree with what the company is doing with the decision making but the problem is not
agreeing on not agreeing is basically if people do not agree is that most of the
time either you are not making the right decision so you should you should have maybe some advisors to help you to guide
you second one is basically you are not explaining well enough to your team so
you need to take time and you need to show that what you are doing for the company is for the good of the company
and the good of the company will bring the good for the employees this is something that you need to take time
it’s you need to be very diligent in your work and do it not like
so much like how to say brutal you know
what was what’s happening since the beginning of the year with basically 10,000 people that have been fired has
been extremely brutal that’s not normal this is bad management it it could have
been prevented if they were not recruiting the way they were doing and they were not reacting if they were
proactive in the way that they are building their company it will never happen
just preach just yes all righty um we’ll leave that there
um Alexis thank you so much thank you very much thank you take care