Today’s guest is Simran Whitham, founder and CEO of FORMAT, the award-winning events production and creative agency. With over 8 years of experience in marketing and production across the events, video games, and digital creative industries, Simran has co-founded and worked as Head of Marketing at Tri-Heart Interactive, Head of Player Engagement at Milky Tea, Lead Social Media Manager at The Lowry Theatre, and marketing executive at VR/AR studio XR Games. Along the way, he gained invaluable experience that inspired him to create FORMAT, a leading games industry community nightlife event. In this episode, Simran delves into the secrets behind organizing successful and profitable events. He shares the journey of FORMAT, from its inception to groundbreaking gaming events, and offers practical advice on everything from generating lead flow and tracking attendees to finding the balance between profitability and fun. Simran also provides insights on overcoming challenges, networking strategies, and how to make your event stand out. This podcast is ideal for event planners, aspiring entrepreneurs, and anyone interested in the events and games industries. Whether you’re looking to launch your first event or seeking ways to optimize and grow your existing business, this podcast is for you.
two years on your own as a onean army oh it was longer than two years I did it for four years as a oneman army there were people in my industry who didn’t
want us to succeed because this considered as so unorthodox they would call venues and tell them not to host me
how did you survive three years with that sort of attitude oh mate I’m very resilient person what would you tell
that Sim ran four years ago make sure you really understand what that audience is cuz when you understand the audience you understand the
[Music] value for everyone listening siman is the CEO and founder of format
award-winning event production and creative agency a lot of different facets which we’ll get into which I’m very curious about also the board member
of the Scottish games Network and has over eight years of marketing and production experience so I’d love to
hear more about what format actually is because I think from first glance it might look like just events but you do a
lot more than just events right so could you just tell us a bit about what you do yeah of course I’m the CEO of the format
group and there are fre arms to our business so format group is the parent company we have format GG which is our
event of the business that deals with a lot of the events that we have so our ultimate gaming Festival that people
mostly know us for our B2B industry mixers and our talking panel events that we coordinate and organize and we have
even more events that we’re adding to the events roster in 2025 we’ve then got format Forge which is our creative
agency side where we’ve worked with a number of creative and digital clients over the years to provide creative and marketing Services as well as event
Management Services to events that might be seeking a bit of help whether that’s from a strategic planning standpoint or
executing their own events we do have everything from trailers social content paid media the whole marketing Chang gr
what we do in House of our team and then we have format collection which is our physical retail products consisting of the likes of energy drinks clothing and
other physical products that I’m not talking about just yet that are coming out very very soon wow so that’s a lot
so that’s why I really wanted to talk to you because I want to understand how you managing everything because it looks
like they all kind of from the outside anyway it’s like a well old machine so it would be very curious to hear kind of
how you’ve effectively done that so I want to jump in at the start with the kind of events I would love to know more
about that so format GG is described as a revolution for gamers and non-gamers
so it’ be good to hear about the origin story here like what inspired to start this and like how have you made it into
a reality yeah of course I was practically born with a controller in my hand like I’ve always love video games
and the interactive entertainment industry as a whole I just love the immersion that video games provide you the better the music and the better in
film in terms of how they transport the user into the world itself with music and film you’re just a passenger whereas
with video games you’re in the driver’s seat and that’s what I’ve always loved about them is just that interactivity and personal relatableness that we find
with these products and I always just I chose a traditional games industry background went to University studied
game design got the whole first class on us that Shang set up my own game Studio but whilst I was in my first year at
University I realized that there was a severe lack of Industry events in the city in particular there was just
Manchester one of the most creative cities in the whole world and in my opinion the best city in the world and has just got barely any games industry
events and it kind of saddened me really so I just decided that I was going to host a one-off meet up for gamers and gaming enthusiasts I literally just
chucked 50 Quid on Facebook ads I was expecting like eight people to turn up to thing be in mind this is in the
Golden Age of Facebook ads but IED experience back then so you got a lot more bang for your book with 50 than you
do today so I was expected about eight people to turn we literally turned up with a Jenga set a board game and a
Nintendo snz and we had about 100 people turn up which really blew our mind we
literally packed out this small bar in Manchester’s Northern quarter with just like a 100 people and I say this was
just meant to be a one-off event because I was bored and I just wanted to meet fellow Gamers and then the manager came up to me at the bar and he was literally
like you know you can do another event here right you know you can do another event please do another event please bring please bring all this money into
my venue on a Wednesday night again please thank you so we decided to do another the month after then that got
110 people we did another event on the third month and we started getting small increments of just going up and by the
fourth event we started getting local game studios coming to us asking can they showcase their games off so we had
a bunch of Indie developers and just gaming fusers about 150 people and it started like turning sort of this like
underground dingy sort of like underground bar sort of AE if you’ve ever been to like V q64 or anything like
that in the past it was kind of like that before that even existed effectively and I I was a huge night life lover as a
uni student I used to just go out clubbing all the time absolutely loved it and my biggest business inspiration
of all time for the event arm of the business was the warehouse project created by Sasha lord it’s anyone who
doesn’t know it’s the biggest in my opinion is the best rave in the whole world like what they’ve created is absolutely phenomenal I remember going
to the warehouse projects and just thinking why does this not exist for video games why has no one taken the
most adaptable medium on the planet and thrown it into night life culture like it’s the two complement each other so
well like everyone wants their own tribe of people whether that’s introverts Gamers which is it’s a naturally
introverted industry the games industry yeah and then I quickly answered my own question as to why no one had done this
when I started out doing it is that it turned out they weren a big fan of raves so I had to overcome a huge culture of
implementing the things that people love into a culture that’s quite foreign for them because nightclubs aren’t cated to
introverted people they’re not cated towards Gamers so we effectively created that night life movement and Revolution
for the gaming community and as we continue to do this over monthly consistent events every it was
practically me doing all this I was a oneman army doing this for like two years just at the initial starting point
of it and we just getting bigger developers at one point we had EA Sony and Ubisoft all under the same room in
this tiny little bar in Manchester showcasing like shadow of the coloss soft Mario versus rabids like big IPS
and then we basically just decided to take it up a notch in 2018 and host a massive event in Manchester’s Print
Works and it’s it was kind of the event that kickstarted me I’ve done it for about two and a half years as like this sort of like hobby you could call it
like I was passionate about it it was bringing some money in but it wasn’t like loads them out it was still a hobby at this point and we hosted a one-off
event in 2018 and it got a thousand people there was a queue just queueing outside of the venue going across
streets we disrupted traffic at one point like just being able to cause gridlocks and it was just a phenomenal
experience and from that moment on I knew we had something special so from that point on I basically took
on the challenge of building a NTI Revolution for the games industry and in the nearly six years seven years that
have followed that Journey now since then it’ll be seven years in September we’ve become Europe’s biggest games industry night life movement and that’s
just the events arm of the business and that’s kind of where it came from it came from a place of wanting to create a
nightlife movement for the games industry and create a place where Gamers can come together whether you’re a developer content creator or a consumer
and actually have that onetoone interaction with the creatives behind your favorite products that you don’t get a lot of mainstream consumer events
today because I feel like mainstream events are forgotten the purpose that they were founded for which is to bring
people together it’s very commercialized it’s very capitalistic and it’s designed to kind of go against the consumer
whereas we’re not about that we’re about bringing together the creative and consumer on the equal level whilst also having a fun time and putting fun back
in games industry events has kind of been lost along the way over the last decade I’m so I want want to go I want
to go party now it’s that’s that line quite a few times no clearly off the
cuff now that that’s really cool so been doing that so two years on your own as a
one Army there’s so many ways I can take this oh mate was longer than two years I did it for four years as a oneman army W
and because as I say I funded the whole thing out of my own pocket for go we did it took us it took us three years just
to get one sponsor for our events because we were very unorthodox event like there were there were people in my
industry who didn’t want us to succeed because they considered us so unorthodox they would call venues and tell them not
to host me because they really didn’t want this night life move how did you survive three years with that sort of
attitude against oh mate I’m very resilient person I I come from a counselor State uh a very low income
back C family like I learn and I’ve often found in my life after speaking to multiple entrepreneurs throughout history and my 28 years on the C is that
I’ve often found the most successful entrepreneurs are the ones that have come from Humble or low income backgrounds because they’ve learned how
to innovate with limited resources whereas when you look at brands that have more resources they actually tend
to create less Innovation because the strain on their resources there to force them to basically innovate a little bit
more obviously that’s on a situation by situation basis but that’s kind of a common demand later that I’ve that I’ve
kind of gathered from speaking to multiple entrepreneurs and business owners over the last decade and a lot of
it just comes from the fact that if you’re determined to do something you’ll make it work like you can make it work ultimately and I was pumping my own
money into had a job alongside my uni study so I was literally taking whatever money I had left from my job after
paying my rent and everything and putting it straight into the business just to be able to get things up and going where that was just like I cannot
even tell you it took us one year to buy a roller Banner because of how how like
when I say I was a student starting like I I had no graphic design skills I didn’t have any events management skills
I taught myself all of this stuff along the way they don’t teach the stuff in game design courses they teach you how
to be an artist a program or they teach it at the most to be a level designer and there’s kind of it
it’s kind of rigid so a lot of this stuff was selftaught and I was going against a very traditional industry at the time all my own eventually we
started to bring more revenues in in the terms of sponsorships ticket sales exhibitor fees and I was able to bring on a whole team people to help me I had
some very generous Volunteers in the early stages that did take some of that weight off me on the nights but a lot of
it for four years was just me as a oneman Army against a traditional industry and here we are now the industry love loves us yeah that’s super
cool like I actually dabbled in this I want to start an event business someday
so at Evolution my previous company it was recruitment company I did meetups so
I invited everyone who’s been on the podcast before and plus ones and it was like you know leadership Meetup and they
always did really well in the sense like we had 20 people then 30 people but then he ended up doing one it was last year
in Stockholm they had 300 people come in and just like you said everyone’s like there’s so much money slushing around
here we have amazing City but there’s no like event to bring people together that isn’t like you said super capitalistic
cuz when you go to some I guess you know networking events you can feel it like it feels like okay this is a B2B
networking event you just have that sort of vibe there’s some which are more cozy but I think what you just describe
sounds very much like the type of event I would love to go to you know because you can get business done but oh yeah
you just have that nice atmosphere of you know this isn’t trying to squeeze every penny out yeah exactly and we’ve
catered to all audiences we’ve got B2B events so we’ve got dedicated Network events that’s our reformat industry
mixes where but even then that’s done in a more casual atmosphere where we’ve got some very generous sponsors very big
names in the industry who attend this thing and but it’s no sales pitch like they go on stage for a few minutes to
say who they are if you want to come chat to me here I am because you’re not you’re paying to get access to people in a very private cozy setting effectively
and that’s the approach I went with it like don’t get wrong we’re a business we have to make money and we make good money from obviously some elements of it
I’m not prepared to turn us into every other event we’ve seen it now in the last year where events that have grown so big and capitalistic they’ve closed
down not everything is peach you behind the curtain and often I find that events who have to become so capitalistic often
it’s kind of a warning sign effect of you’re having to capitalize your event on every single Avenue you’re losing
you’re losing track of what your original end goal was you’ll understand this as an entrepreneur and a business owner you can never lose track of what
that original goal is because otherwise it bleeds into all the work that you produce and you produce a little mess
and that oils down to your customers your clients whoever that is that you’re trying to pinpoint with your business
and from an invent standpoint the best events don’t try and sell you stuff like you’ve paid for a ticket you should
immediately be getting the experience of that event the minute you’ve paid a ticket I see an event as an experience
whereas a lot of events have see them as a product and I’m not here to sell you stuff as soon as you walk into format
format The Base ticket gets you everything there’s a few stalls that you can buy clothing you can buy energy drinks stuff if you want to but it’s not
a requirement of you to be able to enjoy the event whereas a lot of events have tied in the experience to physical purchasing products which in a cost of
living crisis and when things have never been high it’s kind of a really bad business decision to be doing that you should be offering the base experience
for the initial asking price that you’ve asked to your audiences and that should reflect in your ticket
prices yeah 100% so I want to get into the listener here who’s trying to
potentially put on their own event because I feel like you’ve done it for four years before you from the sound of it like started generating real Revenue
so if someone has the vision of wanting to start to do an events what would you tell that simran four years ago that
please don’t do it this maybe do something else differently here like if you’re just trying to put in your first gaming event for example what would you
tell them yeah don’t wait four years to start capitalizing on it that’s one thing I would say like there’s an event
recently that I’ve watched over like the last year and a half and they’re doing really well so far they’re still quite small but they’re getting sponsorships
already and I I I Mentor this person quite a lot and I say you’re doing a lot better than I was was already doing four years ago and they’re like I look up to
you I want to have what you have and it’s like listen you’re already starting off better than I did cuz I didn’t understand any of this stuff I didn’t
understand business I didn’t understand like how to put a pitch deck together because no one taught me this stuff and
a lot of that I would say is that if you’re going to get into this really do research into the type of audiences that
you want to Target that you want to have whether you’re a recruiter games industry film music whatever you want to
whatever your event is that you’re trying to host make sure you really understand what that audience is because when you understand the audience you
understand the value that you bring to yourself and to other people and then from that you need to start putting deck
together like really value yourself get a good web ple if fact this isn’t even one piece of advice like this is multiple piece of advice but I’m going
to bundle it first alls please get a good website everyone’s always like oh you don’t need websites yes you do like
you 100% need a website like I take pride in the format website it looks incredible I know it looks incredible
because I sat there meticulously planning out every detail of it because I’m into Brandon design which ties me
into my next your brand is everything how you project yourself to the world I know people who don’t have successful
businesses but their branding is on point and people think they’re doing really well because the brand is successful and when you first actually
start off when events you’ve really got to own it like you you are one person army or whoever you’re in business with
like you it’s literally you you are the brand you’ll have to carry it so getting good branding in place getting a website
in place that really communicates what your event is getting good photography a good videography and it might be that
you know you have to put some money aside for that sort of stuff like it doesn’t have to be amazing that I’m aware that the format videography and
photography is amazing but over the years like it wasn’t always like super incredible like we worked within our means so start off and work within your
means don’t overspend because I can understand a lot of people initial begin over spend on these type of events for a little return but yeah getting a good
website understanding your key audiences and start reaching out to people get sponsorships to get together because a
lot of these big events they generally have three main sources of revenue sometimes only one but typically it tends to be sponsorships ticket sales
and maybe vendor like fees depending on obviously what type of event it is and you got to think about your outgoings as
well and what it’s going to cost to run these events that’s why I say when you’re first starting off keep it small with big Ambitions like try and test the
water because when you first time you can tral a lot of different things and then really understand that audience base and then from that point build upon
that so yeah get please get good logos in place like please just get some think about actual brand design think about
your core five brand values and what represent because it would shock you how many entrepreneurs and business owners
and events people have speak I’m like what are your core brand values what are your five values and what what a brand
values I’m like how can you build a business without understanding what your brand fundamentally stands and I can
list all five formats right now Community Heritage Innovation diversity
and also Community that’s there our five brand values and what we founded on as a business that’s what we do and being
able to really understand your see so that was a long Widing answer basically know there’s a bit of a practical element in there and then there’s a bit
of a knowledge based answer in there really understand who your audiences are what your brand is and then start getting those practical elements into
place get a website start getting decks put together and start doing Outreach and you know you might not get it
straight off that very few events get any form of funding on their first event but you just got to constantly keep outreaching to people I constantly
Network 247 even as an experienced event organizer because you have to so you have to be willing to really do it
events events is a lifestyle it is not a job like you have to want it so if you’re truly serious about it you have
to want it yeah no I can I understand that was a long-winded answer then well
I was going to potentially challenge you on the website thing a little bit because if you were starting on a website straight away in my head what if
you do a test event and then that changes your whole idea of like what events you want to do yeah so I’m
guessing when you were doing your event business you probably didn’t have a website on the first event but you then
got the website later so I was wondering like when is it right time to actually start investing in those type of things
yeah of course as I say and I would agree with you on that point like this is this is going to sound like very
primitive how we started ours was literally just a Facebook event we created an event and then click promote through meta business Suite so obviously
it depends it’s up that could be your starting point right that could be your starting point but one thing I will say
is that you’re going to want a centralized location that everyone can go to understand what the event is
understand what it is and it might be grow that business out over time maybe a website isn’t that but I would always say having some sort of centralized
location where you’ll be able to do that is really key and going on ticket pages are fine but ticket pages are very
limiting in what they can be that’s why I always up for a website and there’s plenty of free website options out there you can do like you don’t need to go
fancy you don’t have to build custom builds like what we’ve done like you know you can get on Wicks and that’ll teach you some creative aspects as well
because when you initially start off you’re going to be everything you’re going to be the graphic designer you’re going to be the programmer you’re going
to be the event or organizer you’re going to wear so many different hats I think just getting your head into that mindset early on is going to be
fundamental for the challenges that you’ll face moving forward and it’ll just give you an understanding about how events really do conduct themselves
online like all those successful events have websites all of them because most of time that’s what people go through
people look for a website so I want to touch on the event business for a few more minutes because yeah you have so
many different sides of your business so the event business you mentioned the website is a big source of I guess traffic so I wonder what does the I
guess what is the lead flow of attendees to your events do most people come from the website is it more from kind of
advertising like how do people find out about an event yes so from it our website traffic comes from kind of two
main directions so from the website perspective we either get people get direct searches so a lot of the time they’ll see like ads for it they’ll see
or you know they’ll see a content creator sharing news of the event but then they want to do a bit of independent research so they might see
their favorite influence sharing they’ll go right I actually want to know so that direct link could be from a link that someone has shared on their social
channels or it could be their manually search then there’s obviously the paid ad side of it which is Instagram
Facebook that sort of thing that people click on to it that generally tends to lead directly to our ticket pages but
the reason why I heavily emphasize a website is because it comes a collection point of data that you as an event
organizer can collect is that when you take things to ticket pages that obviously you can get some information
from a ticket page like we’re we we’re an exclusivity partner with skiddle and we can get access to certain things through that but websites if you do them
right and really do your Google analytics correctly you do the backend side of it or work with someone to do that it can give you age it can give you
gender it can tell you how long people are spending on certain pages and you can use that as a metric to optimize
your journey as an event organizer and that’s why I really emphasize websites because they just help you understand
what areas people do ultimately people search for tickets like on format first thing do people want to know where the tickets are so they go straight for
there but then off then the biggest thing is people want to learn more about the event that’s our second most popular page so that’s why I kind of really
highlight it because it’s not just a place for you to sell tickets it’s a place for you to get crucial audience
data that you can build up and use that for any marketing campaigns that you use for your events yeah I did a party in
Cyprus and I was trying to be very organized so I invested a bunch of money got a venue and I was tracking everyone
on folk it’s like CRM so it’s like oh I’m going to collect their data there and then I can message them about the next event so that got me thinking
there’s got to be a better way to do like CR M management for events is it any different to how companies
traditionally do CRM like do you track all your attendees and then put them on newsletter like how do you manage your
data when it comes to like your customers yeah so the one benefit of the format Group is because we’ve got so
many Avenues of the business from clients product we can really draw data in from so many things so people who say
buy something on the form map collection website they get an op in where they can learn about the events as well so they might buy some merchandise but most of
the time people who already buying the merchandise know what the event is anyway but they can opt in so youve got that other side of it our clients as
well they can sign up to and learn more about our ongoing activities and vice versa as well our attendees can learn
about our client side of things as well so amongst those attendees might be a creative Studio that’s looking for some
work to be done so we’ve got multiple avenu that you can do it but it varies from business to business because obviously certain businesses have more
Revenue than others some that so depending on how much money you have you can invest really deep into it I know
some companies that have insane CRM experts that are working on this stuff and they even build systems for them to
be able to do that so it it there are there are default methodologies of approach to it like a lot of people use
the same tools like I say we use we use Google analytics because Google analytics is really really helpful for us in terms of obviously a lot of that
is connected into all the other merchandise websites that we have which is connected to our merch site our our
agency site it’s connected to so many different moving components that it just gives us that centralized location where
we can look at all this stuff but companies all fundamentally use a lot of the same tools it’s just that they have more resources available if that kind of
answers your question yeah I’m thinking if you are first starting out and you’re building this like is there something
that you should really keep in mind when it comes to your CRM like is anything that you did now that you wish you
started doing at the start yeah so as say I was a huge novice of this so I’m not going to claim to be the ultimate
CRM expert there are people in the format team who understand the the implementation of it a lot more I was
super basic in my understanding it so I was using a lot of web website analytics tools just to help me track where people
were getting lost where people were not like clicking on where low engagement was I was a I was using our social media
tools to see what content was resonating with people at the time and then I was just using ve I emphasize very basic
Google analytics just to be able to actually figure out like how this stuff
works fundamentally from that side of thing then as we continue to grow and grow I was able to lend the expertise of
people who understand this stuff a little bit more when you’re first starting out and you’re wanting to get something Place lean on people for advice like speak to someone who stands
it’s like advice costs nothing at the end of the day unless you want it like full time but yeah and there’s plenty
there’s a lot more resources that are out there now that when I first started there’s entire YouTube courses that you
can sign up for there’s digital courses on CRM that you can do there now as well i’ probably benefit from doing one of
them if I had the time but there’s so many more resources out there now because as this creative sector has
grown so much in the last 15 years so is the demand for those skill sets within it so there’s more people teaching you
this stuff as well so really lean on the resources that are out there like I learned I learned a good chunk of stuff
off YouTube when I first started this business and it it’ll teach you so much out there now that it’s at your hand
it’s at your disposal it’s never been more easy to build a business but you need to it’s never been more easy to
build a business but it’s never been harder to become a successful business and to do that you have to will to put Graft in and you have to understand the
people that you’re already that you’re trying to Target fundamentally yeah I’d agree with that statement I think it’s
very easy to get started but I think because it’s so easy maybe people think it will be easy to win but
if you just like you say put in that graft it’s inevitable because yeah a lot of
people don’t so if you do you just win like as simple as that oh yeah
absolutely and a bit of piece of advice I give is and this is something you might even actually disagree with me on you know like graft is great and you know I I’ve been at the opposite where
I’ve had a successful business and I helped run an unsuccessful business that sadly didn’t work out you know graph
sometimes isn’t enough like you know you can work really hard on something and it still might not work out but it’ll teach
ultimate lessons from that and at points you are going to fail throughout business and it’s when you learn from
those failures and carry them into your successes that’s how you build the real meaningful successes so don’t beat
yourself up if your graph doesn’t work out you just pick yourself up you learn from it you tie that into the next thing
yeah no I’d agree like you win or you learn and I think the learn part if you’re doing something and you put in
110% of your effort in good example here is recruitment I went six months where I
didn’t do a single placement that’s like full-time hours and I’ve generated zero Revenue internally I could think oh I’m
useless but when I zoom out the next two months I did five placements which was worth loads so sometimes it is just the
season you’re in it could be a timing thing but then sometimes it could be something that is more strategy based
like you say it might be like the opportunity vehicle that you’re in it might be just you’re too early or it’s
just not the right time maybe the competition is way too good right now I’m not saying these are excuses to kind
of say this is why you failed but sometimes that is the case like my business is doing very well now but I
realize it’s because I’ve had a lot of success grafting with recruitment which is Business Development I’ve done a lot
of writing and I’ve done 200 guests on podcast so I can use that as a leg gen tool and I love going to conferences
like I’ve got all these Infinity Stones which make ghost writing and personal branding useful but if I started this
two years ago I’d be screwed but I’m still the same person so I think like you said like you can just hopefully
separate the fact that yes success but if you learned then it will be a
stepping stone to a future hopefully much bigger success so you’re definitely not worth beating yourself much up
however now that I’m saying that during that time where it was an unsuccessful business I wonder could you have
realized sooner and like is there a question we should be asking ourselves to realize that like if I’m put in graft
and graft and it’s not getting anywhere how do I know that’s due to not my lack of graph but like a
strategy thing like could you tell that story yeah so you’ve hit the nail on the head with that last word strategy so a
big thing for us is you know we had we were listening to a lot of traditional voices in the industry but one thing we would have benefited from is a real
business Mentor who had done exactly what it is that we’d done we were we were a game Studio like we worked on a
game studio and don’t get wrong it the business wasn’t a complete failure like I just class it as that because ultimately it just didn’t earn enough
Revenue to survive long term we did it for three years and you know we made a successful product like I’m still very
proud of the product that we made we made a video game and you know it did relatively okay like it did good like you know it kept the business aoat for
about another year and a half which you know more than most yeah more than most exactly and we lasted longer than most
startups don’t even last the first six months whereas is like yeah in gam is like 10% actually survive or like make
money on that game yeah exactly and we made two games and we worked on a few freelance projects as a work for high
Studio as well so I don’t consider it a complete failure But ultimately the business had to close down so technically depending on what your
perspective is you could class it as a failure or you could just see it as a learning experience depending on that but the big thing I think we would have benefited from we were a young team when
we started I say started it straight out of University like you know which obviously again traditional game design
courses we a bit we broke the mold a little bit like we wanted to run businesses we didn’t want to be putting boxes where we were just being taught to
be sent to a game studio and go work in a studio environment we we were being taught to be employees when we wanted to
be business owners if that makes sense most and this is kind of an issue I have with education as a whole really is that
they teachers to become employees not necessarily individuals and this is kind of like when I do guest lectures at
universities or when I go into colleges or very speaking events if I’m speaking to students or young impressionable
people I say don’t ever allow yourself to be put into a box because if you want to be a business owner you have to constantly think outside the box and
that’s one thing I think we didn’t do as early successful business is we tried to follow the mainstream sort of approach
that you know that traditional companies that you look at from the outside were doing really well you know we did everything we did influencers we did you
know we did press like we did trailers and like we sent it to people that’s great but at the end of the day like the
markets either going to bite it or it wasn’t and you know there were some factors that were outside of our control like a pandemic happened at the time
which you know some that did play a huge part in what happened like with the business all those years ago but
ultimately I think a big thing that we would have learned a lot from is having more wiser Sage Council from people who
really understood what it is that we were trying to do and really understood that side of it as well and it’s difficult as that when you’re a business
starting out when you haven’t got investment being pumped in or you’re trying to get a publisher for your game and you know it’s just not the right you
get the same excuses you know it’s a great product we want to sign it it’s just now is not the right time so you’re having to do a lot of that your own back
but I think one thing we definitely could have done is just really finding those key business mentors to work with
and that can really assist you on your journey because I I have a business m Mentor format that really helps me on a
day-to-day basis who just gives me advice everyone’s always saying like you you come across as like this hugely
independent guy and yeah I back myself like I know I’m good at what I do I know I’m insanely good at what I do but even
the most successful people like need advice and they have people that they can lean on for support So in your in
stages find the right people because ultimately you are a collection of the people you spend the most time with I
believe it was Steve B who said that you are accumulation of the five people that you spend the most time with and I’m a firm believer in that and if you’re
going to set up a business 90% of the p time people you’re surrounded by are the
people you set that business up with so you better Dam make sure that you get someone who understands what it is that you’re trying to accomplish surrounded
by you yeah you don’t know how much that resonates like I started April 1 my
business but I’ve been in like six cohort coaching programs so on LinkedIn
you might have seen a cohort so it’s like you basically get group setting where you with a mentor I’ve done that
like six different times people who help with personal branding some who’ve helped with speaking sales all of that
jazz and then some of those like three of them have went to onetoone coaching for me and now I’m working with two of
them which help me in my business that is pretty much the only reason I’m like doing any form good like you like you I
back myself but you don’t know what you don’t know it’s such a good quote and like there’s so many things where I
spoke to four different ghost writing agencies and all of them had very cool things which I weren’t doing I merged
them all together but then on the next call I shared ah here’s what’s happened and then that agent was like oh I’m
stealing that that’s very cool because they weren’t necessarily doing that even though they were successful so it is a
constant thing that’s super useful just constantly chat and what you said at the start is very important a lot of this
can be free like a lot of this if you just put time in to like have that coffee chat or just Network like you say
a lot of people will give you a lot of time for free like for example this Thursday I’m doing a live um so this is
after the recording comes out but I’m doing 90 minutes on LinkedIn with alif FAA roasting profiles and I will give
the same advice I would give on a paid coaching call but these things and opportunities are out there I think Amir
at has a very good example that spreadsheet I’ve recommended people looking to join the industry to go on that because if you send a 100 messages
you’re going to get five calls and those five calls could change your complet completely change your life oh it’s
massive it is absolutely Outreach and being there in person is so key for this I go to every event that I can possibly
get to because really every single one not every single one I haven’t got time for that I’ve got I’m curious like how many events are we doing are we talking
a year because this sounds like a lot oh right okay well everyone’s always ruing events I’m actually part of a huge event
organizers call where we all kind of get together and we say right listen we don’t want to trip on each other’s toes
what dates are you all planning all make sure and because today again oversaturated Market is that there’s
always something happening but that’s also a benefit of you starting a business there always something happening like I’m going to Gamescom
later this month like getting getting my ass out to there to be able to get that side of things done there’s other events
that are happening I’m going to an event the week like a 2day event the week before format Liverpool because there’s
Business Leaders there that I have to network with like I physically have to be in the same room as those people big
people like it’s a week before like your biggest Festival like are you insane I’m like yeah but as a business owner I’ve
got to think those people are in that room I can secure an initial sponsor later down the line or I could secure an
exhibitor or a client for our client business and you know this is this is the burden that you take on as a
business owner is that you will struggle to switch off like your business becomes part of your identity I do think as I’ve got older I really do push the message
of be kind to yourself like at the end of the day like remember that you are a human being and I think that people as
entrepreneurship and business building has become more oversaturated key voices in the industry as well who I think have
become a little bit more toxic than they should have done like you know it used to be all about building your business
like everything it needs to consume your daily life whereas I think we forgot that you should work to live not live to work because ultimately what are you
working for if you’re not living which is I fell into that trap myself I used to be this grind mentality guy like it
was literally like listening to a Gary ve impersonator every single day like he’s to hustle and grind like every
single day but then I found what am I actually grinding for about not spending time with my family or taking time to
actually go travel the world or do all these things that I’m working hard for to begin with anyway and it can become a
bit of a disease which is why I’m constantly telling people remember what it is that you stand for your brand values and remember why you started this
to begin with like most of the business owners I knew did it because they wanted to provide for their families but then they work all the time and they don’t
spend time with their families so which is why I don’t go to every single event now because I remember I also have a
life outside of my work but then I also prioritize which events I go to so in terms of events I do prioritize what
events I go to like I I can’t be every single one but I try and go to as many than as a can because a lot of stuff
there is free like where you would sometimes pay to go to a certain conference to meet someone these people
are at these other little events that you’ve never heard of and you can get access to them free of charge because they’re free meetups or free little get
togethers like really learn where the people that you want to Target go to
whether you’re in Hospitality recruitment I imagine from a recruitment stand point I mean recruiters are in every industry anyway but the T of
clientele that you were after I imagine was it game specific that you were after basically all the big gaming events I
was curious you said I have a few questions here because I love me some networking but you just said learn about
these small events go on you going to Spill the tea like is there any small events that I should know about oh yeah absolutely so that well it’s not really
small but a lot of people don’t hear about is Scottish games week which is fantastic like the the best of the games
Industries best of the games industry in the UK is in Scotland Rockstar uh we’ve
got all sorts of big companies up there that people don’t think about it because everyone’s always like oh it’s all in London it’s like actually the biggest
companies in the UK are in Scotland and they’ve got a huge weekl long conference you’ve got games talks live where all
these big companies go to there that a lot of people don’t hear about games talks live you’ve got the likes of
gamebridge in Middlesboro where you’ve got like the big like double 11 guys up there you got the radical Forge guys who
run that side of things there’s a small event called format the ultimate game and soal you might have heard of it I’ve
heard the guy who runs it bit of a dick though personally you might not want to go to that event I’m joking by the way yeah I was gonna say format sounds very
familiar yeah it sounds s now do come to format though if you listen to this when is that event uh that the Liverpool one
is September 26 and another great event I do have to shout out is the guys at game Republic as well in Yorkshire like
if you are looking for those networking events they’re the events to be at Fantastic the guys at game Republic do
an amazing job do go to that there’s all these small events that you hear of like there’s the Bristol games meet up
there’s Guilford games Festival that happens in Guilford which is like there’s so many of them you don’t think because we all just think egx games come
like no like there’s a lot of these event there’s a lot of these smaller events that you can be going to every
single one of those events I haven’t heard of before and it’s my job to go to events as well never heard of game have
you I’m quite disappointed no that one I’ve heard of because I’m going there calm down I me the small ones and but
that’s really cool I’m clipping that because that needs to go on LinkedIn because I’m sure a lot of people um don’t know about those events but it’s
super cool because you mentioned some of them are free which I think some people forget like not everything has to break the bank oh no absolutely like Gil for
games Festival is completely free and you can go speak to big studios there like if you’re a member of game Republic
like you get access access to all their events for free I think it’s like a yearly subscription then you get um heem
of events for free like those guys do Insane levels and games talks live like
depending obviously that there certain events that you can get to there with those guys if you’re a student like you can get access for your education
Partnerships and there’s just so many amazing events out there that I highly recommend to people amazing I
wna if you’re up for it share our networking strategy for Gamescom okay
absolutely so my I always have a strategy I think I said this to you when met and develop b my big strategy is the
best deals are done at the bar I find out where all the business owners that and you can clip that that is a quote
that I will never have anyone steal from it the best deals are made at the bar okay so I find out where all the parties
are I find like develop Brighton this year I didn’t even go on the Expo floor
I I literally used it to walk through it to get to the meeting sectors or to where a new people were I I go around
the Expo floor because I know that majority of the time that the people I want to speak to are not there they’re
in meetings or they’re at events and that’s where that’s my strategy as I find where the key people are obviously
a lot of these events do tend to have like official meeting systems I do highly advise people to take advantage
of that because there might be a key figure that you really want to speak to and if they you can book an official meeting with them like please do it
because obviously their times going become more valuable and obviously you don’t want to pin it completely on chance that you might get to chat to
them at some event so if there’s key people you want to Target try and put meetings with those people as early as
possible but most of the time go and find out where the people you are that you want to Target are hanging out at
these events and be present there because like some like format like yeah we do do a one round the Showcase FL we
try and eye up what games so our coo he was playing the games at developed bright and I said to him right go find out what games would work very well at
format so if you can delegate that that’s absolutely great but most of the time find out where the people you want to speak to are and that is my strategy
for a lot of the events I go to is I find out where the people I want to Target are hanging out I go there or if
there’s some sort of meeting system I book meetings with people but at the end of the day if you’re a business owner you’re there to do business like you’re
not there it’s not a holiday like obviously enjoy it like try and enjoy it as much as you can but if you’re trying to get some real return of interest on
your time for going to this because timately that’s another thing about business that people forget is your time costs money like it’s the biggest T it’s
actually the biggest interest I would probably say is that think how many hours you’re spending on something is that returning the interest that you
need it to do also as a business and as you’re first starting out you’re going to sacrifice your time because obviously
time time equals money but when you’re at events like this you need to prioritize your time so yeah that is
actually a talk that I’ve submitted to multiple conferences is that it’s a talk that I have here on my computer that I like to do is it’s called a games
industry Survival Guide for attending events it down because a lot you don’t actually see any talks about going to
have you done that talk yet oh yeah I’ve done it before I’ve done it I was gonna say I was gonna suggest we do it on
LinkedIn live because I’ll do it I’ll do it on LinkedIn live with you because there’s no there’s no recordings of it
yet so if you want if we do it on LinkedIn live we can make it engagement and if we do it potentially be before
games one might be a stretch but like that could be very interactive I think that could be quite a good one to do
right before format Liverpool the games industry Survival Guide to attending events yeah that that would be sick because I would love to give a talk on
that I gave a talk on LinkedIn branding our Nordic game and I really enjoyed it and it was impromptu CU there was like
hey do you want to give a talk like sure we did like an hour of Q&A and everyone was like what cuz like everything you’ve
just said I can assure you because I’ve been to these events people do not have a strategy they roam the floor they book
one or two meetings on meet to match and then they’re like great now what yeah and some of them think the Expo stops at
5:00 P p.m. and they go home I’m like no that’s when it starts you go to the no
the parties the best bit so when we went to develop Brighton I had a whole list of every event like the itinerary was
insane like rco was literally like we’re not we’ve not got enough time for this and we’re right we didn’t have enough time for everything pick and choose
exactly it it was literally like right we’ll spend 20 minutes here we’ll go here and like you can get lost in that
but ultimately time is money at these events and I had a strategy I was like we’re going to Target these events I’m gonna have these meetings at these times
whatever free little bit of time we’ve got in between these events I’m going to try and book a meeting in between the events and there was literally not some
I was never not doing anything at develop Brighton it got to point where some industry mates like oh you off to
another meeting and like kind of sarcastic ially in my head I was like why aren’t you like oh wait you’re doing work
you’re making me feel bad no not necessarily but I feel like it’s some of that Vibe sometimes you know yeah it’s
like why are you here if you’re not working like like don’t I love catching up with people like yeah I love it like
if I see you at an event in the future like Harry how’s it going mate let’s grab a quick drink some point soon but ultimately we’re business owners we’ve
got to prioritize our time and if there’s a big publisher that I need to speak to about maybe getting some client
work or maybe even being able to like you know be able to get them as an exhibitor at format then I need to be at
that meeting ultimately to be able and because everything I’m doing is for the business or for our attendees or for our
clients absolutely everything and just prioritize that I’m rambling here a little bit but yeah I will absolutely do
a LinkedIn live with you about the games and survival guide to aveng events because a lot of people don’t have a strategy and I think having that
handbook if you like presentation just helps people really come to formul how to maximize their time at events I’m
making it less daunting as well I’m doing the meet the Gamescom strategy for my clients now because a lot of them
didn’t have a strategy before and yeah a lot of it is just like being a lot less formal with your invitation messages on
meet to match that’s a massive thing that’s helped a lot so being yeah I’m sure we can talk for hours on that but
like the messages you get on me to much I hope this email finds you well and you are having a lovely week I would like to
please take advantage of your script writing services about how we can incorporate this into our B just say
I’ve seen your stuff it looks cool can coffee question mark literally my my my calling card I’ve started using it just
coffee question mark after saying something that is clear that you’ve looked at their profile like hey the one
tip I would give which has worked really well for me so I always book out on meet to match I’m pretty much booked and I
attributed it to this one little bracket I put I say I appreciate you’re very busy based on your schedule no worries
we can meet at a party or an event I’m sure that’s how we met wasn’t it I’m sure you re because I think I sent
probably that message yeah you sent play play develop I remember but then I was like our stuff is clashing like it
actually worked out better you were just like listen here’s the events I’m at let’s chat and again bring it back to my point the best deals are made at the bar
like yeah now we’re having a podcast and we’re chatting and it was because I opened the door for that to be a
possibility so it’s not as crazy and people yeah some people might not accept
your invitation because of logistics but they might want to chat to you but they’re not going to be the person who’s going to go through and really follow up
cuz people got a lot of stuff to do so if you give them that opening to do that is game changer yeah absolutely like
believe it or not that everyone’s always like how do people reject meetings with you like because sometimes what I’m trying to offer them doesn’t align with
their schedule but I often found them when people were saying they come meet me on me to match they were saying but listen one of our people or our team is
going to be at this event or they’re going to be on the show floor do you want to meet them as a substitute and then they can relay it back to me and that’s what I did and we’ve secured
another sponsor format Liverpool just off that back like literally we had a separate meeting with one of their staff
they took it back to them then they had a SE the actual person I wanted the original meeting with made some time for me the following week and we have
another sponsor yeah perfect lovely so I’m going to park networking because I feel like we’re going to go into that
deep on that live so yeah I want to talk about the other parts of the business because this is very interesting because
I feel like it’s very hard to make a profitable event business I feel like that’s a statement that is just true and
it looks like you’ve managed to get the attention and traffic that you’ve had from the event business and then you’ve
kind of used that to Market these Services which are a lot more higher margin which I found very cool no
absolutely like don’t get me wrong like I initially was always planning to just build an events business but wow big
thing for me is that I I love branding like I love Brands like my two babies
are behind me my two biggest Inspirations so you got format there on one shoulder Nike above the other
because what Nike have done is when people think Nike most think clothing I don’t think clothing I think about all
the community activities that they do I think about the agency side where they often fashion services to some of the
biggest brands in the world they have their own they have their own merchandise for like water bottles and
all this other they they do agriculture work like did you know that they do agriculture stuff my green screen’s gone
down that’s fine I’ll leave oh no not the green screen it’s not a
curtain yeah you don’t have real pictures behind you like me you’re fraud yeah no but Nike is one another one I
can think of Red Bull Red Bull’s probably actually a primary example yeah that Red Bull are not an energy drink
company do not mistake yourself they are not an energy drink company they have Esports they have formula F1 they’ve got
so many arms to that business and I I applaud Red Bull whatever your thoughts of them are I don’t care what they have
build is phenomenal and this is what a lot of the best businesses do ultimately they pivot it they use the initial thing
that they started off and did really well and pivot into other sectors which is kind of what I always really wanted to do with it because there’s so much
stuff we wanted to do like we launched our own clothing line ear this year next year I want to do a fashion show well we’re already launching more clothes in
October we’re launching a new Range I can say one of them we’re even launching bomber jackets and bags like everyone
but from that I want to do a fashion show format fashion show you w think that from a games industry brand because no games industry events ever do their
own fashion shows but I want to do that because ultimately gaming is such a diverse like array of so many things
like and some some game studios try that like some game studios do try and Implement other Industries into their stuff but ultimately that’s that was
kind of one of my aim goals was to build so many different arms of the business the agency side allows us to work on cool client projects I’m announcing
another one in two weeks time that we’re working on last year we did a commercial with resle who were an augmented VR
reality Studio where we got to literally make a Nike ad for them which was Insanity being on an actual set with
like models and sports people like I worked with Britain’s number one Fe emale boxer and one of Britain’s number
one NFL players like yes we do have NFL in the UK and that’s just an exciting arm of it and you won’t think that
looking at it we are rebranding our main website later this year to really reflect this sort of stuff because we’ve just had so much to talk about and then
we’ve just used that to Branch out into things but to bring it back to your original statement setting up an events
company is very difficult because as I highlighted earlier in the podcast sorry my glasses keep slipping down I imagine this is really it’s super hot here in
the UK for anyone who’s listening right now and I’m sat here in a jumper for Branding purposes and I’m absolutely
sweating so my glasses keep falling down for anyone who’s watching this thinking why does he keep touching his face that
is why um you probably didn’t even notice and you’re gonna notice it now every time I do to bring it back to this
what I mentioned is that a lot of events they rely on kind of depending on the type of event and sometimes they don’t even have this many Avenue sources but
before format for example the main event like we’ve got kind of free main incomes sponsorships tickets and exhibitor fees
but say you’re running a B2B conference event you’re probably just relying on sponsorship and ticket sales and if it’s
a free ticket event it’s literally sponsorships and you’ve got to think about your outgoings like production are
you paying the speakers to be there like so many variable facts and then you’ve got to think about your net profit on
that and then you’ve got to think about things like the lovely little things like tax how much are you actually taking away how much time are you
spending on this stuff and that can get really difficult and it breaks my heart because events are the backbone of any
industry whether it’s recruitment TV film like it’s how people get together it’s how Community comes and flourishes
together but yet there’s almost a love for events but almost like a kind of taking them for Advantage approach I’ve
found throughout the world like you would notice if they left but you don’t appreciate them when you have them I’ve
often found as F whereas some in the event seor we appreciate events because obviously we live and breathe this stuff
like we absolutely love it obviously I’ve got multiple arms to the business but events is where I started and I love
events like I love the magic of events because they’re a journey similar to video games the reason I love video games to take you on a journey I’ve
implemented that same methodology into my Approach when I design an event but a lot of the time events are the backbone
of any Community or any industry I don’t know what it’s like in recruitment do you even have like recruitment like festivals and stuff I imagine it exists
as a festival for everything yeah there’s something called wreckfest I’ve never been I’ve been the one to go to
where the clients go but there there are events yeah and you would notice if these things are not here that’s why I’m
always pushing for people to support the events like really support them whether if you’re a big brand and you got money
like helps sponsor an event like you’ll get that return whether it’s from Brand awareness or whether you want to do that
or if you’re an attendee go to these events and support them because a lot of the time you will notice if they’re not
there it’s just that obviously I had the foresight to recognize that we needed over arms and the busit that we can pump
additional stuff back into the overall Archer and a group of the format group I feel like events I’m I’m
painting the bridge the analogy of like a YouTube channel cuz a YouTube channel
could rely on its own on ad Revenue but it’d be a lot more sustainable if you use that traffic to then take it to a
product and I feel like you’ve done this a little bit here in the event kind of example and I wonder is that a bad
thing like should an event business be okay with breaking even or losing a
little bit of money but then using that traffic to push that into high margin Services because then in my head that
would make the event stay like the event that you like which is the ones which are less capitalistic like we said
earlier in the chat so I wonder is that just not a viable strategy I think it depends on the
business and what you’re ultimately trying to achieve so for me personally I get I will agree and disagree what
you’re saying so I get that there’s other opportunities that could come from doing an event that breaks even but then as I mentioned you’ve got the time of
your personal time you have to think about events unless you actually organize an event you don’t understand
how consuming it is like I’ve just been given a bit of coaching mentorship to someone organizing their first event and
they they it’s going to be fantastic like I know it’s going to be a fantastic event they’ve gone all out for it kudos
to them I can’t say who they are but I’m very like I’m very excited to go to this event but they came to me like I’m
spending like six hours of my my8 to nine hour working day on this thing and
like we’re only just breaking even I’m like well that’s a question you got to ask yourself actually this is a perfect way to answer this question like that
I’m saying are you trying to make money off this like what are you trying to ultimately aim for it and they’ve said I
can’t I’m trying not to reveal too much because I don’t want to reveal like what their ultimate aim is but they like but there are other things that we will
benefit from so for them that works because that can TI of things but if you’re wanting to make money off the
event and you think that that’s not viable then you have a need to change pivot and capitalize on your event a
little bit more to grow it but I don’t think you need to become capitalistic to organize a good event like you even if
you do like a corporate event that is designed to make money you can still make that event fun it’s that to me
personally I feel like a lot of people put profit ahead of customer which at that point there’s no point in even doing an event if you’re purely an
events company looking to do events and you prioritize profit over customer
eventually your events are GNA can I swear on this thing are you going to bleep that out you can swear yeah
eventually your customers are going to think your event is but and they’re not going to come back and then all that
excess profit you made that’s going to go very quickly whereas if you did actual value for the consumer because
what you remember is they’re paying money they’re investing your time like your customers are ultimately an investor they’re investing in you to
give them the return like that experience that they want and if you’re not facilitating that then you better hope you have other arms of the business
that you can rely on because otherwise that’s not going to do so I realize that hasn’t answered your initial question
which it it’s a very open-ended question it depends on what your business ultimate business aims are and what your
goals are it’s not a one-size fits all like for over arms of the format business like I would potentially maybe
do like one of our reformat industry mixers and break even it meant that we got clients from the the people that
attend that but format the ultimate game social absolutely not like this thing is a colossal amount of time like there’s
25 game studios it’s it’s an expo in one night it is literally an expo like you’ve got music performers you’ve got
Esports you’ve got content creators live streaming like all these conversations that we have to have behind the scenes
to make all these moving components of the event actually happen that’s a lot of time a lot of overtime on my time a
lot of the time like the way I see it is I’ve sacrificed a bit of money with the extra time that I spend putting into this stuff outside of my work hours but
obviously it depends on what your ultimate aim is like I’m very transparent about this stuff like businesses need to make money and it
it’s a double-edged sord of you have all these great ideas and you want to stay true to your purpose but then you need
money as a business to operate you do like I meet some event organizers like oh you actually charge for tickets don’t you like do you not think that’s a bit
think no I don’t because I’m providing one hell of an experience I’m providing the ultimate night outmate you’re
getting a rave which some people pay 50 Quid just to go and listen to the music you’re getting live music performances
you’re getting content creators Esports video games in that environment like
you’re getting an you’re getting a memory like that effectively that’s what you’re getting for it but yes I’m
diverting here a little bit from the original question is basically depending on what your business model is and what you’re hoping to achieve I think it
depends if you can calculate that Roi and guarantee it then maybe doing a break even event is but sadly events
need to make money to survive and it’s too of and I’m probably getting a little bit heated over this because I meet so
many good events that just break even and it makes me really sad because they deserve to make money for their time
because eventually and I’ve seen this happen before is that someone has a really great event and they just get burned out because they don’t see that
return of interest and then they just don’t do event again and it never happens it’s sh again you notice them
when they’re gone like you do you don’t take them for Advantage when there but you notice them when they’re
gone I think you what you mentioned about focusing on that Customer because they become returning customers and I
feel like with events that’s everything right and to only to get a returning customer you need to be fun but you also
need to have money to actually put on the next event so my question here is a practical one like could you take us
behind the scenes of organized doing that massive event like how do you make sure it scales makes money but also it
stays fun because you’re doing two things at the same time which some could argue go against each other when you
have a bigger event maybe it’s going to be less fun yeah of course so my approach to format is that ultimately we
are we’re not an expo and we are not a conference we are a nightlife event for the games industry so from that there
are mulp so obviously it it operates like if you break down the event to its absolute cm core form it operates
similar to an XO like you’ve got game showcases okay but then how do you transform that a lot of that is about
Journey so I come from a game design background so my unique perspective in game design probably enables this to me
I plan excessively the journey that I want to take my attendees through from the minute they walk through and I call
it the Skyrim effect for anyone who’s ever played like Skyrim or a Bethesda game they always have it where they have you start out on Summit you exit and
then they introduce the world to you and you have this big whoa that a similar approach that I take with events so from
that that’s how I’m able to maintain that sort of Community Field to it I never rent out even though I could I
never rent out these big empty Halls that you just find because it creates Dead Space you want to create a social
atmosphere so for format Liverpool we’ve got two warehouses now you’re thinking warehouse and thinking well Sur that
he’s just contradicted himself no because the nighlife venues fundamentally built for nightlife events
and when you add things like the showcases in there you add the Esports Zone it’s going to create a healthy flow of traffic that’s going to force people
to engage with the event like put it this way you physically cannot experience everything at format you will
not be able to play every game you will not be able to watch every music performance you will not be able to pay
the L unless you want to do a speedrun of it and I challenge you to do it because I would love to see someone try and speed run a format event and try and
do everything that the event has to offer and I would love that I would absolutely love it if someone actually proved me wrong on this but I heavily
curate the experience and obviously we have to make business business so what I do is I go out and find sponsors that
can either tie into our reformat industry mixers that can you know from the B2B side of it or I try and find
people that align with the main event itself whether that’s a game Studio a publisher a brand an Esports
organization music like we have brands that you would for example we’ve got an audio production company that sponsor
our events based in Canada and they’re flying over from Canada send the now people why do you need an audio production company when you’ve got a
venue well these people want to scout clients out so they’re paying us money for that access to be able to come and
basically get access to all these companies sorry I’m diverting away from your original question here sorry I I one of these people I like to Waffle
when I explain the process because it’s such a huge process that goes into this
because I understand what our initial brand values are and what I’m trying to achieve with this event I I know what I
don’t want it to become if that makes sense I know what I can’t say what the end goal was but my worst fear for this
event was would be to become one of these huge capitalistic events that maybe one closed down earlier this year
maybe I don’t know I won’t say much about it but when you go to events like that and there’s a lot of dead space why
is there a lot of dead space because they’re not providing any real value to the people that get involved they’re
overcharging because they’re hiring these huge spaces that they don’t ultimately need because people just want
to have a fun experience and that’s at the core of what we do and yes we have loads of Brands like we get funding from
the Liverpool Council to do what we do but we tie all that in into what we’re trying to achieve and we try and
maximize that as best possible we’re a business ultimate that has to make money like we have to make we have to make money on this is this answering your
question or am I it is we’ve got a couple things there we got the Dead Space is a huge one because I’ve been to
a few events this year where it’s like yeah you could fit like five
times the amount of people in there and you still wouldn’t necessarily bump into people now yeah from Harry Fu’s
perspective it was still okay because I’m the type of person who would go up to you and be like hey nice shoes let’s
chat like I would actually force that to happen but for the average person that much Dead Space yeah it’s work it’s like
a lot of mental energy to actually start conversations where it’s happening more naturally both playing a game at the same time it’s just a better experience
so second that fantastic and I love the Skyrim analogy because I can picture it very well because sometimes you go to a
conference like to be honest bright and develop interesting experience when you go in you’re like okay and then it takes
a long time to find that conference area and then it takes a long time to go to the meeting match area which is a
completely different space it’s obviously just Logistics that’s happened to be the layout of the hotel but I can
imagine that wouldn’t that would you would have designed that differently if you wanted to yeah so obviously you’ve
got limitations of the space so how I’ve designed form at Liverpool for example and I’ll share some insight we’ve got two warehouses that you’re going to go
into I’m calling one the crazy warehouse and I’m calling one the fun warehouse so the fun warehouse I’m putting all like
single player games or like your stuff you can sit down and kind of consume there’s like even the music artists in
there like afro beats R&B like people who quite chill chill then the crazy Warehouse has got like your Rave like
your DJs that are going full out lasers everything I need to I need to get this date in the diary man what’s the date
again September 26th but if you want M I’ll put you on the guest list for the VIP industry mixer as well yeah because
this is fun I might bring someone because this sounds like a good time everyone on this podcast is like wait I just have to invite him on a podcast to
get a ticket to the VIP no I try and see what happens Business Leaders want to reach out to me and come to our industry
mixer and network with key Business Leaders like that might be a conversation for us to have Harry if you know Business Leaders that might want to
come yeah that is a conversation we will have don’t you worry um I cut you off
because I really wanted to get that date so 26th of September that’s really cool 25th is the VIP which is our reformat
industry mixer which a lot of people always ask where they can buy tickets you cannot buy tickets to this thing
that USP it is you have to be invited which is why a lot of big Brands sponsor us because they know they’re getting
access to the key decision makers that they want to speak to basically imagine an exclusive event where it’s business
owners or heads of departments or CEOs that’s what you want to be in the room with effective a lot of the time at
these events and then starts the 25th and then we’ve got our main Festival which is on the 26th September then
we’ve got the Afterparty on the 27th as well the Afterparty is a little bit more chill like people turn up to that really drunk and basically just continue to get
drunk right but it’s a three day long Festival effectively like I used to be really hesitant on calling it a festival
people have had to drag that out of me like I didn’t ever used to want to call it a festival because I had a definition
it’s like entrepreneur I never used to want to call myself an entrepreneur but I’ve warmed to it over the years I used to call myself a businessman which I
used to have a bit of a negative stigma with the word entrepreneur but what’s the stigma with Festival I’m curious uh
because I have a definition of what a festival is like when I think of a festival I think of the likes of Glastonberry I think of the likes stuff
like that basically and I think format is an i back it like we are Europe’s biggest games industry night life event
but to me a festival is like you know multi-day sort of thing but ultimately we are multiday then it’s just that you’re not there intents you’re not
there intents and frankly I wouldn’t make people sit in tents I all sounds like a better festival San yeah
expectably and it’s in the evening it’s it’s 6 till like two in the morning some people don’t even leave till 4:00 like we’ve L had people stay from like 6:00
till 4: like they just don’t want to go like it’s just like yeah yeah and then you got the after party so
I’ve been warmed up but I call it the ultimate game in Social as opposed to a festival because I think that perfect
cones what format GG um events are amazing i’ I’ve been missing out clearly
because I yeah this is just too cool go on the website t format. g and the video
sells it like I don’t even have to the thing is you know how you pitched a clients like when people ask what format is I don’t even tell them I don’t give
them an elevated pitch I literally play on the video I’m like this is that’s yeah my my pitches show the notion Board
of my client work and then they’re like this is what happens do you want to start and they’re like yes it’s a lot
easier when you just show them um what the actual thing looks like fantastic so before we close out
here just curious is there anything you’d share that you we haven’t covered
today that you’d really want to share to potentially aspiring um entrepreneurs or
anything that you want to cover yeah of course um as for me would be three pieces of big advice I like to
always end on so for anyone who wants to embark on the Journey of Entrepreneurship or business ownership
or business leadership understand that a lot of the time this is going to start off from a negative but I will turn it
into a positive because this is from my personal experiences that it can be a very lonely Journey it can be there are
incredible highs and then there are incredible lows at certain points and I of to find that all business owners like
you see like the people we look up to online like there are people that I look up to and I know deep down they’ll have
their own dips and Dives as a business as they do that okay it is not an easy Journey so please don’t become overs
saturated with thinking that if you start out and it starts to get really tough that’s fine all businesses go through tough areas it’s how you
approach that and manage it so please understand that understand what you’re getting into before you sign up to it
because you need to do all your research beforehand like you need to understand who your core Market audiences and you
need to understand that there’s going to be failures and successes along the way but you’ve just got to persevere through them and adapt and survive that is the
law of the animal kingdom you adapt and you survive that and it’s the same in business so remember that my core second
thing would be please Network I meet so many people who don’t like networking and it this is one of my more blunt
things that I let say if you don’t Network you’re not going to succeed that is ultimately how it was you need to go
out and talk to people unless you are that .1% a person who launches something it becomes a multi-million pound success
overnight and you can hire people to do networking on your behalf 99.9% of the
time you have into Network and it’ll help you grow as a person you’ll meet different Industries you’ll meet
different people and that will pivot you as a business businesses change all the time you started off making Footwear now
look at them look what the Red Bulls and energy drink now look at them like they literally got on your arms so I really
encourage people to network go to as many events that you can as possible and please just try and Forge meaningful business connections at every single pip
and then number three is ultimately understand your call brand five five core brand values understand who you are
as a business because if you don’t understand your identity how can you understand expect others to understand
you I like that two solved number one exactly yeah if you network you don’t
feel lonely because it doesn’t that’s a thing we can have in control thing we might not control is the the troughs of
business but we can control what we do with that which is yeah I I I love I
love I love nwork it’s just too fun it’s too fun it’s too it’s too useful it’s
it’s everything but I appreciate why it’s scary which is why we’re going to be doing a LinkedIn live event later this so whenever that comes out lovely
simran let close off where should people go to find out more about you or to connect with you yeah of course so um
for those that want to find out more about me personally I’m very active on all social platforms so I’ve lit got everything from LinkedIn X you can find
me a simam wium super easy like there’s no da usern names simam witam or simam
witam on everything super easy accessible and I’m always open for a conversation if you’re a business owner that wants to get involved our events or
you’re looking to promote your brand you’re looking for Creative Services get in touch and then if you want to get in touch with format it’s format. where you
can find out and get in touch with us amazing Sim thank you so much really enjoyed this conversation no you’re very
welcome Harry it was a pleasure to be here
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It was a pleasure collaborating with Harry on our Live session. Unlike other experiences, it was good to get the feedback and in-put on content and successful Linked-In formats.
The support in the lead up and post event was great, this made all the difference in terms of reach and success. A very supportive and collaborative approach for reaching out to our industry.
Cheers Harry 🤗
Harry is an excellent coach!
I had a plan to strengthen my personal brand on LinkedIn, but I really did not where to start. I just kept delaying that. And then during the 1:1 power hour with Harry it became clear that I need somebody experienced to help me put a strategy in place. This is how it started.