Dreaming of breaking into the games industry or scaling your studio? In this episode, John Wright (CEO of Turborilla) shares his journey from leaving accountancy to leading a studio with 200M+ downloads, plus hard-earned lessons on leadership, mobile publishing, and scaling games in today’s competitive market. We cover everything from transferable skills and breaking into gaming, to user acquisition strategies, playable ads, retention metrics, and building a motivated team. This is a raw, practical guide for anyone serious about games, leadership, and publishing.
Connect with John: LinkedIn:
/ johnwright1987 Website: https://www.turborilla.com/ Mad Skills Motocross 3: https://apps.apple.com/ua/app/mad-ski…, https://play.google.com/store/apps/de… Connect with Harry: LinkedIn:
/ hphokou YouTube:
/ @hphokou Instagram:
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Chapters:
00:00 Intro
01:40 Episode roadmap: leadership, publishing, and game economics
02:53 John’s background: identity crisis at 25 & leaving accountancy
08:50 Advice for newcomers to the games industry
17:40 What being CEO at Turborilla looks like
23:16 How to manage change as a CEO
26:43 Aligning people with business goals & accountability
31:14 Structuring company goals and roadmaps
35:15 The “happiness index” and motivating teams
40:31 The rise of playable ads and lessons learned
45:13 CPI, IPM, and industry metrics explained
49:53 Zynga, Rollic, acquisitions & scaling user bases
52:52 Profitability vs exits in gaming businesses
58:46 What separates a “good” game from a scalable hit
01:02:10 Retention, MVPs, and testing strategies
01:06:01 Ads vs retention: which comes first?
01:09:41 Strategies for new studios in a competitive market
01:11:43 Understanding VC theses and their impact on funding
01:17:23 Giving back to the gaming community
01:21:53 The future of AI in game development
01:25:31 Closing thoughts and ways to connect
network is your net worth. Especially in game, eventually if you build out your network and you start having these
connections with people, you find yourself at that that crack in the door gets a little bit wider. Today, I’m
joined by a former Unity and Qualy exec who’s now leading Turilla as CEO, the mobile studio behind the Mad Skills
franchise, which has been downloaded over 200 million times. You don’t get better playing worse competition. You
only get better playing better people. Why is it that we should be happy with 36% day one retention in this region?
Why can’t we get to 40%. We talk about why most devs misunderstand publishing, what separates a good mobile game from a scalable one
and how to fix your live ops strategy before scaling and also how to kind of get ahead in the games industry. The
major difference between gaming and finances. Finance is cutthroat. It’s all about you and the eye. Whereas gaming is
all about the Wii, that we’re in this together. Business as well as life is about trusting people. You need to build
out those relationships and those trusts because if you want someone to follow you, you need to lead by example. You
need to show that you will do what you say you would do. From someone who’s advised studios, invested in top crushing games, and now
leads one of mobile’s most iconic racing franchises, this episode’s guest and friend, CEO of Torilla, John Wright.
Hi, John. Hey, Harry. How’s things? Things are very well. Very sad I didn’t actually get to see you at develop. Why
didn’t you go develop this year? Uh I actually was meant to come for one day but it was my wife’s birthday on the
10th. So family firsted I uh I decided to Yeah. I was going to come on the
Wednesday but then I had another engagement but then it was my wife’s birthday and I just decided to Yeah. Family first on this this time.
There’s always another develop and your wife is definitely never going to forget that if you went to develop 100% agree.
Okay. Sweet. So yeah, thank you for joining. I’m really tired for today’s chat. I want to quickly start some context for
people. I’ve known John very long time. Um kind of like on and off and if I
remember like the way we met was a long time ago. I think we did a very tiny conversation podcast back when I was a
recruiter and then we’ve kind of just stayed in touch over the time and like more recently I think I we did an
introduction and you’ve invested in one of the companies I did an introduction with. Then you’ve helped me as well, introduced me to a lot of people over
the years and it’s been kind of like we’re helping each other, but it’s always like from the sidelines and then
we follow each other on LinkedIn. It’s like a very weird relationship, but I like it. It’s very unique. No, bro. We’re just connected. This is
like we’re just like, you know, like we’re connected, you know, I look at you as industry friend. We hang out. We we
talk life. we talk, you know, other stuff, but ultimately we’ve, you know, we’re both in the same industry and
we’re all about, you know, helping people, connecting people, growing the space, and uh you do that, I do that,
and then sometimes together we do that. So, that’s the way I look at it. Yeah. Lovely. All righty. So, for
everyone at home, we’re going to get into three parts today. So, we’re going to start on leadership and team building
and then move on to more of the nitty-gritty of like mobile publishing and then game economics and scaling. So
I want to start with a little story John. So you and my dad actually share a
crazy similar origin story. So my dad because his grandfather wanted him to do
well paid him to become an accountant. So he trained him became a university and he did something slightly different
to you but you probably resonate. On his last month of his university degree he was getting top grades but he dropped
out cuz he was like if I get this degree I’ll be cursed to do accounting. and he’s just like, I can’t do that. And
then what he ended up doing is he started like fish and chip shops and became more of a carpenter, which is a lot more what he wanted to do, but like
there’s a definitely a different timeline for him. So I’d love to hear like you wrote in an article once that
you had an identity crash at 25. Like love to hear like now you’re the CEO of a gaming studio, but at 25 that was
probably not on the card. So yeah, could you tell me about what happened then? Yeah, dude. like uh I mean starting off
very simply you know I come from a very sort of modest background. I grew up on a council estate in East London. And I
think from a society perspective, um the culture what I come from is all about the future generations progressing
and becoming something more. And and my parents, you know, very instilled in me in a very young age that they didn’t
want me to be a builder like my dad or they my mom was a nurse and they were
like, “Okay, you need to to think about education.” Like my my dad dropped out of school at 14. My mom dropped out of
school at 15. Both for the most honorable reasons, which was my dad had three sisters and you know that we
needed money on the table post World War II. So he went to work and put money on the table to support his family. My mom,
her father had cancer, so she dropped out of school to become a living carer. Right? So they did the most honorable
thing I know, but that did not set them up for for to be to have money, right?
And and look we had an amaz like you know my parents were very loving and you know were married for a long time till
my dad passed away but ultimately they were always in like instilling into me and my brother like you need to to do
something right you need to have a profession you need to become like or have a trade or do something with your
life and so I remember being like 14 you know speaking to high school guidance
counselor and not having a clue what I wanted to do right and you at that age
you’re going into like preparing for your GCES. And at the time when I went to school in the UK, you left school at
16 and you had to make a conscious choice to go to college. It wasn’t like now where you you work up to 18 uh study
up to 18. So my high school guidance came and looked at my grades and said, “You’re really good at maths and
statistics. Like you should be an accountant.” And then that was the start of an 11-year journey of me like
spending 11 years of my life studying, working, dedicating myself to something
that I had no passion in or did not enjoy in the slightest just because I
was trying to to do the social cues of I want to progress, you know, I want my
family to have an easier life than I did growing up. You know, I didn’t go abroad until I was 14. like all of the holidays
we had, we didn’t have a car. We didn’t have disposable income to go to restaurants. And my family were like,
we, you know, we want you to do better. You want you want to give you opportunities, experiences, and so that
was where it all came from, dude. Um, and and look, they did, that’s the again, they wanted the best for me and I love them for it, but it was the wrong
thing. I was kind of like like funneled and pressured into something that I had no interest in. Um, and like you said,
at 24, 25, I I was already married. I got married at 23 to my wife. So, we’ve been married 15 years this year. And my
wife uh my wife sat me down and I said, “John, like every Sunday you’re filled with dread, but I was getting anxious,
Harry. I’ve never been an anxious person, you know, and but I would I was working at WPP. I was working in in one
of the biggest companies in Europe, right? Uh conglomerate of 150 companies, 150,000 people. And I was the youngest
sort of management accountant in the entirety of the finance division. There was like 40 50 other people. None of
them came from my background. None of them spoke like me, you know, had the same experiences as me. And I just felt
out of sorts every time I go there. And then what I started to do, and this is so bad thinking about it, but I started
to change the way I spoke, my mannerisms, the way I acted. It was like I was living um living a lie. I was
pretending to be something I wasn’t because I wanted to fit in. And and then
I realized again I had this moment with my wife when my wife was like, “You need to think about this. You need to change.” And that was the best decision
of my life. I decided, you know what? Like I looked at the things I I was passionate about. I’ve I’ve always loved
sports and I played rugby at a good standard and that was always my like personal thing, my weekends of playing
and training during the week and stuff. And then I had my professional thing which was the accountancy stuff. But
then the other sort of constant in my life is I’ve been a hardcore gamer since I was five years of age. So which is
nearly 35 years now. And so I was like, “Yeah, I’m going to go for it. I’m going
to I’m going to will it.” And literally it took me probably over a year, probably nearly two years. And equally,
I had to do a side step from finance into performance marketing in e-commerce. And I was working with Ralph Lauren and Harrods before I got my
opportunity to go to Greenmat. And uh but all of that work and all of that effort paid off because I every day love
what I do now. I feel like this is my purpose and it’s my passion. Um so yeah,
dude, that’s that’s that’s the story really. It’s super cool and it’s one where at least in the games industry, it
moves so fast, but like if you were looking back at your career now, I feel like you’re the CEO of Turillo, right?
You’ve got hundreds of millions of downloads. You’re big team. I can just imagine like that as a snapshot. You
just show it to the 23 year old accountant. It’s like they’ll be like what interdimensional channel is this on
like how this happened. But then when you look back and it’s like oh this is it makes sense retrospectively but I can
definitely see like when you started I’m going to will into gaming like how can you predict like that’s possible?
For sure man. and and and look the the the best advice I can give people who want to do the same thing and and a lot
of people reach out to me about this and say about joining the games industry.
Yeah. Like how do I break into games and and actually I just I met someone at a
conference a couple of months ago and they were in cyber security and and they were like John look I don’t I’m 25. I’ve
been in cyber I got out of university two years ago. I got into cyber security because I was very good at engineering
and data, all this other stuff. But he’s like, I have no interest, no passion. It’s just I want to get into games. And
you know, we had a 30 minute exchange at a conference. I gave him some advice and I talked about transferable skills and
and you know, how do you build out your network? How do you actually establish connections? Because you’re more much
more likely to get an in through someone you know and who someone who can vouch for you than if you’re going in cold,
right? And so I gave him some advice and then two weeks ago he pinged me. Hey John, like do you remember we had this
conversation four months ago? I’ve just I’ve just closed my first job in gaming and it was from a connection that I
established. So I I introduced him to a company and he connected with one of my
friends who used to work me in a previous business. I I basically gave my friend some context and now yeah he’s
he’s starting his uh his new venture in games on Saturday. And it was all because he he listened. He was like,
“Okay, transferable skills, help build that network.” Like, network is your net worth, especially in gaming. And uh, you
know, working on those things. Like I said, if you’re not in gaming right now, there’s nothing stopping you going to
game jams. There’s nothing stopping you going to events like your one, Terry. There’s nothing stopping you going to
bigger ones like Gamescom. There’s nothing stopping you, you know, being part of communities and Discords and and
gamer groups, right? And eventually if you build out your network and you start having these, you know, connections with
people, eventually you find yourself that that that crack in the door gets a little bit wider, you know,
100%. My role as a recruiter was very much just like you’re already good.
You’re just not telling your story very well. And what you just said there is like you probably gave the context that
context is like he’s a go at all of these things in cyber security which is why I think he will be able to solve these problems but if you’re trying to
break into an industry you might not know what problems they’re willing to pay for right now. So like you need like I my biggest advice is very similar to
yours is like find someone cuz they do exist who’s willing to give you 15 20 minutes and then ask them like hey what
are you right now needing or your friends needing and then you position yourself as the person that solves that
problem. And one more asterisk here and I’ll be curious to hear your opinion on this. I feel like like when I started my
agency last year so I have a marketing agency and right now we’re go for CEOs and that is the main work. When I first
started, like the first month, I pretty much just coached people and the first two clients I said I’ll do it in
exchange for testimonial and feedback. So, I didn’t ask for money. But then I took that work I did, which is now I’ve
coached someone big in games and they got a real result. And then when I started the conversation, it’s like when
you’re pitching for money at a VC and you’ve said, “Oh, by the way, we’ve already got this person already committed.” Even if it’s a tiny amount,
it’s just like I can imagine the decision-m process becomes a lot easier because it’s like, oh, they someone else vetted it. So, in your case, John Wright
gave his unofficial stamp of approval. And I feel like you can get that. It might take a bit of quote unquote free
work in the first couple months, but once you have that compared to someone who doesn’t have it, it’s like it’s like night and day.
Yeah, man. Look, I think building out that credibility, you know, and and industry credibility is really
important. And uh and like you said, people in general in gaming like the the
major difference between gaming and finance is finance is cut throat. People are throwing each other under the bus,
you know, like it’s all about you and the eye. Whereas gaming is all about the Wii, you know, it’s about we’re in this
together, you know, there was a time, you know, 20, 30 years ago where gaming was like we’re outcasts, you know, like
we’re the we’re not the norm, you know, and that was that I think that built a culture of collectiveness, right?
because you wanted to be with people who shared similar things to you which maybe again weren’t cool at the time. Now,
gaming is cool the same way that anime is cool, but you know, these things weren’t at some point. And it took some
time for people to understand that and break through that. But, um, but yeah, I think your advice is right. I’ve had a
couple of people over the years who have just reached out to me randomly and asked for advice. And as long as, you know, I’ve got the time and and stuff
like that, I’ll always give it, right? And some of the the best relationships
I’ve developed over the last couple of years are from people that randomly messaged me on LinkedIn, asked for a
call. I said, “You know what? Why not?” Had a chat with them. I I helped, you
know, mentor them in their career a little bit, give them some advice, and then, you know, a year later, two years
later, they’re saying to me, “Hey, John, um, I’ve started a company. Would you be
an adviser? Would you invest? Would you do this? Would you do that?” and and all of that pay and my whole attitude is
always pay forward, right? Like if I help you, just help someone else. I don’t care about financial gain, you
know? I I’m sorted in that area. But if you can do this sort of stuff, dude, I think collectively it helps the industry
grow, which inadvertently helps me because I’ve dedicated my life to this space. What I want more than anything
is, you know, positive growth in the industry, solid kagar, you know, like revenue going up year after year, more
people gaming because this is what I want to, this is my passion, what I’ve dedicated myself to. But but again, yeah, what don’t be afraid to contact
people and be open and even vent or something like that, just go over and say hi. Like, what’s the worst that can
happen? You know, too many people put too much pressure on themselves and try and do this stuff alone, which is what I
did. That’s why it took me two years to get into gaming because I had to literally build out a you know my my
experience in e-commerce to eventually qualify for a job. Whereas if I would
have built out my network and done all this stuff that we’ve just discussed, I would have been able to leaprog into
gaming much sooner. I learned the hard way and I didn’t have a mentor or someone who could direct me and help. If
you can just ask for help and and LinkedIn’s a great place for that and you get in a connection with someone, it
will honestly expedite your process into doing this. Right. It took two years for
me. It took 4 months for the guy I mentioned who I met at an event. Right.
Yeah. 100%. I think also that point you made like what’s the worst that could happen that is the case on LinkedIn and
at conferences like conferences it’s kind of I have a weird take on conferences like
I feel like some people because they’ve been in the industry so long it’s almost like a conference for them is like a vacation and they treat it like one and
it feels like high school everyone’s there we’re here for the same reason and it’s a weird vibe where everyone can be
a friend with anyone because there’s already a default connection that you have and like saying hello to someone
like I’ve seen people go up to titans of the industry and say hey do you have any
advice on me getting a job and they sit there and give them like 20 30 minutes of advice not everyone’s going to do that but definitely you can probably get
that and like you said anyone can go to gamescom like for example develop Brighton I think it cost 100 quid to go
but if you actually ask them and you’re a job seeker pretty much get a free ticket and I think a lot of conferences are able to do something like that so
yeah just having that conversation with someone in the industry rather than be someone who’s on the outside trying to join
massive game changer. And the some LinkedIn math for people, if you send 100 connections to someone, if your
connection’s horrible, you probably still get five or 10 accepts and maybe one person is willing to give you 15 minutes. Or if they don’t have time,
like, hey, do you mind replying with a voice note, what do you think I should focus on? You you you take what you can
get and then it can grow. You might get a John right and hit the jackpot. They’re willing to give you some time, but you also might get something that
will basically change your two-year road map to like two months cuz oh, actually
you don’t need to do any of that that you were planning to do. Exactly. Like don’t ask, don’t get, Harry. Here we are. Yeah. Sweet. All righty.
So, John, CEO, big business. I would like to get into like what does the day-to-day feel like? Because this is
kind of unique at least for me on the pod where you’ve come in as a CEO of a
business which has already been running. It’s got a bit of a legacy. You have a team to run. You’re new to everyone there. You haven’t kind of been promoted
to CEO. So, I’d love to just for people at home, like what does your day-to-day actually look like right now?
Yeah. So, so like you said, Harry, Turborilla is a very long-standing business. You know, Tobias, who’s the
founder, started it, you know, out of university 17 years ago. It it predates,
you know, the traditional mobile, which is what where it’s famous for. And uh
ultimately you know I was brought in because uh you know there was some change in the business and and the
previous CEO wanted to move on. And so we decided that you know through through
connections and stuff like that Tobias and and one of the investors you know connected me and we decided to have a
conversation about like what would it look like? what would turbul look like under the leadership of John Wright? And
you know to begin with it’s it’s very different to a lot of the other positions I’ve had where you know at
Luna I built out the entirety of the team right like I was the founding team
member you know VP operations I hired everyone individually I picked people
that I wanted for those positions and it’s very different different between starting your own company and team
versus inheriting someone else. So you have to be much more empathetic and
understanding of the company when you are not creating it yourself right like
you are inheriting it and there is a massive psychological difference in how you manage the team how you establish
yourself but the the main point is you need to come on pretty quickly and prove
you are someone that can be trusted. You say what you mean and your word is your
bond basically like uh you come on and you have to you know reinvigorate reval
validate motivate and it’s about again coming on and establishing yourself very
quickly as someone who can be trusted and stuff like that because this is the thing like business
uh as well as life is about trusting people right like you need to build out those relationships and those trusts
because if you want someone to follow you. You need to lead by example. You
need to show that you will do what you say you will do, right? And uh and that
was really the first couple of weeks for for me was about, you know, addressing the troops, you know, like in inheriting
a company of 25 people and and look, I’ve managed much more people in the past. I was managing 200 people at
Quali. I was managing, you know, 40 at Luna. So it wasn’t a case of um
establishing uh uh seniority because I already had that with with previous roles and I knew what I had to call but
CEO also is a very different fish compared to VPs or or C’s like which are
not CEO like you are the top of the pyramid. Everything you say has more weight and and onus behind it, right?
The team really read into it. And sometimes this can be very good and sometimes this can be bad because you
might say the wrong thing or you might be interpreted in the wrong way and because you are the CEO it it does get
more behind it. Um but yeah, I would say first and foremost it was about
establishing connection and and trust. It was about imp you know ensuring that the team were motivated but also giving
direction and understanding that you know this is the outcome we are desiring right we want to not only make this the
best company in the action sports arena and the massfields franchise has been downloaded over 200 million times you
know our monthly active users is is know nearly 10 million and you know for the genre it’s it’s done a lot right it is
one of the most established franchises there But how do you then take something that has kind of hit this kind of
ceiling? How do you take it to the next stage? And that is really what my focus is going to be for the next 12 months
with the team is okay, we’ve done a great job up to now, but how do we, you know, dial it up to the next level? You
know, how do we maximize what we have, you know, and then the current catalog, how do we approach new games? like are
we going to add an additional like we’ve already got Mad Skills 123 the logical thing would be to add another you know
another issue to the to the franchise which at some point we definitely will sneak peek um and uh and yeah dude it’s
it’s about that right it’s about making sure that everyone’s on the same page that you are leading by example you are
doing what you say people can get behind you they believe in you because once you’ve got all of that trust and
motivation then you know you can um you know you can set the standards you can
set the expectations and the outcomes that you want as a CEO and you can trust in the people to deliver them and
collectively when you’re doing that across every every vertical of the company finance legal HR um UA
monetization production development like you need all of those individual pieces
working to the top level because if one of them is slightly lower it could drag down the other so you need to make sure
that every part of that machine all of those different cogs in the machine are working to the top level and and being a
CEO is about ensuring that happening. I’m CEO of NY little agency now and I
wanted to touch on the thing you said like they got to a certain point but
by definition you have now changed the business and they now need to change
their actions right and change is hard which is what I’m realizing so I wanted to use my current analogy and then ask
you a question on change here so I am hiring writers now and it’s been one
very very hard because I either have the option of telling a writer to change the
way they do things and also change what the definition of good or bad is and it
feels personal or train someone from scratch and I’ve realized
unless I’ve had someone do exactly what the way we do it which is very few I found like this middle thing is just so
hard to get someone to change it just so much energy and I’m feeling like well if
the kind of north star of your business has changed, but these people, they probably been there. Some maybe probably
been there for like 5, 10, maybe more years. They now need to Yeah. So now they need to change what they’re doing.
So maybe it’s a very big question with very few words. Like how do you manage change as the CEO in your business? Like
how do you navigate getting people to kind of change their behaviors while keeping kind of I guess satisfaction
high and ownership high? Like I found that very hard. Yeah, look, I I think it’s a great question and I feel like
instilling a culture of accountability isn’t extremely important. So, how do you do that?
Well, I think you just have to be very honest with people. I think you have to set expectations and again, it’s about
really aligning on what the short-term, mid-term, long-term goals are, right? So, one of the first things I did after
coming on board was, you know, I put together like a 35 slide presentation about like the history of the company,
where we’ve got to, and what like the expectations of where we’re going to go to next. Because like I said, the
business has done well. It’s it’s pretty much number one in its category, but you know, it’s a niche category. It doesn’t
mean that you should be happy with hitting a glass ceiling in something where you can transcend, right? So why
is it that we are happy with being the best in the action sports area? Like why
are we not uh happy or why don’t wouldn’t we be happier to be the best in casual bets right which is a much bigger
term and stuff like that. So it’s about refraraming what like you said good what
good is you know Harry and and what the expectations are and making people
believe truly believe that if they follow you know this plan and we do all
of this stuff together that eventually we can transcend where we were into something bigger and better. And I want
our brand to be again not just the number one in its own vertical but I want it to be much bigger than that. I
want it to be household name like king, right? Like yeah, look, a couple hundred million installs is fantastic, right?
That’s that’s amazing. Like, yeah, nearly 10 million 10 million people every month play our games. That’s
crazy. If you would think about putting 10 million people, you know, in a place and lining them up, it would be more
than the eye could see, right? That’s incredible. But you know what’s better than 10 million? 20 million, 50 million,
100 million, you know, like it’s like, okay, now what? Yeah, exactly. But you should I said I I
think it was it was really about like I said and again the other thing I did once coming aboard I sat down with every
single person in the company and I said what’s the company do well? What does the company not do too well? What are
the things that you would um want to change if you could? And I started to like literally pinpoint the same themes
from certain teams and certain people. Can I ask you what did what was surprising there cuz I’m curious. I bet
you came in with some expectations, but then someone probably said something you didn’t expect. Do you know what, man? It was very interesting because I think um the
culture of the business previously was not um goal driven. It was very much
like, okay, we’re going to build the most incredible game we can and you know, we’re going to launch that and
we’ll see what happens and we hope it’s going to be bigger than the Is it more input driven then? Like, let’s build the best game rather than
let’s get X result from said game. Exactly. It was like I said the whole
it’s a it’s a very creative culture but the the culture of the business lacks
some of the structure that you would have from maybe more a corporate business or a bigger business or a
public business. Right? So everyone that I spoke to the underlying theme was they
felt like directionally they didn’t know where the business was going long term. They didn’t feel like a huge amount of
accountability on their on their their day-to-day actions. like they knew they were doing stuff and why, but what was
the impact of that over a month or two months or 3 months? And so we we reestablished those frameworks. We gave
people more clarity over what their ownership was, what their accountability was. We gave everyone new goals and we
made them very again very sort of um quantifiable goals. So people knew okay
am I doing well or not? And then we we started to iterate and I feel like we that coupled with the increase in
motivation talking about the big picture and you know transcending where we were and not just being happy you know being
not mediocre but you know being in in a place of comfortability right like you
only grow through through you know doing things. Yeah. Discomfort. Exactly.
Right. There’s a what is it? David Gogggins quote, you know, be be uncommon amongst uncommon people, but also like
be comfortable in the in in uncomfortable environments, right?
Yeah. It’s like how muscles grow. And I think just to put this point cuz I I found it really cool like I think Andrew
Hume did an interview with David Gogggins and he found that when the brain is doing something, it knows it’s
uncomfortable but then does it and gets through it. like a part of the brain actually grows bigger and stays bigger
and like becomes objectively now you have more ability as a human. I can imagine that’s the same in a business. If you just never do something that’s
uncomfortable, then you would by definition plateau and then because everyone else is probably doing
uncomfortable things, you won’t be progressing as fast as everyone else. So like you need to have discomfort.
Yeah. And and look, dude, you know, my my father used to tell me uh the saying, right? And it was always to do with like
when I was playing rugby as a as a kid and a team and then as an adult, but you don’t get better playing worse
competition, right? You only get better playing, you know, better people. And I
think for me that’s it’s the simple case is we were comparing ourselves to other people in our very small niche and not
comparing oursel and our metrics and and the levels that we were compared to other games that were much more
successful in in the casual area. When you reframe that and zoom out and and change the scope a little bit, you
start to to show people actually there is more, right? Why why is it that we
should be happy with 36% day one retention in this region? Why can’t we get to 40%. These other games are doing
that. So, it’s it’s doable, right? We’re not saying we’re going to get to 80% day one, which is completely undoable.
There’s lots of games at that that next stage. And what can we learn from those other games? How can we evolve and adapt
as a business, become smarter, more efficient, and so now I’m challenging the guys to progress and push forward.
And we’re doing that by quantifying the structure, the goals, all of that stuff. And and like I said, I think um it was
really positively received, you know, like that people felt like, okay, I know what I’m doing. I know why I’m doing it.
I know what the expectations are. I know what the outcomes are. And it just gives people, you know, that bit more
accountability and understanding as to what they’re doing. Yeah. Sweet. Um one more point on this
if that’s all right. The question I have is I used to I had this experience when I
was at a recruitment agency where they did monthly business reviews. That’s what they called them. But at the start
when you joined the company you did something called life mapping. all right what do you actually want in a year’s
time five years time and then we put that down as a personal whether it’s like number of money making type of
lifestyle whatever house and then we look at okay what needs to happen at
this company for you to reach these goals and also personally and then we try to align these two and I found that
objectively speaking in gaming alignment is just so out of whack after a company gets big it gets so weird I speak to
people over the year of last couple is and they joined this big company and now their incentive is well I need to get a
better job title so I need to manage more people. I’m like wait a minute what does the business actually want? Well
probably more profit and more revenue but then not doing that because that doesn’t align with what their goals are.
Well a lot of people say well I need to have this on the CV to be able to level up my position and it’s just like this
alignment is like all over the place and I’m trying to do that quote unquote right from the start. So, I’m trying to
hire a rider, but like if I hire a rider and they become exceptional, there’s nothing stopping them becoming another
job. So, I’m like, “Okay, they need to have a next level.” And in my head, I’m all right. So, I need to make a role that they could go into, oh, this person
likes to go conferences. All right. So, that could be another thing that they level up eventually. And I’m wondering
how do you see how do you approach the problem of like aligning the person with
the business? Is that part of the monthly oneto ones? Is that the CEO’s job? Is that someone else’s job? because I find that one of the hardest things to
do. Yeah. I think I think ultimately this is how you address the long-term strategy and direction of the business and
ensuring that everyone is buying into like that big outcome that we want to do. And again, that could be XY Z
things, you know, it could be transcending your current station. It could be, you know, again becoming a
bigger name in in this other other genres. It could be a certain amount of revenue. It could be launching a new
game. All of these things. You need to have one big thing that everyone can get
behind, right? So setting that goal is is important. But do you have that goal or is that is that
I mean we we have that goal. We have like in general, you know, we’ve reset the expectations on what does good look
like in the current catalog of games and we have like a five-point plan. It’s like re reorganized the economics and
the balancing of the games. So that in turn will allow us to improve the monetization which increasing the LTV is
very important that will allow us to do higher volumes of user acquisition because it will right because the LTV
versus CAC calculation unit economics of games is improved and once we’ve scaled
UA that improves our DAO and our DAO means that you know more people are playing our games more people are
enjoying it but ultimately also means that DAO times LTV equals total profit
so or total revenue and then subsequent profit after user acquisition costs. So that that’s the the basic firepoint plan
for our back catalog. But equally what that will allow us to do is if we can like maximize what we already have, then
we can put some of that money to one side and then start talking about new projects. And that’s what everyone
really wants to do in games, right? Like everyone in our company and team wants to work on mad skills for. But before we
get to that point, we need to maximize what we’ve got to squeeze the lemon. And then once we’ve done that, we know we
can wholeheartedly move on knowing that the back catalog is very stable and it’s generating a good amount of money. And
that stability gives us the ability to be more creative and and build new things without worrying if we’re going
to overspend and, you know, go from being profitable to being unprofitable and from financial health and all of
that stuff. So the short-term goal doing that fivepoint plan is extremely important because it will unlock the
ability to do bigger more creative things which is what everyone wants to do. Nice. So I like that you’ve tied
everyone’s goal which is work on MadMax. Sorry Mad Mad Skills Motocross 4. So Mad
Skills motocross 4 is the big goal, but you linked making the one, two, three,
make more money because that will give us resources to do the everything that is said. But so you’ve not said, hey, to
make more money in the business, let’s do this first. You’ve actually connected it to well to actually do this, we need
the resources. So I like that the you you made it so the thing that might be
less desirable is actually desirable because it gets us to the desirable state later. Yeah, exactly. And so
everyone knows now like yeah look if we work hard on maximizing what we have then we could be more adventurous later
with more confidence that the businesses are in a good position and equally that will allow us to grow and hiring more
people and that gives opportunity to individuals to step up. Yeah. Yeah. Because without that it’s
not possible. So like it’s almost like do you want what you say you want? Yes.
Then this needs to happen and then here’s the evidence. It’s not like a, hey, we’re doing this now, otherwise see
you later. We’ll find someone else that does. It’s much more like you’re saying it without saying it. It’s like, well,
if you want what you want, like we need to do this. Exactly, dude. Look, if if again, if we want to grow and so people But look,
some some people um don’t see fulfillment through going to a to a
manager role, Harry. Right. Not everyone wants to be, you know, a manager. like one of my good friends, you know, who’s
ex Luna. I remember when we got um after we got acquired, you know, he was a director in in Iron Source, sorry,
director in Unity. And and Unity were like, hey, like for you to step up to the next level, you need to manage 20
people. And he was like, but I don’t want to manage 20 people. I just want to do what I’m doing. Like I want to focus
on product. Like why is it that you know industry and society says that for me to
progress in my career it means that I have to manage people rather than doing a really good job and a really smart job
very well. And there is something in that right like it shouldn’t be that way in to to many respects because a lot of
the time what you’re then doing is taking maybe the smartest person in the room and then getting them to spend all
of their time supporting other people, right? rather than actually tackling the problem that only they can deal with.
It’s very silly to me like I am very lucky like most of my jobs were effectively sales jobs and the numbers
are public so I can it’s almost like a leaderboard like oh that person’s bringing that much business he’s also
bringing in the business and delivering for it and he’s like I’ve got a clear profit and loss we know how much they’re bringing the company happy days and I’m
trying to bring that to every single row in my company even the person who’s doing my podcast I’ve told him like look
if the podcast hits 3,000 subscribers and we get a th000 views per podcast we
can then sponsor the podcast for effectively 10 grand a month which gives me a lot more money to pay you and then
you can get a rev shirt. So this is historically a role where I could say oh
you need to manage the editors and then you get a promotion. I was like how boring is that? So I’m trying to make and it’s hard because I need to do math
basically and it’s like okay how do we make every role aligned with if you do better for the business you get more
compensation. So, I’m going the very crude way maybe of just doing like a rev share and bonus structure for every
single role. Maybe this will bite me in the ass, but I feel like what you said is I saw that a lot where it’s like the
only way to get a promotion objectively speaking, you just get a higher salary and more bonuses if you manage more
people and it’s just title based. I’m like, well, just like you said, you just weird alignment issues. Like, why don’t we just pay someone if they’re doing 10x
the work, maybe don’t pay them 10 times more, but definitely pay them a little more, call it principal or what have you. I don’t know.
Yeah, but look at the end of the day if you want someone doing the best job possible, you know, there’s uh I have
this uh thing which called the happiness index. It’s like a triangle, right? And it’s essentially, you know, what are the
things that make people happy in in their life and one of them is like or in
their job. One of them is the amount of money they earn, right? That’s one corner of the triangle. The second one
is the work they do. Do they like it or not? And the third part is the people they work with, right? And if like this
happiness index triangle, if you need to make sure, right, that at least two of
those things are good or positive because if two of them are bad, the
triangle flips over and that’s when you get attrition, right? Yeah. They’re already thinking of the next steps and all that jazz.
Exactly. But if you can do this three-point triangle and you can make sure that people are well compensated
that they’ve got they’re passionate about what they do and the work is interesting and fun and they work with a
good team of people and and look sometimes you have to be ruthless and you have to rip you know the the bad
route out right but that’s the nature of leadership so so like I said if you can
do that if you can balance that those three things normally most people are generally happy to to work for a company
continue to work hard uh and and like I said, you need people motivated and happy if you want to get the best out of
them, right? And overall, that’s the best thing for the business. Yeah. And for them as well. Perfect. I
want to move more tactically now into like the mobile publishing story. So, you name dropped Luma and Iron Source
and I was doing some checking and like please correct me if I’m wrong, but you
managed nearly $2 billion in use acquisition at those companies. Yep. That’s a big number.
Yeah. I think a year. A a year. Okay. So that’s probably more than a lot of people will see in life.
Are you from my understanding from a UA perspective you’re deciding where they put their money? Is that also I also
read that you did a one of the first playable ad creatives that like did well. Is that right? Yeah. Very true. Yeah. all of this. This
is how I got my opportunity at Luna because I was uh like Iron Source probably in what year would it have been
like 2017 2018. You know, the playable ad wasn’t uh an an idea yet. It wasn’t
an ad unit. Like the everything was either static banners or it was videos.
There wasn’t any way to interact with the playable. And then you know someone had a really good idea about you know uh
back in the day you would always get like a demo disc right for like PlayStation magazine new and and it was
that it was that concept reapplied Harry to a north to a new environment. And it was okay. If I give someone a demo of
the game and give them the ability to play it for a certain small window of time, will they have a li higher
likelihood of downloading that game and whatever else? And the hypothesis ended up being proven true. And whilst Iron
were not the first company to come up with this idea, there was one or two people before that. They were one of the
first companies that doubled down on it and found success. And I remember look there was a case
with uh you know machine zone which now was is no longer you know part of us. It was acquired by apploving and stuff like
that but you know I think the year was probably like 2018 2019 and we spent
hundreds of thousands of dollars and did hundreds of variations of playable ads um and and they failed. Like it took
like probably like 200 variations but once we got to 200 variations that ad was making like hundreds of thousands a
day, right? So the investment was well worth it up to that point. But um but yeah, so I was part of that initial team
doing that sort of stuff. And then that that opened the door for Luna Labs, which was the first sort of big
successful playable uh ad development company or technology. Right before that, everyone was coding in HTML 5 um
or you know and and what we did is we built a technology that allowed you to take what you already had in Unity,
convert the code into, you know, a different code base that allows you to run these these as ads. And uh yeah,
look, we ended up selling that for for a huge amount of money to Iron Source and then Iron Source was acquired by Unity
and the rest is history. But all of it started from that one little playable ad
that we did in 2017 2018. Man, so what’s happened over the last eight years? Uh um tell me how much I
can dig here. But like if someone’s listening to this podcast, like I need to know the secrets of playable ads, like how do they work, how do they work?
Like you mentioned in one of your articles, I think it was more dictim article that you wouldn’t call yourself
a veteran or an expert, but you’re always learning. I’m wondering like right now like what’s the scene like
when it comes to user acquisition? Is there a big mistake you seeing people make? I think look like that comment I think
is true. I think anyone who calls themsself a guru or you know expert or
something like that. I’m I’m not too sure I I believe that. I think that with our industry is ever evolving, ever
changing. Like if you take your finger off the pulse for a year or two years,
things move along so quickly and quickly you can become know you were an expert but now you’re not because you didn’t
keep up with it. And for me I read and research every day, right? Every day.
Every day. Every day. Every day. You’re not you’re not tapping. That’s true. So how how does it actually look like? Is that um articles? Is that
Yeah. Yeah. So, so it’s it’s pretty much it’s like, you know, there’s a few
I can’t I’ve got some industry books by the side of me, but I don’t want to bother like getting them all out, but like I read industry books. I spend a
lot of time reading very well put together LinkedIn posts from smart people that I follow. There’s obviously
blogs that I do. And then there’s websites, you know, like Games Forum, Pocket Gamer, all of these things. and
and every day I’m just trying to learn a little bit more, right? Like if you learn something new every day,
you you’re on to something good in life, right? And I think you should always remain diligent and remained a student.
I’ve always said that. Um but yeah, like I said, obviously from a UA perspective, we’ve we’ve gone through an interesting
time, Harry, over the last couple of years. It’s you know 2021 we saw the
highest sort of levels of user acquisition because the hyper casual movement right and it was we people were
acquiring tens or hundreds of millions of users very very cheaply you know a CPI could be 30 cents 40 cents um and
the idea very simply was to acquire someone very cheaply and then very
quickly make that money back make a make a profit um but look you know a profit
on 30 cents is only 40 cents, right? And that’s 10 cents per user. But when you’re talking about 10 cents per user
over hundreds of millions, it starts to mount up, right? And the industry was
very focused on acquiring as many people as possible cheaply as possible. Um
there’s a metric called IPM installs per thousand impressions and it’s like you know maximizing IPM
was was the was the goal of um many people. It was like okay on average you
know before this sort of um sort of step happened in the indry like getting a 10
IPM was outstanding and by the end so that’s $10 per thousand ad impressions. No. So 10 people downloaded
the game from a thousand impressions, right? Okay. So that’s like a 10. What is that?
10%. No, that’s a 1% conversion rate, right? Yeah. So what you wanted is 1% conversion from your impressions and
then it was like people were getting 20, 30, and 40, and some people got to like 50, right? And if you’re talking, just
to confirm, isn’t that a bit crazy? So 50% of people who saw an ad in five, sorry. Yeah, but still it’s like five
times more than usual. Yeah. Yeah. Exactly. And and and dude, if you think about it, like if we look at some of the
basic calculations, so you’ve got CPI, which is cost per install, times IPM,
which is again installs per thousand impressions, equals eCPM, right? Which is the amount of money you are paying
for a,000 impressions. So what that means is if your IPM goes up, right,
that means that your CPI comes down as long as your eCPM stays flat. So, what
that meant is everyone was trying to maximize IPM because that means they didn’t need to spend any more money, but
they were getting many more users for the same amount of money. Right? So, like I said, if if I said if you said or
I said to you, right, um, give me $1,000 and I’ll give you 10 users or 50 users,
what would you want? I’ll probably take the 50 users, please. Exactly. Exactly. Right. It’s it’s a
no-brainer. And the whole industry was was sucked up into this and it was all about creating like highly marketable
viral ads, you know. But then there was there was I mean there was some some really sort of uh some bad ads came out
of this like the whole fake ads thing you know where game play did not mimic the uh the game itself and and what you
then found was people were optimizing so much towards IPM that they weren’t looking at the LTV and the rorowass
because it was like if I can get say my game normally had a CPI of $5 but I got
the CPI down to a dollar everyone was like wow this is amazing but what they a lot of people weren’t then checking was
like was the the users were they converting and staying around and were
they driving the quality in the LTV? Because look, if I could if again question for you, would you prefer to
pay for a user like pay $5 for a user and earn 10 or would you rather pay a dollar for a user and and make no money?
Well, that would depend. If I’m planning to sell my business based on how pretty my balance sheet looks like, I might do
the thing that makes it look like it’s a growing business. Yeah, exactly. So, you you would pick the option of buying someone for five
and earning 10, right? Because that’s the logical thing. Well, that’s the thing, John. I want to point I feel like some people wouldn’t
because it would look like it’s a faster growing business because number go up in users with fixed monetization later then
they try to get acquired. I’ve heard a couple of conversations like that and that’s where I feel like we’ve got all these weird situations like mobile
gaming aren’t making money like okay wait the revenue is stupid isn’t it just because you’re trying to make the
balance sheet look pretty to then get acquired because then that’s you’re playing a different game. Yeah. Look, look man, it depends on like the also
the the investment landscape has changed dramatically over the last couple years. Look, a few years ago you would get
multiples of revenue. Now you’re getting multiples of the beat which essentially is like you know net profit, you know,
with a few other things, you know, taken in. Yeah. So there we go. So now that but so what I’m trying to say is like
objectively a few years ago if you’re trying to get multiples of revenue then you might as well do the thing that will give you more revenue despite it being
less gross profit. But now if it’s being measured gross profit, hopefully we’re going to get some realignment and a bit
more sensible decision- making. Yeah. Look, I mean, I remember when Zingga acquired Rolik, they acquired
Raleigh because Rolik had hundreds of millions of users. And it was before sort of at came and the data landscape
changed and Zinga were like, we want to get as many people. We didn’t care about the money. We wanted as many people in
our ecosystem as possible because then we can cross-promote, right? we can move
a user from a Roletic game which had like a dollar CPI uh sorry a dollar LTV to, you know, a Zinga game that maybe
had a $5 LTV, right? And we could like funnel people around and it looked much
healthier based on their goals at that point. Did that work? I mean, yeah. I think if you look at if
you look at Rolic as part of the Zingga portfolio now and it was just part of the Take 2 portfolio, I mean a couple of
Rolick’s G new games, the hybrid casual games are doing like 100 million a year. So I think and also their their high
volume. So that from a Dow perspective I I can’t remember the actual stats but I
think it was like a year or two ago where Rolic made up something like 70% of the DAO of Zingga. So like that
acquisition powered their user base dramatically and now the quality of the Rollic Games is starting to bring in the
revenue side of stuff. So yeah it took a long time. That’s what I’m thinking is like they had users,
they probably had revenue, but like the gross profit, the IBITA, it took a few years if not more. I’m not sure. Um, to
actually get like a decent investment return is one what I’ve understood. For sure. I I would say that only now
that acquisition has probably been recouped because of the new games and the strategic uh shift into hybrid
casual, which is much more sort of like revenue generating and profitable than than hyper. But all in all, dude, it’s
you you’ve got a point in terms of like you have to look at the market. You have to look what the market wants. You need
to look at, you know, again, where the liquidity is. You need to look at what what people like the acquirers want. If
the acquirers want huge amounts of people or they want profit, then you have to tailor your strategy depending.
Um, and that depends on if you are planning an exit or you’re just happy,
you know, ticking along. Cash flow business. Yeah. Cash flow business, right? what you know like too many people these days
do what they do is very simply is they they raise money they dilute they end up giving away huge percentage of the
ownership um and eventually because the business doesn’t grow and the valuation
dips because they haven’t achieved what they expected they end up making like hardly no money right and there’s
there’s a few examples of companies out there that have sold for hundreds of millions and the founders have got basically nothing
I I spoke with a fractional CFO and he works with mobile gaming companies and
he said like the playbook a few years ago let’s say like 10 to 5 to 10 years
ago was hopefully I won’t butcher it was like basically get a crazy good team together raise a bit of money acquire a
bunch of users use those users to make a bit more money acquire a lot more users and then try to get acquired and then
get more users and then the acquisition was like the payday but like none of these steps we were thinking about
profit And I was like, how does like that means the ones that like die is like zero where right now it’s more like
how’s the cash flow? Are we returning on ad spend like exactly the it’s like laser focused on on everything that
builds up to a beta and a beta is again is just basically profit the company has. Um whereas before you’re right it
was all revenue and all of that stuff has kind of changed which but it’s it’s much healthier having an eye on this
rather than just growing as big as possible. It’s like a bubble, right? It’s just it’s literally a b I think
Yeah, I don’t want to derail the conversation, but like a lot of this AI stuff from my understanding they’re
putting all that money or we’re talking Microsoft, Twitter, cuz eventually the
first person who cracks it will make stupid amount of money. But like objectively right now, they’re burning money, but they know if they get it
right, it’s crazy good. So, I think it’s like one of those things where before it was like, well, let’s just get a bunch of users because eventually we’ll
probably figure out how to monetize them and we’ll be making crazy amount of money, but a lot of it’s just like just raise money and then later later later.
Yeah. And and look, people should be happy with building uh you know, a sustainable business where they can take
dividends every year. Like if someone if someone said to you, hey, like you know, you can have this business for 10 years
and every year you’re going to get a good salary and you also you can take out like a million a year, right? And
that just you just live a good life, man. But like too many people get sort of blindsided or you know it’s like
moths to a flame but with an exit. Like it’s and the industry especially with
VCs and raising like it’s such a big thing. If you have an exit next to your name, the likelihood of you getting more
funding goes up tremendously. Yeah. It’s it’s Yeah. It’s like having X. You have a stamp of approval of some
sort, right? So people were, you’re saying, chasing the exit despite the fact that that might not just be
beneficial to their actual personal goals or what have you. Yeah, exactly. I think you need to be just be a realist to what you want to do
and why. And uh don’t just just, you know, go for the exit if it doesn’t
align with what you want, right? if you if you want to work, you know, like again, the founder of of Torilla has
been working at the company for 17 years like and he’s happy, you know, he’s happy with the business he’s built, you
know, he’s made good money over the years and and stuff like that. Um, and that’s what he wanted. But again, I
think especially with younger people, like the industry kind of says the way that you will get acknowledgement and
and the big accolade is to build something and sell something and then that’s that’s it, you know, whereas
that’s not the right thing for everyone, you know? Some people just want to have purpose, work in a company that they
love. And again, like you you that’s what you can do. And not every company needs to be a unicorn, right? You could
be a company that makes 10 million, 20 million, 100 million a year. There’s nothing wrong with that, right? Isn’t it crazy to say that there’s
nothing wrong with making 100 million a year? Like, someone needs to hear that, right?
So, what do you want, John? Oh, dude, look, from from my perspective, I’m just I’m just happy
being me. Like, I I’m in an industry I love. My goal in life over the last 15
years was to become CEO of a game studio. It’s it’s literally what I’ve dreamed of. I every day love what I do.
And you know I’m also fortunate that I’ve had some success and I have had an exit and I have got money behind me. Um
and that has changed you know my options in life and it has helped me upgrade my
lifestyle and give my kids a better life which you know my purpose for living is my family right like family first in
every in every description. You know I want to be the best dad I can be. I want the best husband I can be. I want to give my family the best life they can
have. Um but equally this this has allowed me to widen my experience by
investing in other companies right and I’ve also off the back of that got a number of advisory gigs and I you know I
get to work with not only being the leader of my own company in Torilla but I get to support help mentor some of the
smartest founders in the industry um and and ultimately if those companies are then successful uccessful. I also have
other, you know, ways to to make to make money and uh and so I feel like I’m the
luckiest person in the space, Harry. You know, I get to do I’m literally doing every day what I love, you know, I’ve
I’ve been successful to a degree and and yeah, I get to work with really cool
people. My whole thing right now and and the next x amount of years in my life, I want to work with cool people on cool
That’s all I want to do. Yeah. And you can do that because you’ve put in the work because
like I like what you said like you kind of you’re not beholden now to one thing.
You’re beholden to what John Wright one wants because you’ve got let’s say you
know some cash behind you. Also if something doesn’t work out it’s okay.
It’s not going to give you anxiety necessarily because you’ve got multiple things going on which I think in turn
because you’re less stressed will probably make decision- making a lot better. You can probably sleep at night. You’re not thinking, “Oh my god, worries
me. I can’t fix this thing cuz you’ve got all these things going.” So, no. Um, love it.
I want to ask you in terms of the
mobile gaming. So, what separates like a good game with a
game that’s like worth scaling? So, like a mobile game that is quote unquote good, enjoyable, good users, but then
what’s one that is actually scalable? We should put money in it. Yeah. I mean look with with games the
the first thing and foremost is and and believe it or not people forget this right because gaming has been so mobile
gaming has has been so sort of focused on on like metrics and stuff over the
last couple of years and and maximizing stuff. People forget that the first and most basic thing about games is they
need to be fun. Okay. And so like developing a fun game
what does that mean? So initially it means developing a core loop which
engages with people and how do you measure engagement or like the amount
that or people that find it fun that comes from retention right so the the basic way of looking at it is if you
build something and people come back time and time again that they obviously enjoy it right and they want to play it
and they want to engage in it and it’s fun. So again you can you can look at
very different games and different genres over the market but you know there is different levels like if you
look at you know some of the let’s say like match free right we’ll use like
king as the gold standard example but you know king for a long time you know
we’re making match free games and they were doing it very successfully and candy crush soda and saga and all these
other games they’ve made billions of dollars right billions like multiple games in the franchise. Idiots. And then
you had, you know, Dream Games come along from Turkey and then create Royal Match. And that kind of started
competing against against King. And in my opinion, what Royal Match did really
well is they they innovated on the initial concept of what, you know, King built and they made it more fun. They
developed the game a bit further. It wasn’t just about the core loop, but it was the meta progression, it was the
events, it was the live ops. They built out community. They started
doing really crazy marketing campaigns with people like LeBron James. Like they really elevated the standard. Like they
took something that was great or good already and then they made it great. And the same thing could be said with things
like Monopoly Go Harry. Like Monopoly Go essentially is coin master which has been reskinned and put on a board with
an IP that is recognizable but they’ve taken good and made it great by giving it more depth, more relatability and
just overall more content which is also very important. This is where like events and live ops and integrations all
of this stuff comes to be. So, so yeah, I think you know to sum up basically you
you you have to make sure that is fun and the fun will allow you to build retention. Strong retention allows
strong monetization right because if more people are coming back more often then you’ve got more opportunities to
you know sell them stuff which is inapp purchases or you’ve got you know more time in front of them to show ads. But
all of it comes back down to is it fun and do people like playing it?
Is that step one when you’re making a game? Retention. So a lot of the time if we look at the the standard sort of like publishing
road map, shall we say? So you normally have a couple of milestones. You have MVP, minimal viable product. You know,
this essentially is a game that has probably one to two hours of content.
It’s again very probably core loop focused x number of levels or x number
of gameplay but probably doesn’t have like the meta and the progression and the live ops because you know you have
to start off small at the beginning. You might as well validate that before starting doing a whole bunch of metagame
stuff because that’s expensive. Exactly dude. Exactly. And that’s the thing. So what you know a lot of the time what you’re doing is you’re
building these MVPs which are effectively prototypes. You’re then integrating the Facebook SDK. you’re
then running some uh marketing through through Neta and what you’re trying to
establish very simply is like what is the level of engagement with this because the other thing is if it’s uh a
great game uh and the metrics are good but the amount of people that want to
play it is very small like you know having 50% day one retention but only 100 people want to play it doesn’t
matter right it needs to be scalable and and so like again What the meta testing
stage allows you to test a few things. It allows you to have a cohort of users come through so you can monitor things
like day one retention. And again, most uh most companies if you’re not making at least day one 30 to 35% the game
would be instantly killed, right? Because is that a good thing? Well, the the idea is that you need to have
winning concepts because I’ve never seen like it’s this
traditional like turd polishing analogy, right? It’s like it’s really hard really
really hard to take something from 30% to 45%. Right? That could take years of
work and years of work equals so like again simple math if we can take
something and it takes 6 months right and it’s say 100k a month that means that the production cost of the business
of of the game is 600k but if that takes 12 months that’s 1.2 2 million and some
businesses don’t have that dude. Right? So you what you need to do is find a an in great foundation and starting layer.
So if you’re not getting say 35% day one, in my opinion, it’s probably best
to continue to iterate and find new prototypes and find something that will
break that barrier because anything beneath it will take a lot of time and time equals money and money you might
not have, right? make uh it’s all game especially mobile games everything is is
about you know cash flow and and profitability and revenue and you know if you don’t have cash flow you don’t have profitability then you have to
raise money raising money right now is very difficult and very expensive so you don’t really want to do that so you know
you got to be much more realistic with the shots you take because you won’t otherwise you’ll run out of money
yeah you only have a certain amount of shots right exactly that and and again you the amount of shots you’ve got is depending
on the cash you have and uh so yeah look for me making sure that day one uh you
know day one retention is above 35% is very important. Making sure that the session length is good like 20 to 30
minutes. What that means is either someone’s played it for 30 minutes in one sitting or they’ve played it 5
minutes in six sittings you know but either way we want to make sure that people are playing the game unless it’s
sticky. And then the final point is around the CPI like how much is this going to cost? Because again, if you
have, you know, day one 40% retention, but the CPI is $20,
it it’s not going to be feasible, right? What do you think about people who say they should do that before? Right. I’ve
been seeing more and more people saying, “Let’s find out what the CPI is and then build the game for that ad.”
Yeah. Look, some some people do it like some people um before they have like an established MVP, some people will make
much smaller prototypes. So, what I mean by this is they’ll have just a scene in Unity with a very simple
like a playable ad. Yeah, you could. I mean, you a lot of some people used to use playable ads for for prototyping and getting some
engagement and understand like that, but a lot of the time people just would run videos of of initial gameplay and core
loop on Facebook and instead of having a game to test retention, all they’re doing is seeing how low the CPC is. So,
instead of firing them to an app, you’re firing them to a to a web page saying like coming soon, wait list. Yeah.
Yeah. And you’re just monitoring. Isn’t it objectively a better thing to do? Because if you’re saying we’re going
to build a gameplay loop, check if it’s good, and then build the ad. But then what if the ad you never find a way to
do it? So why not just do the ad first? So the the thing is like just because it’s marketable doesn’t mean it’s going to have it be good quality. And the
retention is just basically so vital. Like the the C CPI CPI could be
optimized down, right? Like you you people spend, you know, uh millions a
year trying to beat the hero creatives. Why? And hero creative very simply is
the number one creative for your game in that chosen network, country, and OS, right?
That’s all findable, right? I found that really crazy. Like you can just go and see, okay, what’s the best ad right now that is making money?
Go Tower, go to Facebook, Meta Adi, go to App Magic, any of these companies. Like you can go and you will find the
best performing ads. But it doesn’t mean you can’t just like rip it and be like I’m gonna make this exact ad because it might not match your audience.
I’ve seen that though in that second and and don’t get me wrong it’s a viable strategy for a lot of people and uh you
know this is how innovation happens is like someone does something different and then someone looks at it uh either
copies it or does a plus one where they make an uh alteration etc. But but
ultimately, yeah, you’re still going back to the retention is the the the most uh the biggest validator of if the
game is going to be successful. And the thing that’s changed over the last couple of years is the day one retention was like king originally, but now
because CPIs have gone up and the cost of acquiring users has gone up, it’s like now it’s like day seven and day 30
is much more impactful than just day one. So what’s what’s happening is a lot of publishers are saying to to
developers, “Oh, look, your day one’s great, but it means nothing.” Like now you have to show me day seven. And the
issue with that is that’s a lot of content. That’s a lot of content. Exactly. The developer has to go back and spend
months building out enough content to get to day seven. Um, and some of the publishers won’t back that. They won’t
cover the burn, right? They will just say, “You go away, spend six months.” And again, that could be 50K a month.
That could be 300 grand, right? which the studio doesn’t have and they’re they’re unable to raise that money because VCs are not investing in these
sort of earlier stage projects now. So if they haven’t had previous success and have money from angels or something like
that, it becomes even more uh difficult to to got to boot scrap, right? You just
pretty much got to boot scrap make a little bit of money then I don’t know if you know about maybe this is a tangent but like there’s companies out that can
lend you money if you’re already making money and you don’t have to kind of raise it. Yeah, there there’s some great
companies out there like PVX that do like UA lending, but the problem is that means that means you have to have a
previous success. If you’re a new studio and this is your first game, you can’t you can’t rely on that, right? Got it. So, what can a new Let’s talk to
those new studios if you don’t mind. Like you’re a new studio, you like mobile gaming, you want to make a mobile game, and like you said, they now need
day seven retention. Should they just give up? Is it a matter of try a
different strategy? Cuz from what you’re I’m hearing if the standard is a 50k a month team and you have to do that for 6
months to get something that could do well or people don’t have 300k but like if you’re a new studio what can you do?
Yeah look a lot of people now are focusing more uh more teens in Eastern Europe and Southeast Asia where the
production cost of studios are cheaper. This is you know one of the big reasons Turkey exploded in the last 5 to 10
years was because of that the quality versus cost. Afric games was was like
you know was amazing like you had great people for a low price. Um so that’s why it’s become much harder like if you look
at like Finland and the UK and America it’s much more difficult for for new
studios to exist and launch in these in these countries because of the expense. Do you think it’s only about the
expense? It’s maybe it’s not like totally about the expense. There’s also things like, you know, government grants and uh
trying to get the the countries themselves to invest into gaming and help bootstrap companies and and you
know, there’s a few things going on at the moment. The UK just launched a 30 million
30 million pound gaming fund. And and you think that’s going to work? Do you think that’s I don’t I haven’t looked into it enough to see, but like what’s
your first impression of that? Yeah, look, I you know, I’m very fortunate to know Nick Button Brown, who’s probably the number one angel
investor in games in the UK pretty well. We’re part of the same same angel group and invest in businesses together and
Nick’s been spearheading this and uh I think it’s an amazing thing for us because other countries have similar
things and we haven’t had that and and equally the UK um had this for music and
and and film but they didn’t have it for games right so so now you know what this basically means Harry is there’s going
to be more accessible cash at earlier stages to get people to that prototype oh wow so they could invest in a situ
situation where I get a day one prototype. I have numbers and there will be someone somewhere where I should pitch to to get the money for a day
seven. Yeah. Yeah. I mean depends on the cost and stuff like that like you know the the amount of money that these uh the
people are going to invest I think is is more like 100 to 200k or something like that but that could be enough like to
get you from one like depending on the size of your team and all of that stuff. But you need to be inventive. Like I
wrote an article for games forum a while back about like how to get investment in today’s market when VCs are less likely.
And you know government standards angels um even like research grants from uni
universities like one of my companies raised 450k from a Norwegian uh you know
education institute to to do some psy psychology stuff to do with the games. And um it’s like you have to be
inventive dude like to find that money. if you haven’t got it right, if you if if you’ve had a previous success and you
can invest 250k of your own money because you believe in it, then you’re golden. Um, but equally, the people that
have been successful before are more likely to get VC money, right? Which is where the problem comes like
Yeah. So, from what I’m hearing is to be the Yeah. People with money tend to make more money. But to get that first step,
if you’re inventive like we were in um kind of our careers, like I think we touched it earlier in the podcast, like
there is a way and it doesn’t involve usually millions of pounds or it’s more about the network or bootstrapping it to
a certain point to get recognition whether it’s a grant or what have you. Yes, exactly did. Exactly. I say I think
you just got to be you’ve got to have you know some tenacity. You need to understand that, you know, there’s more
than one way to skin a cat when it comes to money and investment. Don’t just put all of your time and this is the other
thing I speak to a lot of founders about like again the industry standard or what people think is the industry standard is
you know I build a a prototype get to an MVP get some money any metrics and I go to a VC and the VC will give me money
and then they spend six months instead of doubling down on the product they get all encompassed by raising money and
then they don’t end up building the best product they could have right and that in turn means that the likelihood of
them getting money from the VCs is also less because Again, raising is very very difficult. So, you’ve just got to be a
bit of a realist, understand what you want you want to try and achieve. If you can, again, if you if you needed 50k or
100k to finish something, then maybe again going to some angels and and getting, you know, going to some family
members and getting them to back you is much more realistic and quicker than
spending six months to, you know, pitching to 10 VCs and then getting no money in the end, right? It’s because
the game isn’t in the state to be for them to be able to tick their boxes. For sure. And I think I had um one of
the earlier podcasts a a few weeks ago that came out which was with Bobby Bobby from Kando Factory and
yeah that podcast did really well and it touched on this point like some of these VCs won’t have the time or the logistics
to give you proper feedback and you just kind of fishing in the dark and you’re
not getting any traction when you could have a conversation with John, Bobby, Harry and I could maybe point you in the
right direction and then find out like ah this is their investment thesis right now. That means I need to change everything rather than just go knocking
on doors, finally get your nose, you’re like, I’ve not done anything. You you’ve you’ve touched on a very very
important point there, Harry, which many people don’t speak about. And I actually spoke I mentioned this to you when we
were on stage in in Manchester a couple months ago, but like understanding the VC or the publisher thesis is highly
important because the nature of VCs and publishers is to never turn away an opportunity like or or they try and you
know try and keep things as open as possible even if it’s not the right time for them. So what that means is you
might think as as the developer that you’re much more likely to get some money from either the publisher or the
VC, but actually the game that you have does not match their thesis. So, you
know, these companies are looking to invest in games with AI or they’re looking to invest in puzzle games. And
you’ve got a, you know, you’ve got an FPS and they don’t know anything about FPS’s, right? And that means that their
their user acquisition team, their monetization team, their product team, their development team, their production
team don’t know the style of games that you have. So, they can’t add like the same level of value if it was something
that did match their thesis. So, like it’s so important for developers to ask that question and get an early answer
and and understand if your game matches what they’re looking for. Um, because there’s always from a VC perspective,
you have you have LPs, right? And LPs are essentially the people that put in big chunks of money.
And the LPs are the ones that kind of sign off on what that thesis is, right? So, the the VC will come to them and
say, “Okay, our thesis is that we want to invest in AI.” And then these LP votes, great. Okay, that matches what we
want. here’s a couple of million and then the VC can’t deploy that cash to anything but what that fees
yeah it’s a check box even if objectively it was a good opportunity it’s like well sorry the money wants
what it wants and I think the world is smaller than people think like there might be one VC that fits your thesis
and if they say no then you can’t just hope for the best it’s just logistically nothing’s going to change
and look you also have something called investment committee an IC with a VC right so every deal before it gets
finalized has to go to the investment committee. And the investment committee, their job is to make sure that this
stuff matches what the LPs want. So even if the guy you’re dealing with is saying all of the best stuff that you can ever
hear, doesn’t mean that it’s going to go the distance. So understanding the thesis is highly highly important. Can’t
stress it enough. Just want to close off here. Like you do, well, at least you did before joining Torilla. Like we said
before the podcast, like this is your first podcast in a while, but like you post a lot on LinkedIn, you share a lot, you go to a lot of conferences, you
speak a lot. Like what’s that motivation there? Especially now, like you probably don’t have the time to be doing this objectively speaking, but like why do
you still invest time in posting on LinkedIn and doing podcasts? Yeah, honestly, man, I just want to give back. Like gaming’s been good for me.
You know, gaming changed my life. You know, I’ve I’ve been more successful, made more money doing this than anything
I could have ever done. And you know, I’m at that point in my career and my
life where I want to try and help people and I look back on my journey and again
if I think to myself if someone if I would have asked for help and if uh if if there was someone else out there who
could help me in that early stage to help direct me and give me you know some some direction and stuff then maybe I
would have been in games earlier. So for me it’s like again it’s just you know paying forward everything that all the
good that has happened for me in this industry equally I have had mentors I have had good people you know good
managers good leadership that have helped me out over the last 15 years so I get a lot out of you know you know
that helping the industry in that way but equally on a maybe a selfish thing you know what’s good for gaming is
what’s good for me right a higher tide rises all ships and so if I can help, you know, educate people, help studios
become more successful, more games launch, that increases again, you know, the uh, you know, the the revenue in the
games industry overall and the Kagar, you know, year on year, then that that
again, it just fulfills me. It makes me happy and and overall it helps me directionally in some way.
Yeah. No, I really resonate with that. I learned that lesson by accident very early that it is selfish to be selfless.
So, um I don’t know how much I’ve told you about this, but like I used to make my money professionally gambling. That’s
how I made money. Probably before. Yeah. Yeah. Yeah. I used to rinse the UK bookies. And the reason I made loads of money was
part of the group I was in was like a Facebook group. I made a Discord and I was like all the people who are good is
like, “Hey, I’m making a group with everyone and I’m I’m going to be sharing everything that I’m learning and then some people will share back.” But it was
quite funny where it was actually a zero sum game at some point because if a lot of people knew of a hack, the bookie
would patch it and would make less money. But in my head, I’m like, I’m just going to tell everything in the
hope that people will tell me stuff which will make me more money. And I definitely lost some of the kind of
edges over after a few months, but I literally 10 20xed from the little tip that someone told me about this or how
to scale this thing or by the way this whole way of making money exists. And
yeah, I feel the same with like with this podcast, I’ll just just give everything because you never know who’s
listening or you never know who’s going to help. And I yeah, just every single time I do anything, I think I’m very
similar to you. like I will give the time to help. And it it was funny. Um I
did an exercise recently. I have a business coach and he says right from touch point to sign cash collected how I
signed all my clients. Half of them were some very weird roundabout way from me
just giving a good conversation to someone who then recommended to someone in a taxi who then got into here. And I
was like if I never did all these exercises which objectively didn’t make money or took a lot of time like half of my business wouldn’t exist. And I was
like, “Ah, until you do the exercise, sometimes it’s hard to realize like how much comes back.” And it feels good. Yeah, for sure, dude. Like, I think we
as as people, we’re we’re socialable creatures, you know, we’re tribal, you know, we we like being around people. We
like help people. But, you know, from a basic standpoint, not everyone. Some people are but most people, you
know, want to go through life and be happy and help people. And I think that’s yeah, that’s the way I want to just, you know, spend spend my life, you
know. Like I said, I want to I want to work on cool stuff with cool people, you know. So, I’m I’m really happy, you
know, with where Turboriller is. You know, we have got a new season coming out in in a week, which will be great.
So, that’s that new content drop. And, you know, my family life is amazing. I just adopted my two sons last
week, so I’m very And yeah, all my all my other stuff and all the other time I spend with founders
and stuff like that, I love doing it. So I think yeah if you if you do what you’re passionate about if you do what
you love and you you generally have a good intent then this is the way to go through life basically.
I love it. Lovely. Closing now. Um I want to ask you based on this conversation we had is there something
that we haven’t said? Is there maybe something like underhyped in mobile games right now? Is there anything you would add? No, I would say like maybe
not underhyped, but I think you know I did a post about this on LinkedIn I think yesterday and it got a lot of traction but you know there’s there’s a
world of people out there who are trying to pitch investment to me at the moment personally that are looking for um
basically vibe coding games and you know there is some amazing tools out there
you know clawed and stuff like this which will allow you to build um an early stage prototype or a product but I
don’t you know me personally right now I think and there’s a lot of people again ra trying to raise money trying to get
investment saying right we don’t need engineers we can just you know use this this this AI to build a game and the
games are much more complicated than that Harry and maybe in 3 to 5 years you know these these you know technologies
and AIs will be able to build a game you know but games are tough man economics
monetization user acquisition content you know behavioral economics you know
uh motivations persona segmentation Like these things are really really tough. And like I said, there’s just a lot of a
lot of people again think that just making the best game possible um is going to yield a massively successful
business and it doesn’t work like that. You know, like economics and design and all this other stuff has to be baked
into that from the beginning. Um and yeah, AI isn’t there yet. Maybe in three years, maybe in 5 years. But
John, I don’t think he’s ever going to be there because of like first principles because games and I have this
in my agency, right? Like GBT came out halfway through. I started my LinkedIn go agency and then there’s loads of
people writing content and so you would think and there’s whole companies that are built for this now. My job is gone.
Well, actually no, it’s actually gotten a lot better because it’s all relative. If a game where is built by AI is good,
then if you take the same resources and add humans into it, then the probably the game that this one’s going to make
objectively will be better. So therefore, vibe coding will always be
below someone else. Unless unless the core idea and the game loop is so good,
then sure. But like if you just add people to the mix, you’ll objectively be better. And because people choose where
to put their time, it doesn’t matter. It’s like with for me like the NFT things like it’s not the fact that you
could make art which is the reason people are spending money. It’s just because it was worth something maybe in
the later it’s like it wasn’t the art that it nothing it wasn’t the art. It was all the story behind the art. So like yeah I just think first principles
it’s never going to happen. Yeah. Look dude my my whole thing is I think it will help people create really
fun prototypes very quickly. It will help the ability to test things like what we were talking about earlier
trying to early metrics. But as soon as you’ve got something that you think, oh wow, like these metrics looking good,
you then have to get people involved and rebuild it in a scalable way, right?
Because otherwise you’re just going to have really bad code. And you know, if you ask any any techy person, they’ll talk about spaghetti code. And spaghetti
code is just, you know, it something that could take you normally an hour takes you a day because you have to
unpick everything. You have to rewrite. you have to do this and and that makes it unscalable. So So yeah, like that’s
why I think it’s not going to succeed right now. And there’s probably people out there who who disagree with me, but I don’t care.
Honestly, even if it’s scalable, it will be uncompetitive because there’s a company doing it the right way and
they’re going to last longer than you. Like it’s it’s so weird to me. But yeah, really cool. Lovely. Everyone who’s
stuck around to the end, anything, how can people get in touch? Is there anything happening right now you would
like them to do? Is Turbo hiring at some point? How can people get in touch? Yeah. Do you know what, dude? Obviously, I’ve still only been at the company for
a little while. So, we’re still sort of, you know, finding our feet a little bit with with me as leadership. We’re on a
great trajectory, but the big things obviously, you know, you can look for me on LinkedIn. You can check out
turbarilla.com if you want to look at the games. Please go to the app store and download them. Madskills motocross
free is our big game. There’s a new season dropping next week, which means new materials, new creatives, new
events, and all that stuff. So, it would be a really fun time to download the game knowing that this drops next week.
And uh and and that’s it really. You know, hopefully some people have, you know, uh learned something and it’s
helped a few people today with the the stuff that we’ve gone over. I’ve had a lot of fun. I love spending time with
you, Harry, as always. So, yeah, I’m happy, mate. John, likewise. Really enjoyed this conversation. And yeah, by the time this
podcast is out, the new season’s out. So definitely, you know, download the game and check it out. And of course, if
you’ve listened to this part and you send a connection request to John Wright and you mention, hey, I just listen to this podcast in the game playbook. I’m
pretty sure he will say yes. So take that, take advantage, okay? Because most people won’t do it.
So the few that do, they can get in touch. Sweet. John, thank you so much. And yeah, um, everyone at home,
subscribe and have a see you later. Thanks guys.
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It was a pleasure collaborating with Harry on our Live session. Unlike other experiences, it was good to get the feedback and in-put on content and successful Linked-In formats.
The support in the lead up and post event was great, this made all the difference in terms of reach and success. A very supportive and collaborative approach for reaching out to our industry.
Cheers Harry 🤗
Harry is an excellent coach!
I had a plan to strengthen my personal brand on LinkedIn, but I really did not where to start. I just kept delaying that. And then during the 1:1 power hour with Harry it became clear that I need somebody experienced to help me put a strategy in place. This is how it started.